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-   -   FTP Issues on ISPConfig v3.0.0.9 (RC2) (

rvelton 23rd February 2009 22:30

FTP Issues on ISPConfig v3.0.0.9 (RC2)
I was using before and ran the upgrade script. Everything seemed to work fine except for the FTP logins.


Command: PASS **********
Response: 530 Login authentication failed
Please let me know what information need from me and I will post that right away.


till 23rd February 2009 23:03

Take a look ath the logfiles for a more detailed error message.

rvelton 23rd February 2009 23:09

The weird part is after the upgrade nothing appears to be writing to the log.

Unless I am looking in the wrong place. I have not customized any of the installation so everything should be defualts for paths and what not.

Could there be another log file I should look at?

Thanks for the reply.

rvelton 24th February 2009 01:23

Okay I have some more information:


Feb 23 17:10:21 pure-ftpd: (?@ [INFO] New connection from
Feb 23 17:10:21 pure-ftpd: (?@ [ERROR] The SQL server seems to be down [Can't connect to MySQL server on '' (111)]
Feb 23 17:10:21 pure-ftpd: (?@ [WARNING] Authentication failed for user [USERNAME]
Feb 23 17:10:25 pure-ftpd: (?@ [INFO] Logout.
Looks like pure-ftpd is having a hard time connection to MySQL. hmmm...

And found this when I try to startup pure-ftp:


Feb 23 17:12:14 pure-ftpd: (?@?) [ERROR] Unable to find the 'ftp' account

bl4ckb1rd 24th February 2009 02:55

In ISPconfig 3 everything is virtualized in mysql, which means, if mysql isn't working, your whole server isn't working :) So start up the mysql and retry.

rvelton 24th February 2009 03:07

Unforetunately, I wish it were that easy. MySQL is functioning/interacting fine wth ISPConfig, but for some reason the interaction between PureFTP is a no go. :(

Come on magic solution! COME TO ME! :)

bl4ckb1rd 24th February 2009 03:15

pure-ftpd: (?@ [ERROR] The SQL server seems to be down [Can't connect to MySQL server on '' (111)]

Check what ip MySQL is listening on, and if it isn't localhost aka, then change in pure-ftpd.conf to ip that it's correct.

rvelton 24th February 2009 03:21

Yes my MySQL server is listening to localhost(

I am starting to think it has more to do with the startup of pure-ftp.


Feb 23 17:12:14 pure-ftpd: (?@?) [ERROR] Unable to find the 'ftp' account
Been reading around and finding information about the '-s' command but have no luck with that issue. I know it has to be something small, it always is lol.

till 24th February 2009 10:50

Which linux distribution do you use?

ignasigarcia 24th February 2009 11:34

I'm also having similar problems with pure-ftpd after doing an upgrade from ro under ubuntu 8.10

If I ftp using the linux system's account I have no problem. I I ftp using a ispconfig user account then I get this message:

Name (
331 User ignasi OK. Password required
421 Service not available, remote server has closed connection
Login failed.
No control connection for command: No such file or directory

Any ideas?

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