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-   -   Missing Email (http://www.howtoforge.com/forums/showthread.php?t=24559)

dayjahone 27th June 2008 18:57

Missing Email
 
I have had a few instances where emails don't arrive and the senders don't get errors. This is very worrisome -- any ideas why this might be happening?

Thanks.

till 27th June 2008 19:44

Please have a look at your mail log for errors.

dayjahone 27th June 2008 20:11

I search for the email address, from which one of two emails went missing and found the following in the mail log:

Code:

Jun 23 15:09:36 mail postfix/smtpd[16244]: connect from locsmtpinap.nwmls.com[72.5.57.135]
Jun 23 15:09:36 mail postfix/smtpd[16244]: 8858768E23: client=locsmtpinap.nwmls.com[72.5.57.135]
Jun 23 15:09:36 mail postfix/cleanup[16243]: 8858768E23: message-id=<01c8d567$Blat.v2.4$caf99d03@172.20.2.22>
Jun 23 15:09:36 mail postfix/qmgr[18276]: 8858768E23: from=<user@domain.com>, size=5346, nrcpt=1 (queue active)
Jun 23 15:09:36 mail postfix/pickup[15674]: CEFBB6E9DF: uid=10001 from=<web3_rmoore>
Jun 23 15:09:36 mail postfix/cleanup[16243]: CEFBB6E9DF: message-id=<20080623210936.CEFBB6E9DF@mail.domain.com>
Jun 23 15:09:36 mail postfix/qmgr[18276]: CEFBB6E9DF: from=<web3_rmoore@mail.domain.com>, size=382, nrcpt=1 (queue active)
Jun 23 15:09:36 mail postfix/local[16245]: CEFBB6E9DF: to=<admispconfig@localhost.localdomain>, relay=local, delay=0, status=sent (delivered to command: /usr/bin/procmail -f-)
Jun 23 15:09:36 mail postfix/qmgr[18276]: CEFBB6E9DF: removed

Code:

Jun 23 15:01:05 mail postfix/smtpd[15774]: connect from locsmtpinap.nwmls.com[72.5.57.135]
Jun 23 15:01:05 mail postfix/smtpd[15774]: 8BFB56D020: client=locsmtpinap.nwmls.com[72.5.57.135]
Jun 23 15:01:05 mail postfix/cleanup[15775]: 8BFB56D020: message-id=<01c8d566$Blat.v2.4$9a39c190@172.20.2.22>
Jun 23 15:01:05 mail postfix/qmgr[18276]: 8BFB56D020: from=<user@domain.com>, size=5918, nrcpt=1 (queue active)

I also searched for errors and found the following:

Code:

Jun 23 09:07:06 mail imapd: LOGIN, user=web24_user, ip=[::ffff:127.0.0.1], protocol=IMAP
Jun 23 09:07:06 mail imapd: Failed to create cache file: maildirwatch (web24_user)
Jun 23 09:07:06 mail imapd: Error: Input/output error
Jun 23 09:07:06 mail imapd: Check for proper operation and configuration
Jun 23 09:07:06 mail imapd: of the File Access Monitor daemon (famd).

and some of these:

Code:

Jun 22 23:09:26 mail postfix/smtp[16462]: verify error:num=19:self signed certificate in certificate chain
and these:

Code:

Jun 24 00:23:47 mail postfix/smtp[969]: verify error:num=18:self signed certificate

falko 28th June 2008 20:25

Please restart famd.
Also make sure that your users are not over quota. You can check that by running
Code:

repquota -avug

dayjahone 28th June 2008 20:52

Sorry. How do I restart famd? I tried the following:

Code:

# /etc/init.d/famd restart
-bash: /etc/init.d/famd: No such file or directory


falko 29th June 2008 13:43

What's the output of
Code:

ls -l /etc/init.d/
?

dayjahone 29th June 2008 16:02

Code:

# ls -l /etc/init.d/
total 660
drwxr-xr-x  11 root root  3832 Jan  3  2007 .
drwxr-xr-x  76 root root  7496 Jun 28 08:04 ..
-rw-r--r--  1 root root  1317 Jul 30  2007 .depend.boot
-rw-r--r--  1 root root  3025 Jul 30  2007 .depend.start
-rw-r--r--  1 root root  3143 Jul 30  2007 .depend.stop
-rw-r--r--  1 root root  482 Aug 25  2004 Makefile
-rw-r--r--  1 root root  6851 Oct  4  2004 README
-rwxr-xr-x  1 root root  1640 Jun 30  2005 SuSEfirewall2_final
-rwxr-xr-x  1 root root  1628 Jun 30  2005 SuSEfirewall2_init
-rwxr-xr-x  1 root root  1857 Jun 30  2005 SuSEfirewall2_setup
-rwxr--r--  1 root root  4259 Nov 25  2004 acpid
-rwxr-xr-x  1 root root  6065 Oct  1  2004 alsasound
-rwxr--r--  1 root root  8687 Jul 22  2005 apache2
-rwxr-xr-x  1 root root  3689 Oct  2  2004 atd
-rwxr--r--  1 root root  8938 Oct  2  2004 autofs
-rwxr-xr-x  1 root root  2954 Jun 11  2004 autoyast
-rwx------  1 root root  3176 Jan  3  2007 bastille-firewall
-rwx------  1 root root  3176 Sep  8  2006 bastille-firewall.backup_01_03_2007__12_25_53
-rwx------  1 root root  3176 Aug 17  2005 bastille-firewall.backup_08_17_2005__16_06_38
-rwx------  1 root root  3176 Aug 17  2005 bastille-firewall.backup_08_17_2005__16_29_11
-rwx------  1 root root  3176 Aug 17  2005 bastille-firewall.backup_08_17_2005__16_59_04
-rwx------  1 root root  3176 Aug 17  2005 bastille-firewall.backup_08_18_2005__12_59_16
-rwx------  1 root root  3176 Dec 28  2005 bastille-firewall.backup_09_08_2006__09_48_25
-rwx------  1 root root  3176 Aug 18  2005 bastille-firewall.backup_12_28_2005__10_24_36
-rwxr-xr-x  1 root root  5347 Oct  4  2004 bluetooth
-rwxr-xr-x  1 root root  9433 Sep 23  2004 boot
-rwxr-xr-x  1 root root  2480 Sep  8  2004 boot.clock
-rwxr-xr-x  1 root root  2656 Oct  4  2004 boot.coldplug
-rwxr-xr-x  1 root root  5558 Oct  1  2004 boot.crypto
drwxr-xr-x  2 root root  1520 Aug 16  2005 boot.d
-rwxr--r--  1 root root  861 Oct  1  2004 boot.device-mapper
-rwxr--r--  1 root root  764 Oct  4  2004 boot.evms
-rwxr-xr-x  1 root root  2577 Oct  4  2004 boot.hotplug
-rwxr-xr-x  1 root root  2641 Sep 20  2004 boot.idedma
-rwxr-xr-x  1 root root  3346 Sep  8  2004 boot.ipconfig
-rwxr--r--  1 root root  758 Oct  1  2004 boot.isapnp
-rwxr-xr-x  1 root root  1507 Oct  1  2004 boot.klog
-rwxr-xr-x  1 root root  1779 Sep 23  2004 boot.ldconfig
-rwxr-xr-x  1 root root  873 Sep  8  2004 boot.loadmodules
-rwxr--r--  1 root root  395 Aug 16  2005 boot.local
-rwxr-xr-x  1 root root  5941 Dec  8  2004 boot.localfs
-rwxr-xr-x  1 root root  3689 Jan 12  2005 boot.localnet
-rwxr--r--  1 root root  1838 Oct  1  2004 boot.md
-rwxr-xr-x  1 root root  1312 Sep 20  2004 boot.proc
-rwxr-xr-x  1 root root  3949 Oct  1  2004 boot.quota
-rwxr-xr-x  1 root root  954 Oct  1  2004 boot.restore_permissions
-rwxr-xr-x  1 root root  4661 Apr 15  2004 boot.rootfsck
-rwxr-xr-x  1 root root  1973 Sep 20  2004 boot.sched
-rwxr-xr-x  1 root root  1470 Oct  4  2004 boot.scpm
-rwxr-xr-x  1 root root  1267 Oct  4  2004 boot.scsidev
-rwxr-xr-x  1 root root  1247 Mar  4  2004 boot.shm
-rwxr-xr-x  1 root root  2000 Sep 23  2004 boot.swap
-rwxr-xr-x  1 root root  1047 Oct  1  2004 boot.sysctl
-rwxr-xr-x  1 root root  1998 Aug 31  2004 boot.udev
-rwxr-xr-x  1 root root  2307 Dec  7  2004 courier-authdaemon
-rwxr-xr-x  1 root root  2288 Dec  7  2004 courier-imap
-rwxr-xr-x  1 root root  2677 Dec  7  2004 courier-imap-ssl
-rwxr-xr-x  1 root root  2234 Dec  7  2004 courier-pop3
-rwxr-xr-x  1 root root  2657 Dec  7  2004 courier-pop3-ssl
-rwxr--r--  1 root root  3914 Oct  1  2004 cron
-rwxr-xr-x  1 root root  4609 Jan 12  2006 cups
-rwxr-xr-x  1 root root  6630 Dec  7  2004 esound
-rwxr--r--  1 root root  1767 Dec  6  2005 fam
-rwxr-xr-x  1 root root  5408 Oct  1  2004 fbset
-rwxr-xr-x  1 root root  3874 Oct  1  2004 gpm
-rwxr-xr-x  1 root root  3551 Oct  4  2004 halt
-rwxr--r--  1 root root  360 Aug 16  2005 halt.local
-rwxr-xr-x  1 root root  2858 Dec  1  2004 hwscan
-rwxr-xr-x  1 root root  5521 May  3  2004 isdn
-rwx------  1 root root  3731 Jan  3  2007 ispconfig_server
-rwxr-xr-x  1 root root  2865 Oct  1  2004 joystick
-rwxr-xr-x  1 root root 10468 Oct  1  2004 kbd
-rwxr--r--  1 root root  1990 Oct  5  2004 ksysguardd
-rwxr-xr-x  1 root root  6768 Oct  4  2004 lirc
-rwxr-xr-x  1 root root  3865 Oct  1  2004 mdadmd
-rwxr-xr-x  1 root root  799 Oct  1  2004 microcode
-rwxr-xr-x  1 root root  6152 Mar 22  2005 mysql
-rwxr-xr--  1 root root  9003 Sep 13  2006 named
-rwxr-xr-x  1 root root 17733 May  4  2005 network
-rwxr-xr-x  1 root root  2450 Sep  8  2004 nfs
-rwx------  1 root root  1101 Oct  1  2004 nfsboot
-rwxr--r--  1 root root  4383 Oct  1  2004 nfsserver
-rwxr-xr--  1 root root  2338 Nov 12  2004 nmb
-rwxr--r--  1 root root  3650 Oct  1  2004 nscd
-r-xr-xr-x  1 root root  1898 Oct  4  2004 openct
-r-xr-xr-x  1 root root  1368 Oct  4  2004 pcscd
-rwxr--r--  1 root root  3607 Oct  1  2004 portmap
-rwxr-xr-x  1 root root  5238 Jul 22  2005 postfix
-rwxr-xr-x  1 root root  2390 Sep  1  2003 powerfail
-rwxr--r--  1 root root  9484 Dec  9  2004 powersaved
-rwxr-xr-x  1 root root  2780 Aug 16  2005 proftpd
-rwxr-xr-x  1 root root  4942 Oct 27  2004 ptal
-rwxr-xr-x  1 root root  3326 Oct  1  2004 quotad
-rwxr-xr-x  1 root root  1730 Sep  1  2003 random
-rwxr--r--  1 root root  1282 Oct  1  2004 raw
-rwxr-xr-x  1 root root 13007 Oct  4  2004 rc
drwxr-xr-x  2 root root    72 Aug 16  2005 rc0.d
drwxr-xr-x  2 root root  248 Aug 16  2005 rc1.d
drwxr-xr-x  2 root root  968 Jan  3  2007 rc2.d
drwxr-xr-x  2 root root  1960 Jan  3  2007 rc3.d
drwxr-xr-x  2 root root    48 Aug 16  2005 rc4.d
drwxr-xr-x  2 root root  2008 Jan  3  2007 rc5.d
drwxr-xr-x  2 root root    80 Aug 16  2005 rc6.d
drwxr-xr-x  2 root root  168 Aug 16  2005 rcS.d
lrwxrwxrwx  1 root root    4 Aug 16  2005 reboot -> halt
-rwxr-xr-x  1 root root  3495 Oct 20  2004 resmgr
-rwxr-xr-x  1 root root  3697 May 18  2006 rpasswdd
-rwxr-xr-x  1 root root  2486 Oct  1  2004 rpmconfigcheck
-rwxr-xr-x  1 root root  3756 Feb 18  2005 rsyncd
-rwxr-xr-x  1 root root  5333 Oct  4  2004 sane
-rwxr-xr-x  1 root root  4003 Dec  7  2004 saslauthd
-rwxr-xr-x  1 root root  9575 Oct  1  2004 setserial
-rwxr-xr-x  1 root root  1180 Sep  1  2003 single
-rwxr-xr-x  1 root root 10459 Sep 20  2004 skeleton
-rwxr-xr-x  1 root root  1411 Feb 25  2005 slpd
-rwxr-xr--  1 root root  2317 Nov 12  2004 smb
-rwxr-xr--  1 root root  5163 Nov 12  2004 smbfs
-rwxr-xr-x  1 root root  3722 Oct  1  2004 smpppd
-rwxr-xr-x  1 root root  3605 Oct 14  2005 snmpd
-rwxr-xr-x  1 root root  3057 Oct  1  2004 splash
-rwxr-xr-x  1 root root  490 Oct  1  2004 splash_early
-rwxr-xr-x  1 root root  3679 Mar 18  2003 sshd
-rwxr-xr--  1 root root  2757 Oct  1  2004 syslog
-rwxr-xr-x  1 root root  6922 Dec 17  2004 tomcat5
-rwxr-xr-x  1 root root  3557 Jan 18  2005 xdm
-rwxr-xr-x  1 root root  1838 Oct  4  2004 xfs
-rwxr-xr-x  1 root root  4002 Oct  1  2004 xinetd
-rwxr-xr-x  1 root root  5011 Jan 26  2005 xntpd
-rwxr-xr-x  1 root root  4947 Oct  1  2004 ypbind


falko 30th June 2008 15:29

Run
Code:

/etc/init.d/fam restart
to restart famd.


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