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-   -   Users can not log in to webmail or ftp (http://www.howtoforge.com/forums/showthread.php?t=146)

sambo 29th July 2005 00:00

Users can not log in to webmail or ftp
 
Hi,

- followed the tut for Debian 3.1 - great!!
- installed ISPconfig - great!!
- managed to create clients and sites
- added emsil to domains

Users can not log in!!!

Can someone imagine what is wrong??

Regards,
Sammi

falko 29th July 2005 00:59

Are your FTP and your POP3 server running? Did you activate FTP for the web site?

till 29th July 2005 09:34

Quote:

Originally Posted by sambo
Users can not log in!!!

Can someone imagine what is wrong??

Can not login where?

If you mean that they can not login into the controlpanel webinterface,
the login is:

https:// YOURDOMAIN.COM:81/mailuser/

If you want that a client can login to manage his site, you have
to enter the login details (username and password) in the client
form on the tab "login data".

The login for clients is: https:// YOURDOMAIN.COM:81/

If you want that a reseller can login to manage his sites and clients,
you have to enter the login details (username and password) in the
reseller form on the tab "login data".

The login for resellers is: https:// YOURDOMAIN.COM:81/

sambo 29th July 2005 11:36

Thank you for quick response.

They can log into the control panel. They can not log into:

- webmail (i installed UebiMiau!)
- pop3 with outlook
- ftp

It looks like the user that the control panel creates gets a bad password.

Sammi

sambo 29th July 2005 11:37

Falko:

Yes they are at least reported as online in the Control panel and I have enabled FTP for the site.

Sammi

falko 29th July 2005 11:45

Quote:

Originally Posted by sambo
Thank you for quick response.

They can log into the control panel. They can not log into:

- webmail (i installed UebiMiau!)
- pop3 with outlook
- ftp

It looks like the user that the control panel creates gets a bad password.

Sammi

When you installed Debian, are you sure you chose shadow passwords instead of md5 passwords? Because ISPConfig uses shadow passwords, but if your system relies on md5 passwords then it can't work...

But it could also be a problem with your firewall blocking access to FTP and POP3.
As for webmail: did you install the ISPConfig webmail package, or did you install Uebimiau yourself?

sambo 31st July 2005 16:29

Hi,

I used this guide (http://www.howtoforge.com/perfect_setup_debian_sarge) to install debian for ipsconfig as I am not an experienced linux user. The guide mentioned nothing about using shadow password so I don't think I did that.

Can that be set after I have finished the installation or do I have to install again?

Sammi

morphinex 3rd August 2005 10:06

Same here...
 
I have the same problem. I followed the Perfect-guide, and after a few hiccups now everything seems to work perfectly :) - except mail.

* UebiMail fails (bad username or password)
* POP access does the same
* SMTP seems to allow anyone to send without specifying a password

The users I've created in ispconfig exist in /etc/passwd and /etc/shadow...

Any help is greatly appreciated!

till 3rd August 2005 10:41

Quote:

Originally Posted by morphinex
I have the same problem. I followed the Perfect-guide, and after a few hiccups now everything seems to work perfectly :) - except mail.

* UebiMail fails (bad username or password)
* POP access does the same

The users I've created in ispconfig exist in /etc/passwd and /etc/shadow...

Any help is greatly appreciated!

did you get any errors in your mail.log?

(on DEBIAN):

/var/log/mail.log

Quote:

Originally Posted by morphinex
* SMTP seems to allow anyone to send without specifying a password

Have you tried to send email to addresses that are not configured on the same server? Any mailserver must accept email for local addresses without password, otherwise you wont get any mail.

morphinex 3rd August 2005 12:33

This is all I get in mail.log:

Aug 3 12:28:32 localhost ipop3d[6185]: pop3 service init from 193.214.121.102
Aug 3 12:28:32 localhost ipop3d[6185]: Logout user=??? host=[193.214.121.102]

Debugging info from UebiMiau (via POP):

<- +OK POP3 localhost.localdomain v2003.83 server ready
-> USER opplev.no_even
<- -ERR Unknown AUTHORIZATION state command

And, yeah - I've tried sending to users outside the system. The email is delivered successfully nontheless...


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