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indicator72 15th November 2005 09:34

Problem with instalation
I have tried to install ISPConfig, but something went wrong. I got this messange. For some reason the database is not created. How do I solve this problem.

######### INSTALLATION ##########

Preparing files. Please wait a moment...
All prerequisites are fulfilled.
Here we go...

Warning: mysql_connect(): Access denied for user 'ispconfig'@'' (using password: YES) in /opt/ISPConfig/install_ispconfig/install.php on line 634
Could not connect to db ispconfig
Restarting some services...
Shutting down httpd2: [ O.k. ]
Starting httpd2: [ O.k. ]
./setup2: line 883: [: ==: unary operator expected
Shutting down ISPConfig system...
/root/ispconfig/httpd/bin/apachectl stop: httpd (no pid file) not running
ISPConfig system stopped!
Starting ISPConfig system...
fopen: No such file or directory
ispconfig_httpd: could not open document config file /root/ispconfig/httpd/conf/httpd.conf
/root/ispconfig/httpd/bin/apachectl startssl: httpd could not be started
Could not connect to MySQL server!Can't change dir to /home/admispconfig/ispconfig/tools/clamav/share/clamav
ISPConfig system is now up and running!
Congratulations! Your ISPConfig system is now installed. If you had to install quota, please take the steps described in the installation manual. Otherwise your system is now available without reboot.

falko 15th November 2005 10:33

The MySQL user and password you entered seem to be wrong. It should be the MySQL user root and his password. Try to install again, but run


rm -fr /root/ispconfig
rm -fr /home/admispconfig

before. Also delete the old install_ispconfig (if it still exists) and unpack the ISPConfig sources again.

indicator72 15th November 2005 10:37

I was never asked for the root password for MySQL :-)

falko 15th November 2005 10:59

When the installer asks you for a MySQL user, you enter root, and in the next step root's MySQL password.

indicator72 15th November 2005 11:00

I am really not sure what I am doing. If you send me your IP (so I can add it to hosts.allow) I can give you access via SSH. I am afraid I have messed it up :-( My mailadress is

Kind regaards

Mikael, Denmark

indicator72 15th November 2005 11:00

That is just the thing. I was never asked

indicator72 15th November 2005 11:05

my messenger alias is

indicator72 15th November 2005 13:44

I got the mysql connection to work. But when I got to the next step it failed. What should I write?

Please enter the IP address of the ISPConfig web (e.g.
ERROR: The IP address you provided is not reachable! The installation routine stops here!

The instalationprocess is pretty unforgiving. One mistake and you are out :-)

till 15th November 2005 13:45


Originally Posted by indicator72
That is just the thing. I was never asked

I assume you have run the installer several times? Have you deleted the directories /home/admispconfig, /root/ispconfig and install_ispconfig before you run the installer again as described in the installation manual?

indicator72 15th November 2005 13:48

Yes I have :) My problem is what I posted 12:44 :-)

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