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-   -   Mail Problem (http://www.howtoforge.com/forums/showthread.php?t=1172)

toyito 7th November 2005 23:30

Mail Problem
 
Hi:

I have a problem in Mail configuration...i can send messages but i cant receive, from gmail i have the following error:

Delivery to the following recipient failed permanently:

xxxxx@xxxx.com

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 9): 550 <bmenjivar@grupodatel.com>: Recipient address rejected: User unknown in virtual alias table

Can you give some tip about that pls.

Hector

falko 7th November 2005 23:59

Is bmenjivar@grupodatel.com in /etc/postfix/virtusertable?

toyito 8th November 2005 00:24

Yes falko...the user bmenjivar@grupodatel is in virtusertable...

Hector

falko 8th November 2005 09:31

You have to be precise... Is it bmenjivar@grupodatel or bmenjivar@grupodatel.com? That makes a difference.

toyito 8th November 2005 14:28

Hi:
in virtusertable i have to entries for bmenjivar....bmenjivar@grupodatel.com and bmenjivar@www.grupodatel.com

Hector

till 8th November 2005 14:48

Thats OK, one line is for the website and the other line for the Co-Domain.

toyito 8th November 2005 14:56

Yup, but i still cant receive messages..... :mad:

falko 8th November 2005 15:33

When you send an email to bmenjivar@grupodatel.com from your gmail account, do see anything related to this process in your mail log?

Oh, I've just run
Code:

dig MX grupodatel.com
and that's the result:
Quote:

; <<>> DiG 9.2.4 <<>> MX grupodatel.com
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 2905
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;grupodatel.com. IN MX

;; ANSWER SECTION:
grupodatel.com. 7200 IN MX 0 mail.zoneedit.com.
grupodatel.com. 7200 IN MX 0 mail5.zoneedit.com.

;; Query time: 198 msec
;; SERVER: 145.253.2.75#53(145.253.2.75)
;; WHEN: Tue Nov 8 16:32:07 2005
;; MSG SIZE rcvd: 84
That means that your email arrives at mail.zoneedit.com or mail5.zoneedit.com. I don't think your server is one of these so you have to change the MX record for grupodatel.com first.

toyito 8th November 2005 15:41

Thanks Falko:

Ill try to fix it...

Hector

toyito 8th November 2005 18:15

Thanks Falko:

I make the changes in my MX records :D and now all is working fine...thanks a lot.

Hector


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