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-   -   Unable to authenticate to SMTP server (http://www.howtoforge.com/forums/showthread.php?t=10306)

ashkev 2nd February 2007 18:21

Unable to authenticate to SMTP server
 
Hello,

I have installed the ISPconfig Virtual Appliance and have it running. I am using it primarily for e-mail. After much fooling around with my DNS records I have managed to receive e-mails using Thunderbird. I can connect to the POP3 server. I can send and receive e-mail using the web interface. I can send e-mails to others at my domain. However, I can't send e-mails to anyone else. When I try I get this error.

The specified server was found, but there was no response from the server.

It seems like this is maybe an authentication problem?

Thanks.

till 2nd February 2007 19:04

Have you enabled SMTP-Authentication in your email client?

ashkev 2nd February 2007 19:32

Yes, and I have tried every imaginable combination for the user name ie e-mail address ... user name..... web2_username.

till 3rd February 2007 09:22

Which errors do you get in your mail log file?

ashkev 3rd February 2007 15:04

Where would I find the mail log?

DaRKNeSS666NL 3rd February 2007 15:43

Quote:

Originally Posted by ashkev
Where would I find the mail log?

in/var/log/mail.log


Hee my fist time I am able to help some one. Normaly I am asking the questions:p

ashkev 3rd February 2007 18:39

I am not too sure what this means....I don't see anything that says error, but here is a portion of the log:

Feb 2 06:28:41 server1 postfix/pickup[31145]: 6390D218078: uid=0 from=<root>
Feb 2 06:28:41 server1 postfix/cleanup[7940]: 6390D218078: message-id=<20070202
052841.6390D218078@server1.example.com>
Feb 2 06:28:41 server1 postfix/qmgr[18054]: 6390D218078: from=<root@server1.exa
mple.com>, size=776, nrcpt=1 (queue active)
Feb 2 06:28:41 server1 postfix/local[7982]: 6390D218078: to=<root@server1.examp
le.com>, orig_to=<root>, relay=local, delay=0, status=sent (delivered to maildir
)
Feb 2 06:28:41 server1 postfix/qmgr[18054]: 6390D218078: removed
Feb 2 06:28:51 server1 postfix/smtpd[31586]: connect from unknown[210.233.193.5
4]
Feb 2 06:28:52 server1 postfix/smtpd[31586]: 0DD9C218056: client=unknown[210.23
3.193.54]
Feb 2 06:28:53 server1 postfix/cleanup[7937]: 0DD9C218056: message-id=<3ecd01c7
464c$65363a60$a10f0235@gejohndoupr>
Feb 2 06:28:57 server1 postfix/smtpd[32440]: connect from unknown[87.246.10.119
]
Feb 2 06:28:58 server1 postfix/smtpd[32440]: 12BB5218078: client=unknown[87.246
.10.119]
Feb 2 06:28:58 server1 postfix/cleanup[7940]: 12BB5218078: message-id=<01c74699
$4ccafae0$770af657@hell>
Feb 2 06:28:58 server1 postfix/qmgr[18054]: 12BB5218078: from=<mihoewadswort@ma
rtinray.com>, size=947, nrcpt=1 (queue active)

Feb 2 06:53:58 server1 postfix/cleanup[16517]: 3B909218078: message-id=<2007020
2055358.3B909218078@server1.example.com>
Feb 2 06:53:58 server1 postfix/qmgr[18054]: 3B909218078: from=<web2_cass@server
1.example.com>, size=378, nrcpt=1 (queue active)
Feb 2 06:53:58 server1 postfix/local[16388]: A3660218056: to=<web2_cass@server1
.example.com>, orig_to=<cass@cass.lib.mi.us>, relay=local, delay=4, status=sent
(delivered to command: /usr/bin/procmail -f-)
Feb 2 06:53:58 server1 postfix/local[16531]: A3660218056: to=<web2_cass@server1
.example.com>, orig_to=<cassd@cass.lib.mi.us>, relay=local, delay=4, status=sent
(delivered to command: /usr/bin/procmail -f-)
Feb 2 06:53:58 server1 postfix/local[17080]: 3B909218078: to=<admispconfig@loca
lhost>, relay=local, delay=0, status=sent (delivered to command: /usr/bin/procma
il -f-)
Feb 2 06:53:58 server1 postfix/qmgr[18054]: 3B909218078: removed
Feb 2 06:53:58 server1 postfix/local[17079]: 3305B218085: to=<admispconfig@loca
lhost>, relay=local, delay=0, status=sent (delivered to command: /usr/bin/procma
il -f-)
Feb 2 06:53:58 server1 postfix/qmgr[18054]: 3305B218085: removed
Feb 2 06:53:58 server1 postfix/pickup[31145]: A9A6C218085: uid=10006 from=<web2
_cass>
Feb 2 06:53:58 server1 postfix/cleanup[16380]: A9A6C218085: message-id=<2007020

ashkev 3rd February 2007 19:03

Here is what I get right after trying to connect with outlook:

Feb 2 06:28:41 server1 postfix/pickup[31145]: 6390D218078: uid=0 from=<root>
Feb 2 06:28:41 server1 postfix/cleanup[7940]: 6390D218078: message-id=<20070202
052841.6390D218078@server1.example.com>
Feb 2 06:28:41 server1 postfix/qmgr[18054]: 6390D218078: from=<root@server1.exa
mple.com>, size=776, nrcpt=1 (queue active)
Feb 2 06:28:41 server1 postfix/local[7982]: 6390D218078: to=<root@server1.examp
le.com>, orig_to=<root>, relay=local, delay=0, status=sent (delivered to maildir
)
Feb 2 06:28:41 server1 postfix/qmgr[18054]: 6390D218078: removed
Feb 2 06:28:51 server1 postfix/smtpd[31586]: connect from unknown[210.233.193.5
4]
Feb 2 06:28:52 server1 postfix/smtpd[31586]: 0DD9C218056: client=unknown[210.23
3.193.54]
Feb 2 06:28:53 server1 postfix/cleanup[7937]: 0DD9C218056: message-id=<3ecd01c7
464c$65363a60$a10f0235@gejohndoupr>
Feb 2 06:28:57 server1 postfix/smtpd[32440]: connect from unknown[87.246.10.119
]
Feb 2 06:28:58 server1 postfix/smtpd[32440]: 12BB5218078: client=unknown[87.246
.10.119]
Feb 2 06:28:58 server1 postfix/cleanup[7940]: 12BB5218078: message-id=<01c74699
+=+=+=+=+=+=+=+

till 4th February 2007 11:30

The log output looks fine so far. Please ask your provider if they block port 25.

ashkev 4th February 2007 15:19

I am hosting this on our library's server. This is for the public library where I work. We have a Wathcgaurd 500 firewall and I have enabled the SMTP rule which is port 25. This rule is however a port proxy (do you think that could be the problem?)

Here is the output of mail.err:

an 28 21:22:01 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:127.0.0.1]
Jan 28 21:23:16 server1 last message repeated 2 times
Jan 28 21:23:44 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:127.0.0.1]
Jan 28 21:30:28 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 29 08:34:22 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 29 08:34:39 server1 last message repeated 2 times
Jan 29 08:54:15 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 29 08:54:27 server1 last message repeated 2 times
Jan 29 09:08:23 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 29 09:16:13 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 29 09:16:25 server1 last message repeated 2 times
Jan 29 09:25:28 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 29 10:03:44 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 29 10:04:45 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 29 10:05:29 server1 last message repeated 2 times
Jan 29 10:46:50 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 29 10:47:33 server1 last message repeated 2 times
Jan 29 10:54:47 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 29 11:47:28 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 29 11:47:40 server1 last message repeated 2 times
Jan 29 23:41:06 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 31 20:10:14 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:70.224.34.56]
Jan 31 20:10:21 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:70.224.34.56]
Jan 31 20:31:03 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Jan 31 20:33:49 server1 courierpop3login: DISCONNECTED,
user=web2_twiggins, ip=[::ffff:127.0.0.1], top=742, retr=0, time=0
Feb 1 08:19:46 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:127.0.0.1]
Feb 1 08:20:30 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:127.0.0.1]
Feb 1 10:58:04 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:127.0.0.1]
Feb 1 10:58:25 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:127.0.0.1]
Feb 1 11:28:36 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:70.89.209.110]
Feb 1 11:28:59 server1 last message repeated 2 times
Feb 1 11:29:45 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:70.89.209.110]
Feb 1 11:38:55 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:127.0.0.1]
Feb 1 11:40:18 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:127.0.0.1]
Feb 1 11:40:36 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:127.0.0.1]
Feb 1 12:22:54 server1 courierpop3login: DISCONNECTED,
user=web2_twiggins, ip=[::ffff:127.0.0.1], top=2227, retr=0, time=1
Feb 1 12:29:38 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Feb 1 14:29:01 server1 courierpop3login: DISCONNECTED,
user=web2_jray, ip=[::ffff:127.0.0.1], top=0, retr=0, time=0
Feb 1 14:58:40 server1 courierpop3login: DISCONNECTED, user=web2_kms,
ip=[::ffff:127.0.0.1], top=0, retr=0, time=0
Feb 1 14:59:55 server1 courierpop3login: DISCONNECTED, user=web2_kms,
ip=[::ffff:127.0.0.1], top=0, retr=0, time=0
Feb 2 13:08:13 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:127.0.0.1]
Feb 2 13:36:17 server1 courierpop3login: LOGIN FAILED,
ip=[::ffff:192.168.36.50]
Feb 3 13:27:53 server1 courierpop3login: LOGIN FAILED, ip=[::ffff:64.207.17.52]
Feb 3 13:28:22 server1 last message repeated 14 times

Thanks so much.


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