mailuser : cannot acces

[cotthemh]

hello,

i spent a few hours last night trying to access the mail user account. I activated the option mailuser yet :
https://www.nt.coolshots.be:81/tst2/

does not work (the username and real username are both tst2),

to access the admin page :
https://www.nt.coolshots.be:81/

does work,

I use version 2.2.9 yet my server sits on a dmz so does nat to another address. yet for all purposes this seems to work properly.

many thanks for any advise in this matter,

best regards,

Herwig

[till]

The access is:

https://www.nt.coolshots.be:81/mailuser/

Do not replace the word mailuser with the username.

[DaRKNeSS666NL]

I know the adress for mail user but when I am logging in I get this error
Error: Could not get login password entry response

I know fur sure my username and password are corect.
If I must use the same as I use for FTP login??

DaRKNeSS

[cotthemh]

works nice now, many thanks for you're quick reply!

[till]

I know the adress for mail user but when I am logging in I get this error
Error: Could not get login password entry response

I know fur sure my username and password are corect.
If I must use the same as I use for FTP login??

DaRKNeSS

You must use the email address for login and not the username.

[DaRKNeSS666NL]

Okee,

Going to try that.

DaRKNeSS

[DaRKNeSS666NL]

If I use the email adress and the pasword i unknown user. But that adres
info@mydomain.nl is what I have made for myself??

DaRKNeSS

[falko]

I know the adress for mail user but when I am logging in I get this error
Error: Could not get login password entry response

I know fur sure my username and password are corect.
If I must use the same as I use for FTP login??

DaRKNeSS
Is your POP3 server running? What's the output of netstat -tap?
Did you enable the mailuser login for that web site in ISPConfig?

[3DPeruna]

I've had the same problems as DaRKNeSS666NL. I can an log in as administrator, but users cannot log in. If I use the username, I get the following error:

Error: Could not get login password entry response

If I use the email, I get the following error:

Error: Unknown User.

When I netstat -tap, I get:

Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 *:mysql *:* LISTEN 2479/mysqld
tcp 0 0 *:10000 *:* LISTEN 3870/perl
tcp 0 0 *:81 *:* LISTEN 460/ispconfig_httpd
tcp 0 0 example.server1:domain *:* LISTEN 4217/named
tcp 0 0 localhost.locald:domain *:* LISTEN 4217/named
tcp 0 0 localhost.localdoma:953 *:* LISTEN 4217/named
tcp6 0 0 *:imaps *:* LISTEN 5216/couriertcpd
tcp6 0 0 *:pop3s *:* LISTEN 5118/couriertcpd
tcp6 0 0 *:pop3 *:* LISTEN 5052/couriertcpd
tcp6 0 0 *:imap2 *:* LISTEN 5160/couriertcpd
tcp6 0 0 *:www *:* LISTEN 563/apache2
tcp6 0 0 *:ftp *:* LISTEN 743/proftpd: (accep
tcp6 0 0 *:ssh *:* LISTEN 3742/sshd
tcp6 0 0 ip6-localhost:953 *:* LISTEN 4217/named
tcp6 0 0 *:https *:* LISTEN 563/apache2
tcp6 0 0 example.server1.c:ssh 24-181-149-6.dhcp.:2511 ESTABLISHED6441/sshd: example [
tcp6 0 1928 example.server1.c:ssh 24-181-149-6.dhcp.:1469 ESTABLISHED7782/sshd: example [

(replace example.server1 with my actual domain)

TIA,
Paul

[till]

Users can never login with their username to the mailuser login, they can only login with their email address.

Does pop3 works on your server when you login with webmail?

[3DPeruna]

No... It doesn't work, either. In fact, it wasn't working, and that's why I tried to log in to the user account.

[DaRKNeSS666NL]

Pop3 and smtp server are online

With netstat -tap I get

Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 *:mysql *:* LISTEN 3 515/mysqld
tcp 0 0 *:10000 *:* LISTEN 8 375/perl
tcp 0 0 *:81 *:* LISTEN 3 936/ispconfig_http
tcp 0 0 192.168.1.100:domain *:* LISTEN 4 318/named
tcp 0 0 localhost.locald:domain *:* LISTEN 4 318/named
tcp 0 0 *:smtp *:* LISTEN 1 0138/master
tcp 0 0 localhost.localdoma:953 *:* LISTEN 4 318/named
tcp 0 0 *:2525 *:* LISTEN 1 0138/master
tcp6 0 0 *:imaps *:* LISTEN 3 629/couriertcpd
tcp6 0 0 *:pop3s *:* LISTEN 3 681/couriertcpd
tcp6 0 0 *:pop3 *:* LISTEN 3 647/couriertcpd
tcp6 0 0 *:imap2 *:* LISTEN 3 596/couriertcpd
tcp6 0 0 *:www *:* LISTEN 4 180/apache2
tcp6 0 0 *:ftp *:* LISTEN 1 0043/proftpd: (acc
tcp6 0 0 *:ssh *:* LISTEN 3 786/sshd
tcp6 0 0 *:smtp *:* LISTEN 1 0138/master
tcp6 0 0 ip6-localhost:953 *:* LISTEN 4 318/named
tcp6 0 0 *:https *:* LISTEN 4 180/apache2
tcp6 0 0 *:2525 *:* LISTEN 1 0138/master
tcp6 0 296 ::ffff:192.168.1.10:ssh ::ffff:192.168.1.:50017 ESTABLISHED3 1038/sshd: appie [


But I think I messed something up again because Mail isn't working any more receiving.
Sending is working fine.

Is it possible that I can't make an Linux backup with Norton Gosht. I think I am getting errors after I have set back my clean ISPConfig with my bootable (Hirens) cd with Ghost.
DaRKNeSS

[falko]

No... It doesn't work, either. In fact, it wasn't working, and that's why I tried to log in to the user account.
I think the problem might be that Courier is using IPv6 instead of IPv4. Can you change that?

[falko]

Is it possible that I can't make an Linux backup with Norton Gosht. I think I am getting errors after I have set back my clean ISPConfig with my bootable (Hirens) cd with Ghost.
DaRKNeSS
Norton Ghost is for Windows. I think you mean Ghost4Linux. Have a look here: http://www.howtoforge.com/back_up_restore_harddrives_partitions_with_ghost4l inux

[3DPeruna]

I changed postfix to use only IP4, but can't figure out the Courier settings.

The change didn't make a difference...

[falko]

I changed postfix to use only IP4, but can't figure out the Courier settings.

The Courier settings are in the /etc/courier directory. What's in /etc/courier/authdaemonrc?

[3DPeruna]

(I've trimmed out the comments)

deamons=5
authdaemonvar=/var/run/courier/authdaemon
DEBUG_LOGIN=1 (I just changed it from 0)
DEFAULTOPTIONS=""

That's it...

[falko]

That's all?
What's the output of ls -la /etc/courier?
Which distribution do you use?

[3DPeruna]

I competely rebuilt the system. I'm still having the same problems. I'm on Ubuntu Edgy. My ls -la /etc/courier output is:

total 68
drwxr-xr-x 2 root root 4096 2007-01-18 08:51 .
drwxr-xr-x 69 root root 4096 2007-01-18 09:43 ..
-rw-rw---- 1 daemon daemon 3654 2006-09-27 05:43 authdaemonrc
-rw-r--r-- 1 root root 11 2007-01-18 08:51 authmodulelist
-rw-r--r-- 1 root root 13506 2006-07-20 04:18 imapd
-rw------- 1 daemon daemon 336 2006-07-20 04:18 imapd.cnf
-rw------- 1 daemon root 2142 2007-01-18 08:52 imapd.pem
-rw-r--r-- 1 root root 6211 2006-07-20 04:18 imapd-ssl
-rw-r--r-- 1 root root 3331 2006-07-20 04:18 pop3d
-rw------- 1 daemon daemon 336 2006-07-20 04:18 pop3d.cnf
-rw------- 1 daemon root 2146 2007-01-18 08:51 pop3d.pem
-rw-r--r-- 1 root root 5752 2006-07-20 04:18 pop3d-ssl

[falko]

What's in authdaemonrc and authmodulelist?

[3DPeruna]

What's in authdaemonrc and authmodulelist?

authdaemonrc (stripped of comments):

authmodulelist="authpam"
authmodulelistorig="authuserdb authpam authpgsql authldap authmysql authcustom authpipe"
daemons=5
authdaemonvar=/var/run/courier/authdaemon
DEBUG_LOGIN=0
DEFAULTOPTIONS=""
LOGGEROPTS=""

authmodulelist:
authdaemon

[falko]

Looks ok. Please run
/etc/init.d/courier-authdaemon restart and try again.

[3DPeruna]

In http://www.howtoforge.com/forums/showthread.php?p=57281#post57281 you posted a solution (I was thrashing about in a couple of threads, including starting a new one). The solution in http://www.howtoforge.com/forums/showthread.php?p=57281#post57281 worked perfectly. I can POP from Outlook/Outlook express and use webmail. I like roundcube's interface better, but there are issues with it's performance (primarily it expires the session too quickly and randomly).

Thanks for your help!

[robforrest]

I'm having exactly the same problem except that the solution on the other thread does nothing for me.

Any help would be greatly appreciated.

Rob

[falko]

Which distribution are you using? Any errors in your mail log? What's the output of netstat -tap?

[Lellel]

Hi!

I´m on ubuntu edgy version. I have followed the "perfect server setup", and been able to configure an smtp relay since my ISP is blocking port 25.

I have followed this thread as far as i understand, but i havent been able to change Postfix and Courier to only use IPv4. I didn´t find any setting in the config files to change it.

Problem description:

I have activated mailuser login i ISP-C, but my testuser cant login to lellel.net:81/mailuser with the mailadress test@lellel.net, but he can login with web1_test (the username).

When i log in to test@lellel.net in lellel.net:81/webmail i can log in with mailadress, and i can send emails out to gmail and other external mailservers.

However, when the mail arrives at gmail, and i look on the "from" field, it says it was sent from "web1_test@lellel.net" not from "test@lellel.net"...

I hope you skilled guys can help me find a solution for this problem.. =)

Cheers, Lellel

[till]

Hi,

your problems have nothing to do with IPv4 or IPv6.

I have activated mailuser login i ISP-C, but my testuser cant login to lellel.net:81/mailuser with the mailadress test@lellel.net, but he can login with web1_test (the username).

Please make sure that the website www.lellel.net has a co-domain lellel.net (with empty hostname).

However, when the mail arrives at gmail, and i look on the "from" field, it says it was sent from "web1_test@lellel.net" not from "test@lellel.net"...

You must change the sending address under options in the webmail client.

[Lellel]

Please make sure that the website www.lellel.net has a co-domain lellel.net (with empty hostname).


I have done that now (i think) i can access the site on both http://lellel.net and http://www.lellel.net, but i still cant login as a mailuser on http://lellel.net:81/mailuser or http://www.lellel.net:81/mailuser =(

I missed the reply to setting in webmiau =)

thanks for your quick reply!

/Lellel

[falko]

but i still cant login as a mailuser on http://lellel.net:81/mailuser or http://www.lellel.net:81/mailuser =(

Please try http://lellel.net:81/mailuser/ or http://www.lellel.net:81/mailuser/ instead.

[Lellel]

still cant login as a mailuser. =(

Thanks for helping!
You guys are really nice.

Cheers, Lellel

[falko]

And you didn't replace the string "mailuser" with a username in the URL? Because it must be "mailuser", not anything else.

Do you get to the login scree when you use http://lellel.net:81/mailuser/ or http://www.lellel.net:81/mailuser/?

I've just tested, http://lellel.net:81/mailuser/ is working for me.

[Lellel]

I really appreciate your help!

Yes, the url: http://lellel.net:81/mailuser/ works perfectly fine. My problem is that, when i try to login as a mailuser with the mailadress for instance test@lellel.net i get the error code "unknown user" (but in swedish ;) )

But if i try to login with the username, web1_test, i can login. If I have understand it right, the users are supposed to login with their mailadress - not the username.

/Lellel

[falko]

If I have understand it right, the users are supposed to login with their mailadress - not the username.

/Lellel
No, for the mailuser interface you need the username, not the email address.

[abileneken]

ok, I am a little new to this but I have successfully set up two ISPConfig servers up The primary server is the one I am using at this point. It is set up using Perfect setup OpenSuse10.1 -this server is ns1.abilenecomputer.net
I have a website hosted (www.caofabilene.com)and have yet to figure out POP3 access. I have set up a test mail account. User:web14_test email:test@caofabilene.com password:test
I have been able to reach http://www.caofabilene.com:81/mailuser/login/index.php and when I try and login with web14_test , I get: Error: Could not get login password entry response
I have tried to login with just test and the email address, test@caofabilene.com as well as just test (trying everything) and I get Error: Unknown User.
I am using Outlook and have set the Incoming and Outgoing mail servers as www.caofabilene.com and it comes up with the following errors:
Outlook could not connect to the incoming POP3 mailserver because the mailserver did not accept your user name or password.
Error: The specified server was found, but there was no response from the server.
Can you help me with this?

[falko]

What's the output of netstat -tap? Did you disable AppArmor?

[abileneken]

Here is the output from netstat -tap:
tcp 0 0 localhost.loc:npmp-trap : LISTEN 3401/famd
tcp 0 0 * :mysql LISTEN 1905/mysqld
tcp 0 0 * :sunrpc LISTEN 2473/portmap
tcp 0 0 localhost.lo:novell-zen : LISTEN 2753/zmd
tcp 0 0 * :hosts2-ns : LISTEN 2763/ispconfig_http
tcp 0 0 * :ftp : LISTEN 27711/proftpd : (acc
tcp 0 0 ns1.abilenecompu:domain : LISTEN 17045/named
tcp 0 0 localhost.locald:domain : LISTEN 17045/named
tcp 0 0 * :ipp : LISTEN 2912/cupsd
tcp 0 0 * :smtp : LISTEN 27716/master
tcp 0 0 localhost.localdoma:953 : LISTEN 17045/named
tcp 0 0 * :imaps : LISTEN 2584/couriertcpd
tcp 0 0 * :pop3s : LISTEN 2598/couriertcpd
tcp 0 0 * :pop3 : LISTEN 2576/couriertcpd
tcp 0 0 * :imap : LISTEN 2564/couriertcpd
tcp 0 0 * :www-http : LISTEN 3004/httpd2-prefork
tcp 0 0 * :ssh : LISTEN 2943/sshd
tcp 0 0 * :smtp : LISTEN 27716/master
tcp 0 0 localhost:953 : LISTEN 17045/named
tcp 0 0 * :https : LISTEN 3004/httpd2-prefork
tcp 0 148 ns1.abilenecomputer: ssh 216.167.1: atc-appserver ESTABLISHED 3965/0

As far as Apparmor goes-
boot.apparmor 0:off 1:off 2:off 3:off 4:off 5:off 6:off

[falko]

Have you sent an email to that user before you tried to log in? Maildir is created when the first email arrives. It's possible you couldn't log in because Maildir didn't exist yet.

You're the third one today having problems with OpenSuSE 10.2 (although everyone's problems were different). Maybe it's a sign to use a different distribution? ;)

[abileneken]

Yes I have sent test emails to the server, one account got returned the other did not. Other than that, I still cannot log in. Telling me that I need to change operating systems does not work. Think I might need to use something other than ISPConfig.

[falko]

Did you use this guide to set up your system? http://www.howtoforge.com/perfect_setup_opensuse_10.2

[abileneken]

Did you use this guide to set up your system? http://www.howtoforge.com/perfect_setup_opensuse_10.2
yes I used perfect setup

[falko]

Did you follow that guide as close as possible? Maybe you made a typo somewhere?

[qwertz]

I think the problem might be that Courier is using IPv6 instead of IPv4. Can you change that?

"Error: Could not get login password entry response"

I am having the same exact problem, my courier is IPV6 enabled. I started by disabling IPV6 in Postfix, but now I can't figure nor find how to disable the IPV6 support in Courier. (Only thing I found is how not to enable it during configure) Any pointers would be appreciated.

By the way, I am using Debian Etch.

Thanks

- Qwertz

[falko]

I think the Courier configuration is somewhere in /etc/Courier or /etc/courier.

[peh]

I also had this Error: Could not get login password entry response

Solved by going to Management -> server -> settings -> email and set Maildir = on

then login with username (not email) an password.