FTP logins failing

[SyRenity]

Hi.

I have installed ISPConfig, must say it looks like a very promising software.

I have one issue with FTP logins. They worked previously, but for some reason, now I can't login to any site. I tried to delete the sites and recreate them, delete the users and recreate them, and it's the same.

Each such failed login is accompanied by the following record in /var/log/messages:

Nov 20 11:32:44 phone proftpd[10850]: phone (::ffff:XXX.XXX.XXX.XXX[::ffff:XXX.XXX.XXX.XXX]) - PAM(n1-business.com_1): Authentication failure.

(X's are the replaced IP).

Any idea how it can be diagnosed and resolved?

Thank you.

[till]

Please post the output of:

grep 'n1-business.com_1' /etc/passwd

[SyRenity]

I changed the naming method since this message to the default (site[WEBID]_), which still doesn't work. Here is the output for the new name:

grep 'site10_admin' /etc/passwd

site10_admin:x:10011:10010:Admin:/var/www/web10:/dev/null

[falko]

site10_admin:x:10011:10010:Admin:/var/www/web10:/dev/null
You didn't enable FTP for that web site. Please do so (it's on the Basis tab of that web site in ISPConfig).

[SyRenity]

Thanks a lot! I spent quite a lot of time over this one :).

Perhaps this should be enabled by default, or somehow explained, as it will be more intutive for people coming from Ensim/Cpanel/HSphere.

[till]

Thanks a lot! I spent quite a lot of time over this one :).

Perhaps this should be enabled by default, or somehow explained, as it will be more intutive for people coming from Ensim/Cpanel/HSphere.

It is explained in the manual and in the online help when you click on the "?" behind the checkbox :) Also the name of the option is "FTP Access".