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View Full Version : Really need help multiple email sent


jxokix
30th October 2006, 02:04
I know this is not the appropriate forum but I really need help from computer experts. We always send out our weekly mailmagazine by pasting the customer list in the BCC field. We've been doing this for about a year but suddenly we had a problem where multiple emails (20-30 per day :eek: )were being sent to the customer. We send it using entourage on a mac so I don't think its a virus. People tell me well it must be one of your mail servers. I asked our own server but they deny that they are causing the problem. Can someone give me an advice on where/who to check from the header below? Any help would be appreciated!!!

** I already shut down our entourage mac computer, and erased our mail account at hiseasin.com


MIME-Version: 1.0
Received: from bay0-mc12-f5.bay0.hotmail.com ([65.54.245.109]) by bay0-imc1-s10.bay0.hotmail.com with Microsoft SMTPSVC(6.0.3790.2444); Sun, 29 Oct 2006 14:02:36 -0800
Received: from n126.sc0.cp.net ([64.97.144.74]) by bay0-mc12-f5.bay0.hotmail.com with Microsoft SMTPSVC(6.0.3790.2444); Sun, 29 Oct 2006 14:02:36 -0800
Received: from [192.168.0.101] (206.127.245.136) by n126.sc0.cp.net (7.2.069.1) (authenticated as ken@hiseasinc.com) id 453C225D00001D6B; Mon, 23 Oct 2006 03:07:37 +0000
X-Message-Info: LsUYwwHHNt1tleHs/4uJFjm/uEaCeF/MYiqEZZumQsg=
User-Agent: Microsoft-Entourage/10.1.4.030702.0
Return-Path: love@aloharag.com
X-OriginalArrivalTime: 29 Oct 2006 22:02:36.0608 (UTC) FILETIME=[F1796C00:01C6FBA5]

falko
31st October 2006, 17:58
Did you check the mail log of your mail server for errors? Which mailserver do you use?

jxokix
31st October 2006, 23:04
Well, we use Hawaiian Tel and we contacted them already. They didn't know what the problem was and I called Tucows??? down the line. THey said something about have a problem with their server and they recycle it every few hours which may cause duplicate messages to be sent out.

falko
1st November 2006, 18:37
So you don't run a mailserver yourself?

MonoSwim
1st November 2006, 19:12
have you de control of that server ?