Cannot send email from OE through ISPconfig site

[tomd]

I have setup an Ubuntu 6.06/ISPConfig server using Falko's excellent howto and the the ISPConfig installation guide (which is also excellent) and all has been working well. I can send and recieve email through the webmail interface and recieve mail with Outlook Express. My problem comes in sending email through Outlook Express. I get this response:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'bob', Server: 'packagedesign-mds.com', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error: 10053, Error Number: 0x800CCC0F


This area's largest DSL provider blocks port 25 - and I am testing from that provider's service. So I suspect my access to the server is being blocked. Plus, I cannot see any evidence of a login attempt in the server logs. The provider says that I should access any off-network mail server using port 587, but if I change the smpt port from 25 to 587 (in OE) I get this:
The connection to the server has failed. Account: 'bob', Server: 'packagedesign-mds.com', Protocol: SMTP, Port: 587, Secure(SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E

Is it possible to send email through the ISPConfig based domain's email server from outside its network?

[falko]

This area's largest DSL provider blocks port 25 - and I am testing from that provider's service. So I suspect my access to the server is being blocked.Yes, that's right.

The provider says that I should access any off-network mail server using port 587, but if I change the smpt port from 25 to 587 (in OE) I get this:

What's in /etc/postfix/master.cf?

[tomd]

#
# Postfix master process configuration file. For details on the format
# of the file, see the Postfix master(5) manual page.
#
# ================================================== ========================
# service type private unpriv chroot wakeup maxproc command + args
# (yes) (yes) (yes) (never) (100)
# ================================================== ========================
smtp inet n - - - - smtpd
#submission inet n - - - - smtpd
# -o smtpd_etrn_restrictions=reject
# -o smtpd_client_restrictions=permit_sasl_authenticate d,reject
#smtps inet n - - - - smtpd
# -o smtpd_tls_wrappermode=yes -o smtpd_sasl_auth_enable=yes
#submission inet n - - - - smtpd
# -o smtpd_etrn_restrictions=reject
# -o smtpd_enforce_tls=yes -o smtpd_sasl_auth_enable=yes
#628 inet n - - - - qmqpd
pickup fifo n - - 60 1 pickup
cleanup unix n - - - 0 cleanup
qmgr fifo n - n 300 1 qmgr
#qmgr fifo n - - 300 1 oqmgr
tlsmgr unix - - - 1000? 1 tlsmgr
rewrite unix - - - - - trivial-rewrite
bounce unix - - - - 0 bounce
defer unix - - - - 0 bounce
trace unix - - - - 0 bounce
verify unix - - - - 1 verify
flush unix n - - 1000? 0 flush
proxymap unix - - n - - proxymap
smtp unix - - - - - smtp
# When relaying mail as backup MX, disable fallback_relay to avoid MX loops
relay unix - - - - - smtp
-o fallback_relay=
# -o smtp_helo_timeout=5 -o smtp_connect_timeout=5
showq unix n - - - - showq
error unix - - - - - error
discard unix - - - - - discard
local unix - n n - - local
virtual unix - n n - - virtual
lmtp unix - - - - - lmtp
anvil unix - - - - 1 anvil
scache unix - - - - 1 scache
#
# ================================================== ==================
# Interfaces to non-Postfix software. Be sure to examine the manual
# pages of the non-Postfix software to find out what options it wants.
#
# Many of the following services use the Postfix pipe(8) delivery
# agent. See the pipe(8) man page for information about ${recipient}
# and other message envelope options.
# ================================================== ==================
#
# maildrop. See the Postfix MAILDROP_README file for details.
# Also specify in main.cf: maildrop_destination_recipient_limit=1
#
maildrop unix - n n - - pipe
flags=DRhu user=vmail argv=/usr/bin/maildrop -d ${recipient}
#
# See the Postfix UUCP_README file for configuration details.
#
uucp unix - n n - - pipe
flags=Fqhu user=uucp argv=uux -r -n -z -a$sender - $nexthop!rmail ($recipient)
#
# Other external delivery methods.
#
ifmail unix - n n - - pipe
flags=F user=ftn argv=/usr/lib/ifmail/ifmail -r $nexthop ($recipient)
bsmtp unix - n n - - pipe
flags=Fq. user=bsmtp argv=/usr/lib/bsmtp/bsmtp -t$nexthop -f$sender $recipient
scalemail-backend unix - n n - 2 pipe
flags=R user=scalemail argv=/usr/lib/scalemail/bin/scalemail-store ${nexthop} ${user} ${extension}
mailman unix - n n - - pipe
flags=FR user=list argv=/usr/lib/mailman/bin/postfix-to-mailman.py
${nexthop} ${user}

[fobicodam]

For any sock error on Windows, check this page for help:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/winsock/winsock/windows_sockets_error_codes_2.asp

Code 10061
Connection refused.
No connection could be made because the target computer actively refused it. This usually results from trying to connect to a service that is inactive on the foreign host???that is, one with no server application running.

[falko]

Please comment out these two lines in your master.cf:

#smtps inet n - - - - smtpd
# -o smtpd_tls_wrappermode=yes -o smtpd_sasl_auth_enable=yes

and restart Postfix. It will make Postfix listen on port 465.

[tomd]

You are the master.

Since those lines were already commented, I think you meant to say "uncomment" rather that "comment out". (I removed the hash marks) But that did the trick and I was able to send from DSL and Cable providers.

Your Howto guides are outstanding. Thank you for this site!

Tom

[falko]

Since those lines were already commented, I think you meant to say "uncomment" rather that "comment out".
Yes, right. Sorry about that.

[tomd]

No probem. I just love the clarity of your guidance. Instead of answering "Just turn on smpts" you give the details that I can learn from. Because of the clarity of the instructions, I could easily see where the intention was reversed. Thank you again.

[ryan_vanks]

Hello
I experience the same issue using Postfix on UBUNTU 6.06.
I can receive messages using OE but I'm unable to send them.

This is the error I got:

"Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.geoaec.com', Server: 'smtp.geoaec.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F"

Microsoft Winsock REF : Error 10053 (DB-Library)
Severity Level 2
Message Text: Attempt to bulk copy a null value into a server column that does not accept null values.

How do I fix that issue?

Thanks

[edge]

Hello
I experience the same issue using Postfix on UBUNTU 6.06.
I can receive messages using OE but I'm unable to send them.

This is the error I got:

"Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.geoaec.com', Server: 'smtp.geoaec.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F"

Microsoft Winsock REF : Error 10053 (DB-Library)
Severity Level 2
Message Text: Attempt to bulk copy a null value into a server column that does not accept null values.

How do I fix that issue?

Thanks

Thats the same error as the person who started this thread.
The problem is that also your ISP is blocking port 25.
The way you can fix this is the exact same way as he did (that is if your ISP did not close port 465)
Read "falko's" reply. You will need to set OE's SMTP port to 465.

[zlatan24]

Possible your software was corrupted and if so use-the application was unable to open the outlook express message store (http://www.recoverytoolbox.com/cannot_open_outlook_express.html),also program is free,it helps to stand against email issues and it does not matter, why your mailbox has become corrupted,can read online user’s guide for this program, where all steps of email recovery process are clearly described,keeps your mailbox in several source files, such as Inbox.dbx, Outbox.dbx, Sent Items.dbx and Deleted Items.dbx, all of these files should be located in the same folder,program can save separate files with eml extension, please create a separate folder for this purpose to avoid confusion,works with Windows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP, Windows 2003, Windows XP SP2 and Windows Vista.

[hsluis]

Hello Falko,

To work with SSL in ISPConfig, or under firewall you need activate the nexts ports:

IMAPSSL 993 tcp yes
SMTPDSSL 465 tcp yes
POP3SSL 995 tcp yes

I worked, read, and practiced hard the last nights, to doing it. I'm had problem to access to IMAP SSL, I bad thinking are a problem of openssl or courier imap, but not, my problem are the firewall... I solved now...

Please comment out these two lines in your master.cf:

#smtps inet n - - - - smtpd
# -o smtpd_tls_wrappermode=yes -o smtpd_sasl_auth_enable=yes

and restart Postfix. It will make Postfix listen on port 465.