Modify email alert in Ticket Support

[steowimmy]

Hi,

I want to know if it's possible to change the email contact in a place of ISPConfig for advertise a new Ticket Support request from a user?

For example, the website of the client is at Admin of ISPConfig. The client of the website send a new ticket support and ISPConfig send an email to the admin server.

Is it possible to put 2 email in the code?
Ex.: one for the admin server, the other to support@mywebsite.abc.

Thanks.

[till]

I think this is not implemented yet, but it might be easy to add. The file is: /home/admispconfig/ispconfig/web/help/ticket_send.php

add this in line 81:

mail("support@mywebsite.abc", $go_api->lng("Neue Karte")." ".$subject, $message, $headers);

[steowimmy]

Hi Till!

Thanks for your help!

Just a correction about the path of ticket_send.php.

/home/admispconfig/ispconfig/web/help/isp_support/ticket_send.php