Error: Password error: Bad login (creating new email)

[torusturtle]

After creating a email adress I can't login to it. I always get "Error: Password error: Bad login". Other Email address from other domains work.

I deletet the user on the server under /var/mail as well as in the database under isp_isp_user and recreated it. But unfortunately with the same problem.

I know that the mail does work because I can read the file with incoming mails on the Server using SSH.

Any help apreciated.
Thanks!

[torusturtle]

Mailuser Login is activated

[till]

In which program do you get the error "Error: Password error: Bad login"?
Did you get errors in the mail log?

By the way, NEVER delete a mailuser manually in the ISPConfig database! Otherwise you will destroy the referential integrity of the database.

[torusturtle]

I get the error here:
https://www.domain.com:81/mailuser/login/index.php

I did already delete the email account in the database. Could it be that the problem lies there?

[falko]

I did already delete the email account in the database. Could it be that the problem lies there?Yes, that's likely...

[torusturtle]

I found out that the new user accounts are not written in /etc/shadow could that be the reason why I can't log in?

[falko]

What's the output of ls -la /root/ispconfig?