Mail problem after upgrade to 3.0.2.1

[The-Ghost]

I upgrade a server to version 3.0.2.1, but now the mail is not comming in the mail boxes.

This is the mail log

Apr 10 12:10:02 svr-1 pop3d: Disconnected, ip=[::ffff:127.0.0.1]
Apr 10 12:10:02 svr-1 imapd: Connection, ip=[::ffff:127.0.0.1]
Apr 10 12:10:02 svr-1 imapd: Disconnected, ip=[::ffff:127.0.0.1], time=0
Apr 10 12:10:13 svr-1 postfix/smtpd[11629]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 12:10:13 svr-1 postfix/smtpd[11629]: fatal: no SASL authentication mechanisms
Apr 10 12:10:13 svr-1 postfix/smtpd[11631]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 12:10:13 svr-1 postfix/smtpd[11631]: fatal: no SASL authentication mechanisms
Apr 10 12:10:13 svr-1 postfix/smtpd[11632]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 12:10:13 svr-1 postfix/smtpd[11632]: fatal: no SASL authentication mechanisms
Apr 10 12:10:14 svr-1 postfix/master[31101]: warning: process /usr/libexec/postfix/smtpd pid 11629 exit status 1
Apr 10 12:10:14 svr-1 postfix/master[31101]: warning: /usr/libexec/postfix/smtpd: bad command startup -- throttling
Apr 10 12:10:14 svr-1 postfix/master[31101]: warning: process /usr/libexec/postfix/smtpd pid 11631 exit status 1
Apr 10 12:10:14 svr-1 postfix/master[31101]: warning: process /usr/libexec/postfix/smtpd pid 11632 exit status 1
Apr 10 12:11:14 svr-1 postfix/smtpd[11671]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 12:11:14 svr-1 postfix/smtpd[11671]: fatal: no SASL authentication mechanisms
Apr 10 12:11:14 svr-1 postfix/smtpd[11673]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 12:11:14 svr-1 postfix/smtpd[11673]: fatal: no SASL authentication mechanisms
Apr 10 12:11:15 svr-1 postfix/master[31101]: warning: process /usr/libexec/postfix/smtpd pid 11671 exit status 1
Apr 10 12:11:15 svr-1 postfix/master[31101]: warning: /usr/libexec/postfix/smtpd: bad command startup -- throttling
Apr 10 12:11:15 svr-1 postfix/master[31101]: warning: process /usr/libexec/postfix/smtpd pid 11673 exit status 1
Apr 10 12:12:15 svr-1 postfix/smtpd[11712]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 12:12:15 svr-1 postfix/smtpd[11712]: fatal: no SASL authentication mechanisms
Apr 10 12:12:15 svr-1 postfix/smtpd[11714]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 12:12:15 svr-1 postfix/smtpd[11714]: fatal: no SASL authentication mechanisms
Apr 10 12:12:15 svr-1 postfix/smtpd[11715]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 12:12:15 svr-1 postfix/smtpd[11715]: fatal: no SASL authentication mechanisms
Apr 10 12:12:16 svr-1 postfix/master[31101]: warning: process /usr/libexec/postfix/smtpd pid 11712 exit status 1
Apr 10 12:12:16 svr-1 postfix/master[31101]: warning: /usr/libexec/postfix/smtpd: bad command startup -- throttling
Apr 10 12:12:16 svr-1 postfix/master[31101]: warning: process /usr/libexec/postfix/smtpd pid 11714 exit status 1
Apr 10 12:12:16 svr-1 postfix/master[31101]: warning: process /usr/libexec/postfix/smtpd pid 11715 exit status 1
Apr 10 12:13:16 svr-1 postfix/smtpd[11763]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 12:13:16 svr-1 postfix/smtpd[11763]: fatal: no SASL authentication mechanisms
Apr 10 12:13:17 svr-1 postfix/master[31101]: warning: process /usr/libexec/postfix/smtpd pid 11763 exit status 1
Apr 10 12:13:17 svr-1 postfix/master[31101]: warning: /usr/libexec/postfix/smtpd: bad command startup -- throttling
Apr 10 12:15:01 svr-1 pop3d: Connection, ip=[::ffff:127.0.0.1]
Apr 10 12:15:01 svr-1 pop3d: Disconnected, ip=[::ffff:127.0.0.1]
Apr 10 12:15:01 svr-1 imapd: Connection, ip=[::ffff:127.0.0.1]
Apr 10 12:15:01 svr-1 imapd: Disconnected, ip=[::ffff:127.0.0.1], time=0
Apr 10 12:15:02 svr-1 postfix/smtpd[11863]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 12:15:02 svr-1 postfix/smtpd[11863]: fatal: no SASL authentication mechanisms
Apr 10 12:15:03 svr-1 postfix/master[31101]: warning: process /usr/libexec/postfix/smtpd pid 11863 exit status 1
Apr 10 12:15:03 svr-1 postfix/master[31101]: warning: /usr/libexec/postfix/smtpd: bad command startup -- throttling
Apr 10 12:17:31 svr-1 postfix/smtpd[11960]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 12:17:31 svr-1 postfix/smtpd[11960]: fatal: no SASL authentication mechanisms
Apr 10 12:17:32 svr-1 postfix/master[31101]: warning: process /usr/libexec/postfix/smtpd pid 11960 exit status 1
Apr 10 12:17:32 svr-1 postfix/master[31101]: warning: /usr/libexec/postfix/smtpd: bad command startup -- throttling
Apr 10 12:18:32 svr-1 postfix/smtpd[12000]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 12:18:32 svr-1 postfix/smtpd[12000]: fatal: no SASL authentication mechanisms
Apr 10 12:18:32 svr-1 postfix/smtpd[12002]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 12:18:32 svr-1 postfix/smtpd[12002]: fatal: no SASL authentication mechanisms
Apr 10 12:18:32 svr-1 postfix/smtpd[12003]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 12:18:32 svr-1 postfix/smtpd[12003]: fatal: no SASL authentication mechanisms
Apr 10 12:18:33 svr-1 postfix/master[31101]: warning: process /usr/libexec/postfix/smtpd pid 12000 exit status 1
Apr 10 12:18:33 svr-1 postfix/master[31101]: warning: /usr/libexec/postfix/smtpd: bad command startup -- throttling
Apr 10 12:18:33 svr-1 postfix/master[31101]: warning: process /usr/libexec/postfix/smtpd pid 12002 exit status 1
Apr 10 12:18:33 svr-1 postfix/master[31101]: warning: process /usr/libexec/postfix/smtpd pid 12003 exit status 1
Apr 10 12:18:59 svr-1 pop3d: Connection, ip=[::ffff:85.145.252.241]

[till]

Looks as if you had dovecot and courier installed on your system at the same time so that the updater configured your system for dovecot instead of coureir. It is not enough that dovecot is not started, it has to be uninstalled, so please remove the dovecot packages with the package manager of the linux distribution and then run the update again by following the manual update instructions which you find in the release notes of ispconfig so that the updater reconfigures your system for courier again.

[The-Ghost]

So i removed dovecot, Now I got an error while updating the machine

Warning: DocumentRoot [/var/www/ispconfig/] does not exist
[Sat Apr 10 14:34:34 2010] [warn] NameVirtualHost 80.94.74.155:443 has no VirtualHosts
[Sat Apr 10 14:34:34 2010] [warn] NameVirtualHost 80.94.74.155:80 has no VirtualHosts
[Sat Apr 10 14:34:34 2010] [warn] NameVirtualHost 80.94.74.155:443 has no VirtualHosts
[Sat Apr 10 14:34:34 2010] [warn] NameVirtualHost *:80 has no VirtualHosts


Regards

[till]

Thats ok, these are no errors.

[The-Ghost]

In the mail log I still see lots of errors, and mail is not deliverd

Apr 10 18:45:26 svr-1 postfix/smtpd[32180]: fatal: no SASL authentication mechanisms
Apr 10 18:45:27 svr-1 postfix/master[19407]: warning: process /usr/libexec/postfix/smtpd pid 32178 exit status 1
Apr 10 18:45:27 svr-1 postfix/master[19407]: warning: /usr/libexec/postfix/smtpd: bad command startup -- throttling
Apr 10 18:45:27 svr-1 postfix/master[19407]: warning: process /usr/libexec/postfix/smtpd pid 32180 exit status 1
Apr 10 18:46:27 svr-1 postfix/smtpd[32219]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 18:46:27 svr-1 postfix/smtpd[32219]: fatal: no SASL authentication mechanisms
Apr 10 18:46:27 svr-1 postfix/smtpd[32221]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 18:46:27 svr-1 postfix/smtpd[32221]: fatal: no SASL authentication mechanisms
Apr 10 18:46:27 svr-1 postfix/smtpd[32222]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 18:46:27 svr-1 postfix/smtpd[32222]: fatal: no SASL authentication mechanisms
Apr 10 18:46:28 svr-1 postfix/master[19407]: warning: process /usr/libexec/postfix/smtpd pid 32219 exit status 1
Apr 10 18:46:28 svr-1 postfix/master[19407]: warning: /usr/libexec/postfix/smtpd: bad command startup -- throttling
Apr 10 18:46:28 svr-1 postfix/master[19407]: warning: process /usr/libexec/postfix/smtpd pid 32221 exit status 1
Apr 10 18:46:28 svr-1 postfix/master[19407]: warning: process /usr/libexec/postfix/smtpd pid 32222 exit status 1
Apr 10 18:47:28 svr-1 postfix/smtpd[32261]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 18:47:28 svr-1 postfix/smtpd[32261]: fatal: no SASL authentication mechanisms
Apr 10 18:47:28 svr-1 postfix/smtpd[32263]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 18:47:28 svr-1 postfix/smtpd[32263]: fatal: no SASL authentication mechanisms
Apr 10 18:47:29 svr-1 postfix/master[19407]: warning: process /usr/libexec/postfix/smtpd pid 32261 exit status 1
Apr 10 18:47:29 svr-1 postfix/master[19407]: warning: /usr/libexec/postfix/smtpd: bad command startup -- throttling
Apr 10 18:47:29 svr-1 postfix/master[19407]: warning: process /usr/libexec/postfix/smtpd pid 32263 exit status 1
Apr 10 18:48:29 svr-1 postfix/smtpd[32302]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 18:48:29 svr-1 postfix/smtpd[32302]: fatal: no SASL authentication mechanisms
Apr 10 18:48:29 svr-1 postfix/smtpd[32304]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 18:48:29 svr-1 postfix/smtpd[32304]: fatal: no SASL authentication mechanisms
Apr 10 18:48:30 svr-1 postfix/master[19407]: warning: process /usr/libexec/postfix/smtpd pid 32302 exit status 1
Apr 10 18:48:30 svr-1 postfix/master[19407]: warning: /usr/libexec/postfix/smtpd: bad command startup -- throttling
Apr 10 18:48:30 svr-1 postfix/master[19407]: warning: process /usr/libexec/postfix/smtpd pid 32304 exit status 1
Apr 10 18:49:30 svr-1 postfix/smtpd[32343]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 18:49:30 svr-1 postfix/smtpd[32343]: fatal: no SASL authentication mechanisms
Apr 10 18:49:30 svr-1 postfix/smtpd[32345]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 18:49:30 svr-1 postfix/smtpd[32345]: fatal: no SASL authentication mechanisms
Apr 10 18:49:30 svr-1 postfix/smtpd[32346]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 18:49:30 svr-1 postfix/smtpd[32346]: fatal: no SASL authentication mechanisms
Apr 10 18:49:31 svr-1 postfix/master[19407]: warning: process /usr/libexec/postfix/smtpd pid 32343 exit status 1
Apr 10 18:49:31 svr-1 postfix/master[19407]: warning: /usr/libexec/postfix/smtpd: bad command startup -- throttling
Apr 10 18:49:31 svr-1 postfix/master[19407]: warning: process /usr/libexec/postfix/smtpd pid 32345 exit status 1
Apr 10 18:49:31 svr-1 postfix/master[19407]: warning: process /usr/libexec/postfix/smtpd pid 32346 exit status 1
Apr 10 18:50:01 svr-1 pop3d: Connection, ip=[::ffff:127.0.0.1]
Apr 10 18:50:01 svr-1 pop3d: Disconnected, ip=[::ffff:127.0.0.1]
Apr 10 18:50:01 svr-1 imapd: Connection, ip=[::ffff:127.0.0.1]
Apr 10 18:50:01 svr-1 imapd: Disconnected, ip=[::ffff:127.0.0.1], time=0
Apr 10 18:50:31 svr-1 postfix/smtpd[32421]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 18:50:31 svr-1 postfix/smtpd[32421]: fatal: no SASL authentication mechanisms
Apr 10 18:50:31 svr-1 postfix/smtpd[32423]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 18:50:31 svr-1 postfix/smtpd[32423]: fatal: no SASL authentication mechanisms
Apr 10 18:50:31 svr-1 postfix/smtpd[32424]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 18:50:31 svr-1 postfix/smtpd[32424]: fatal: no SASL authentication mechanisms
Apr 10 18:50:32 svr-1 postfix/master[19407]: warning: process /usr/libexec/postfix/smtpd pid 32421 exit status 1
Apr 10 18:50:32 svr-1 postfix/master[19407]: warning: /usr/libexec/postfix/smtpd: bad command startup -- throttling
Apr 10 18:50:32 svr-1 postfix/master[19407]: warning: process /usr/libexec/postfix/smtpd pid 32423 exit status 1
Apr 10 18:50:32 svr-1 postfix/master[19407]: warning: process /usr/libexec/postfix/smtpd pid 32424 exit status 1
Apr 10 18:51:32 svr-1 postfix/smtpd[32463]: warning: SASL: Connect to private/auth failed: No such file or directory
Apr 10 18:51:32 svr-1 postfix/smtpd[32463]: fatal: no SASL authentication mechanisms
Apr 10 18:51:33 svr-1 postfix/master[19407]: warning: process /usr/libexec/postfix/smtpd pid 32463 exit status 1
Apr 10 18:51:33 svr-1 postfix/master[19407]: warning: /usr/libexec/postfix/smtpd: bad command startup -- throttling
Apr 10 18:52:32 svr-1 pop3d: Connection, ip=[::ffff:85.145.252.241]

[till]

The system is still configured to use dovecot? Have you redone the update as I told you and selected to reconfigure services during update?

[The-Ghost]

Yes I have runned php -q update.php and reconfigured the system.
Or do I need a complete new setup ?

[till]

Or do I need a complete new setup ?

No.

What did the updater printed on the screen "Configuring Courier" or "Configuring Dovecot"? If you dont remember or closed the console, you can do the update again.

Additionally, please post the output of:

netstat -tap | grep pop

[The-Ghost]

This is the complete output

Reconfigure Services? (yes,no) [yes]:

Configuring Postfix
Configuring Jailkit
Configuring SASL
Configuring PAM
Configuring Courier
Configuring Spamassassin
Configuring Amavisd
Configuring Getmail
Configuring Pureftpd
Configuring BIND
Configuring Apache
Configuring vlogger
Configuring Apps vhost
Configuring Database
Configuring Firewall
Updating ISPConfig
ISPConfig Port [8080]: 81

Reconfigure Crontab? (yes,no) [yes]: y
Reconfigure Crontab? (yes,no) [yes]:

Updating Crontab
Restarting services ...
Stopping MySQL: [ OK ]
Starting MySQL: [ OK ]
Shutting down postfix: [ OK ]
Starting postfix: [ OK ]
Stopping saslauthd: [ OK ]
Starting saslauthd: [ OK ]
Daemon [19446] terminated by SIGTERM
Shutting down amavisd: [ OK ]
amavisd stopped
Starting amavisd: [ OK ]

Stopping clamd.amavisd: [ OK ]
LibClamAV Warning: ************************************************** *********
LibClamAV Warning: *** This version of the ClamAV engine is outdated. ***
LibClamAV Warning: *** DON'T PANIC! Read http://www.clamav.net/support/faq ***
LibClamAV Warning: ************************************************** *********
LibClamAV Warning: ************************************************** *********
LibClamAV Warning: *** This version of the ClamAV engine is outdated. ***
LibClamAV Warning: *** DON'T PANIC! Read http://www.clamav.net/support/faq ***
LibClamAV Warning: ************************************************** *********
Starting clamd.amavisd: [ OK ]
Stopping Courier authentication services: authdaemond
Starting Courier authentication services: authdaemond
Stopping Courier-IMAP server: imap imap-ssl pop3 pop3-ssl
Starting Courier-IMAP server: imap imap-ssl pop3 pop3-ssl
Stopping Courier-IMAP server: imap imap-ssl pop3 pop3-ssl
Starting Courier-IMAP server: imap imap-ssl pop3 pop3-ssl
Stopping Courier-IMAP server: imap imap-ssl pop3 pop3-ssl
Starting Courier-IMAP server: imap imap-ssl pop3 pop3-ssl
Stopping Courier-IMAP server: imap imap-ssl pop3 pop3-ssl
Starting Courier-IMAP server: imap imap-ssl pop3 pop3-ssl
Stopping httpd: [ OK ]
Warning: DocumentRoot [/var/www/ispconfig/] does not exist
[Sat Apr 10 19:14:23 2010] [warn] NameVirtualHost 80.94.74.155:443 has no VirtualHosts
[Sat Apr 10 19:14:23 2010] [warn] NameVirtualHost 80.94.74.155:80 has no VirtualHosts
[Sat Apr 10 19:14:23 2010] [warn] NameVirtualHost 80.94.74.155:443 has no VirtualHosts
[Sat Apr 10 19:14:23 2010] [warn] NameVirtualHost *:80 has no VirtualHosts
Starting httpd: [ OK ]
Stopping pure-ftpd: [ OK ]
Starting pure-ftpd: [ OK ]
Update finished.

[till]

Thats ok so far. Please post also the netstat output that i requested.

Also post the content of your postfix main.cf file (comments stripped) and which linux distribution you use.

[The-Ghost]

The netstat output give's

tcp 0 0 *:pop3s *:* LISTEN 2632/couriertcpd
tcp 0 0 *:pop3 *:* LISTEN 2626/couriertcpd

By the way, I'm running Fedora 10

[The-Ghost]

When I send a mail to one off the email boxes i got a warning bak

################################################## ##################
# THIS IS A WARNING ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. # ################################################## ##################

Your message could not be delivered for more than 4 hour(s).
It will be retried until it is 3 day(s) old.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can delete your own text from the attached returned message.

The mail system

<some@domain.org>: lost connection with mail.futurefm.nl[80.94.74.155] while
receiving the initial server greeting

[till]

I'am not able to help you if you do not post the requested main.cf content.

[The-Ghost]

myhostname = svr-1.future-webdiensten.nl
mynetworks = 127.0.0.0/8 [::1]/128
virtual_alias_domains =
virtual_alias_maps = proxy:mysql:/etc/postfix/mysql-virtual_forwardings.cf, mysql:/etc/postfix/mysql-virtual_email2email.cf
virtual_mailbox_domains = proxy:mysql:/etc/postfix/mysql-virtual_domains.cf
virtual_mailbox_maps = proxy:mysql:/etc/postfix/mysql-virtual_mailboxes.cf
virtual_mailbox_base = /var/vmail
virtual_uid_maps = static:5000
virtual_gid_maps = static:5000
smtpd_sasl_auth_enable = yes
broken_sasl_auth_clients = yes
smtpd_sasl_authenticated_header = yes
smtpd_recipient_restrictions = permit_mynetworks, permit_sasl_authenticated, check_recipient_access mysql:/etc/postfix/mysql-virtual_recipient.cf, reject_unauth_destination
smtpd_use_tls = yes
smtpd_tls_security_level = may
smtpd_tls_cert_file = /etc/postfix/smtpd.cert
smtpd_tls_key_file = /etc/postfix/smtpd.key
transport_maps = proxy:mysql:/etc/postfix/mysql-virtual_transports.cf
relay_domains = mysql:/etc/postfix/mysql-virtual_relaydomains.cf
virtual_create_maildirsize = yes
virtual_maildir_extended = yes
virtual_mailbox_limit_maps = proxy:mysql:/etc/postfix/mysql-virtual_mailbox_limit_maps.cf
virtual_mailbox_limit_override = yes
virtual_maildir_limit_message = "The user you are trying to reach is over quota."
virtual_overquota_bounce = yes
proxy_read_maps = $local_recipient_maps $mydestination $virtual_alias_maps $virtual_alias_domains $virtual_mailbox_maps $virtual_mailbox_domains $relay_recipient_maps $relay_domains $canonical_maps $sender_canonical_maps $recipient_canonical_maps $relocated_maps $transport_maps $mynetworks $virtual_mailbox_limit_maps
smtpd_sender_restrictions = check_sender_access mysql:/etc/postfix/mysql-virtual_sender.cf
smtpd_client_restrictions = check_client_access mysql:/etc/postfix/mysql-virtual_client.cf
maildrop_destination_concurrency_limit = 1
maildrop_destination_recipient_limit = 1
virtual_transport = maildrop
header_checks = regexp:/etc/postfix/header_checks
mime_header_checks = regexp:/etc/postfix/mime_header_checks
nested_header_checks = regexp:/etc/postfix/nested_header_checks
body_checks = regexp:/etc/postfix/body_checks
content_filter = amavis:[127.0.0.1]:10024
receive_override_options = no_address_mappings
relayhost =
mailbox_size_limit = 0
message_size_limit = 0
relay_recipient_maps = mysql:/etc/postfix/mysql-virtual_relayrecipientmaps.cf
dovecot_destination_recipient_limit = 1
smtpd_sasl_type = dovecot
smtpd_sasl_path = private/auth

[till]

Please remove these 3 lines:

dovecot_destination_recipient_limit = 1
smtpd_sasl_type = dovecot
smtpd_sasl_path = private/auth


and restart postfix.

[The-Ghost]

Thanx a lot, it is working again