problem with the stats

[Ovidiu]

currently one of my clients is getting a 500 server error when trying to access his stats.

I checked the logfiles and found this:

[Tue Nov 10 16:17:55 2009] [error] [client 198.54.***.***] (2)No such file or directory: Could not open password file: /var/www/clients/clientXX/webXX/.htpasswd_stats

I set up a password in the stats tab from within ispcfg3 so why would the .htpasswd file not be written?

how to regerenate this?

[falko]

What's the output of ls -la /var/www/clients/clientXX/webXX/?

[Ovidiu]

h1550830:/var/www/knightsenglish.com/web# ls -al /var/www/clients/clientXX/webXX/
total 28
drwxr-xr-x 6 root root 4096 2009-11-10 16:09 .
drwxr-xr-x 5 root root 4096 2009-11-08 19:10 ..
drwxr-xr-x 2 webXX clientXX 4096 2009-08-16 14:16 cgi-bin
-rw-rw-r-- 1 root root 40 2009-11-10 16:09 .htpasswd_stats
lrwxrwxrwx 1 webXX clientXX 43 2009-08-16 14:16 log -> /var/log/ispconfig/httpd/quilombobrasil.com
drwxr-xr-x 2 webXX clientXX 4096 2009-08-16 14:16 ssl
drwxrwxrwx 2 webXX clientXX 4096 2009-08-16 14:16 tmp
drwxr-xr-x 7 webXX clientXX 4096 2009-11-08 00:47 web
h1550830:/var/www/knightsenglish.com/web#


edited the XX but they do correspond...

[till]

Please compare the permissions of the .htpasswd_stats and the directory /var/www/clients/clientXX/webXX/ directory with a working site on your server.

[Ovidiu]

I haven't got a working one. never used that feature. what should the permissions be? i.e. in this case and then I'll figure out the rest on my own.

thanks :-)