Unable to access account via FTP client

[rzlines]

ISSUE SOLVED

i had to put the client name before the username and it connected.. a moderator can delete this post thank you


I followed the ISPConfig 3 tutorial for CentOS 5.3 and am able to modify the websites that are hosted on the server by pasting the content directly in the folders

But I'm unable to login into my account via an FTP client, it gives the following error

Resolving host name "----------"
Connecting to --------------- Port: ----
Connected to ------------.
220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
220-You are user number 1 of 50 allowed.
220-Local time is now -----. Server port: ---
220-This is a private system - No anonymous login
220-IPv6 connections are also welcome on this server.
220 You will be disconnected after 15 minutes of inactivity.
USER trail
331 User trail OK. Password required
PASS (hidden)
530 Login authentication failed
Active Help: http://www.smartftp.com/support/kb/51
QUIT
221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
221 Logout.
Server closed connection
Connect failed. Waiting to retry (30s)...

i put in the correct login details but i still get this error, do i have to set any parameters differently in ISPConfig interface ?