ftp problems

[admins]

Hi all

I've a big problem. When I add a site and want after that give them ftp access, I can add the user in the panel, may if I want to login there with this data Iv've the following

Antwort: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Antwort: 220-You are user number 1 of 50 allowed.
Antwort: 220-Local time is now 09:35. Server port: 21.
Antwort: 220-This is a private system - No anonymous login
Antwort: 220-IPv6 connections are also welcome on this server.
Antwort: 220 You will be disconnected after 15 minutes of inactivity.
Befehl: USER **MY FTP USER***
Antwort: 331 User **MY FTP USER*** OK. Password required
Befehl: PASS ********
Antwort: 530 Login authentication failed

FTP Client ist Filezilla.

What could the problem be?

Thanks
admins

[till]

Most likely username or password that you used is wrong or your ftp server has no database connection. Make sure that you use the ftp username inkl. prefix in filezilla.