Unable to Login to ISPConfig

[Stewart81]

Hi,

Up until this morning I have never had a problem logging into ISPConfig. Today for whatever reason it won't let me login. I go to the domain and I get the login box. I enter the admin username and passwork, it goes to the login.php file and then redirects me to the login page. I don't receive any type of error about an incorrect username or password. If I enter the wrong information I do receive an error so I know that it's not having a problem with the info in the MySQL DB. Anyone run into this problem before?

Thanks,

Stewart

[till]

Make sure that yor browser accepts cookies and allows header redirects.

[Stewart81]

Hi Till,

I checked that and it is good. I also verified this with several different browsers and got the same result.

Thanks,

Stewart

[till]

Have you cahnged the mysql root password since you logged in the last time?

[Stewart81]

Hi,

No, I haven't changed the root pw. In fact it appears to be accessing the database fine because when I enter an incorrect username and password it tells me that the username or password I entered was not found. I would almost suspect a problem with the cookies except for the fact that cookies are enabled and working on every other website.

Thanks,

Stewart

[till]

Have you changed something else like the hostname of the server or the IP?
Is the harddisk full?

[Stewart81]

Hi Till,

Nope, the IP and the hostname are still the same and the HD is less than 6% full. The odd thing is it happened right after we had a lightning storm here that knocked my internet out for around 12 hours. I was using it just before and it worked fine. I lost the internet and when the internet came back up I could no longer access it. Just to clarify the ISPConfig is being used on a remote dedicated server.

Thanks

Stewart

[falko]

Have you tried to clear the browser cache?

[Stewart81]

Hi Falko,

Yes I cleared the cache.

Thanks,

Stewart

[falko]

I'd try to restart MySQL or even the whole server. I hope it's no hard drive problem...

[Stewart81]

Hi Falko,

I tried restarting MySQL and the server with no luck. The websites on the server are working fine and they are all pulling from mysql but I just can't login to ISPConfig.

Thansk,

Stewart

[falko]

Make a backup of your current ISPConfig installation (back up /root/ispconfig and /home/admispconfig and also the ISPConfig database) and then install the latest ISPConfig version (2.2.32) again. The installer will perform an update - hopefully this will repair your installation.