ISPConfig 3 mail forward issue

[ahagadorn]

I am running ISPConfig 3.0.0.7

Everything seems to work fine so far, except email forwarding. I searched the forums (not very well, apparently) and found some references to the need to compile maildrop instead of just install the package or it won't work properly, but not enough specifics.

Anyway, here is the crux of the problem from the mail log:

Nov 6 11:23:45 c1 postfix/pipe[14656]: 34F0F1FE5C: to=<info@wx-sql.com>, relay=maildrop, delay=0.28, delays=0.14/0.02/0/0.12, dsn=5.1.1, status=bounced (user unknown. Command output: Invalid user specified. )

Can someone point me in the right direction on how to configure this properly?

Thanks!
Andy

[till]

maildrop is not involved in mail forwarding. mail forwarding is done by postfix directly.

is info@wx-sql.com the forwarded address or the target?

[ahagadorn]

It is the forwarded address.

Thanks,
Andy

[till]

Please make sure that there is only a email forward for info@wx-sql.com and no mailbox and that you have a mail domain wx-sql.com created.

[ahagadorn]

Tim,

I did create the mail domain, and there is no mailbox for info@wx-sql.com.

It's possible I have the mail domain configured wrong - whould the mail domain name have a trailing "." like a DNS record or not? It currently has no trailing ".".

Thanks,
Andy

[till]

Mail domains dont have a trailing dot. Which domain is set as myhostname and mydomain in postfix main.cf

[ahagadorn]

Here is my entire main.cf:

# See /usr/share/postfix/main.cf.dist for a commented, more complete version


# Debian specific: Specifying a file name will cause the first
# line of that file to be used as the name. The Debian default
# is /etc/mailname.
myorigin = /etc/mailname

smtpd_banner = $myhostname ESMTP $mail_name (Debian/GNU)
biff = no

# appending .domain is the MUA's job.
append_dot_mydomain = no

# Uncomment the next line to generate "delayed mail" warnings
#delay_warning_time = 4h

# TLS parameters
smtpd_tls_cert_file = /etc/postfix/smtpd.cert
smtpd_tls_key_file = /etc/postfix/smtpd.key
smtpd_use_tls = yes
smtpd_tls_session_cache_database = btree:${queue_directory}/smtpd_scache
smtp_tls_session_cache_database = btree:${queue_directory}/smtp_scache

# See /usr/share/doc/postfix/TLS_README.gz in the postfix-doc package for
# information on enabling SSL in the smtp client.

myhostname = c1.vistatechnologygroup.com
alias_maps = hash:/etc/aliases
alias_database = hash:/etc/aliases
myorigin = /etc/mailname
mydestination = c1.vistatechnologygroup.com, localhost, localhost.localdomain
relayhost =
mynetworks = 127.0.0.0/8
mailbox_command =
mailbox_size_limit = 0
recipient_delimiter = +
inet_interfaces = all
smtpd_sasl_local_domain =
smtpd_sasl_auth_enable = yes
smtpd_sasl_security_options = noanonymous
broken_sasl_auth_clients = yes
smtpd_recipient_restrictions = permit_mynetworks, permit_sasl_authenticated, check_recipient_access mysql:/etc/postfix/mysql-virtual_recipient.cf, reject_unauth_destination
home_mailbox = Maildir/
virtual_alias_domains =
virtual_alias_maps = proxy:mysql:/etc/postfix/mysql-virtual_forwardings.cf, mysql:/etc/postfix/mysql-virtual_email2email.cf
virtual_mailbox_domains = proxy:mysql:/etc/postfix/mysql-virtual_domains.cf
virtual_mailbox_maps = proxy:mysql:/etc/postfix/mysql-virtual_mailboxes.cf
virtual_mailbox_base = /home/vmail
virtual_uid_maps = static:5000
virtual_gid_maps = static:5000
transport_maps = proxy:mysql:/etc/postfix/mysql-virtual_transports.cf
relay_domains = mysql:/etc/postfix/mysql-virtual_relaydomains.cf
virtual_create_maildirsize = yes
virtual_mailbox_extended = yes
virtual_mailbox_limit_maps = proxy:mysql:/etc/postfix/mysql-virtual_mailbox_limit_maps.cf
virtual_mailbox_limit_override = yes
virtual_maildir_limit_message = "The user you are trying to reach is over quota."
virtual_overquota_bounce = yes
proxy_read_maps = $local_recipient_maps $mydestination $virtual_alias_maps $virtual_alias_domains $virtual_mailbox_maps $virtual_mailbox_domains $relay_recipient_maps $relay_domains $canonical_maps $sender_canonical_maps $recipient_canonical_maps $relocated_maps $transport_maps $mynetworks $virtual_mailbox_limit_maps
smtpd_sender_restrictions = check_sender_access mysql:/etc/postfix/mysql-virtual_sender.cf
smtpd_client_restrictions = check_client_access mysql:/etc/postfix/mysql-virtual_client.cf
maildrop_destination_concurrency_limit = 1
maildrop_destination_recipient_limit = 1
virtual_transport = maildrop
header_checks = regexp:/etc/postfix/header_checks
mime_header_checks = regexp:/etc/postfix/mime_header_checks
nested_header_checks = regexp:/etc/postfix/nested_header_checks
body_checks = regexp:/etc/postfix/body_checks
#content_filter = amavis:[127.0.0.1]:10024
receive_override_options = no_address_mappings
message_size_limit = 0

[ahagadorn]

By the way, local mailboxes seem to work fine, the issue is only with forwards.

Andy

[till]

What is in /etc&mailbame ?

[ahagadorn]

If you mean /etc/mailname, it is c1.vistatechnologygroup.com

Another note -

postmap -q info@wx-sql.com proxy:mysql:/etc/postfix/mysql-virtual_forwardings.cf

Returns the correct forwarding address.

Andy

[ahagadorn]

I am still stumped on this issue. I turned on verbose messages in master.cf and still cant find why it comes up with invalid user. According to the logs, it does correctly associate the forwarding address with the original recipient.

As near as I can tell, it may be trying to send to a local mailbox with the forwarding address, which of course won't be found, instead of sending it out to the mailhost of the forwarding address domain.

Any help would be appreciated - Thanks!
Andy

[till]

I have no Idea at the moment what might cause this on your system. Maybe you should consider to do just a plain reinstall of a minimal linux system and then follow the installation instructions for ispconfig 3.

[ahagadorn]

I built a new system, and had the same issue. After some googling, I found a fix.

There is an issue with clamav on Debian with the stable version. You need to reinstall clamav from Debian volatile:

Add the following to /etc/apt/sources.list:
deb http://volatile.debian.org/debian-volatile etch/volatile main contrib non-free

Then:
apt-get update
apt-get remove clamav
apt-get install clamav
/etc/init.d/postfix restart

Mail forwarding and clamav now work properly on both of my ISPConfig boxes. Thanks for your help Tim!

Perhaps my findings will help someone else who is using Debian.

Andy