sites displaying without www

[cybereatl]

Hi folks,

I didn't get an answer form godaddy so I decided to reset settings and seems to be working, now am able to read emails so far.

In the mean time I tryed to enter to www.asesoriasit.net and come out page can not be displayed but just now I entered: http://asesoriasit.net and site comes up.

Will be a problem with alias to don't come out with www or later will do it??

Also a php.info I have change the values from all lines containing Php safe mode: On to Off and restart apache without success, I've tried rebooting server but still not goes off !!!


What do you guys think?

Thanks

[till]

Hi folks,

I didn't get an answer form godaddy so I decided to reset settings and seems to be working, now am able to read emails so far.

In the mean time I tryed to enter to www.asesoriasit.net and come out page can not be displayed but just now I entered: http://asesoriasit.net and site comes up.

Will be a problem with alias to don't come out with www or later will do it??

Do you have a co-domain asesoriasit.net in the website www.asesoriasit.net?

[brainz]

Hi Guys,

I dont know but with my limited knowledge i did notice this as part of the installation howto guide or instructions....

Please enter the IP address of the ISPConfig web: E.g. 192.168.0.1
Please enter the host name: E.g. www
Please enter the domain: E.g. xyz.de
Please select the protocol (http or https (SSL encryption)) to use to access the ISPConfig system: If you want to use your control panel with SSL, select 1. You can then access it under https://www.xyz.de:81. If you want to access it under http://www.xyz.de:81, choose 2.

After you have answered the questions ISPConfig should be duly installed. If you indicated www as host and xyz.com as the domain during the installation, you will find the ISPConfig interface under
https://www.xyz.de:81 or http://www.xyz.de:81. Here you can login first with the user name admin and password
admin. It is recommended to change the password immediately! This can be done under Tools
-> Change password.



Im wondering if this could be your the problem with your domain not having a www where it is marked in red.

regards
brainz

[cybereatl]

There is no co-domains assigned yet, But I have check seetings on ISPConfig and I found that my NetMask wasn't like I entered should end in 248 and was 0.

Also I have added another ip for ns2.asesoriasit.info.

The Co-domain option I didn't touch it, but host spot was empty for host. it shows IP address and asesoriasit.net that's it.

I've also checked some info in Server / Settings adding proper ns1 and ns2 ip address also selecting Default MX.

I hope that this changes will help the system to propagate and display correctly this sites, email is working ok, no more emai bouncing so far.
Please try out this sites to see if you can see any one or none of them:

www.asesoriasit.net or asesoriasit.net
www.educandote.edu.co or educandote.edu.co
www.educandote.net or educandote.net
www.educandote.info or educandote.info
www.educandote.tv or educandote.tv

Thanks guys!!!

[cybereatl]

Thanks for reply, all domains contain www, the main issue was trying to add an A record so the nameservers were pointing another server reason why all sites are not showing.

So far I got one working www.asesoriasit.net but all other are not, but email is working for all domains I've sent emails to yahoo and hotmail and those were received ok.

Thanks

[falko]

www.educandote.edu.co or educandote.edu.co
www.educandote.net or educandote.net
www.educandote.info or educandote.info
www.educandote.tv or educandote.tv

These ones aren't working so you should check their DNS records again.

[cybereatl]

Thanks, I'll check the DNS records for the other domains.

Still not able to make Safe_Mode: off ,here si the php.ini file so you can take a look if I mess something. I also have sql.safemode: off but with not results.

Thanks

[cybereatl]

These ones aren't working so you should check their DNS records again.

I've checked my DNS settings and add it to each domain DNS, here is the screen shot of the server

Thanks

[cybereatl]

More problems I think that is regarding safe mode:
What do you think:

Warning: Smarty error: problem creating directory '/home/www/web1/web' in /home/www/web1/web/remoto/class/smarty/Smarty.class.php on line 1115

Warning: Smarty error: problem writing temporary file '/home/www/web1/web/remoto/class/../compile/%%196/%%1964540384/4405ed8b1ce00' in /home/www/web1/web/remoto/class/smarty/Smarty.class.php on line 1115

Warning: Smarty::fetch() [function.fetch]: Unable to access /home/www/web1/web/remoto/class/../compile/%%196/%%1964540384/setup.tpl.php in /home/www/web1/web/remoto/class/smarty/Smarty.class.php on line 1279

Warning: Smarty::fetch(/home/www/web1/web/remoto/class/../compile/%%196/%%1964540384/setup.tpl.php) [function.fetch]: failed to open stream: No such file or directory in /home/www/web1/web/remoto/class/smarty/Smarty.class.php on line 1279

Warning: Smarty::fetch() [function.include]: Failed opening '/home/www/web1/web/remoto/class/../compile/%%196/%%1964540384/setup.tpl.php' for inclusion (include_path='.:/usr/share/pear') in /home/www/web1/web/remoto/class/smarty/Smarty.class.php on line 1279

[till]

Please try:

chmod 777 /home/www/web1/web/remoto/compile

[cybereatl]

I just did with no sucess!!!

Am pretty sure that is related to php safe mode, but as you can see on the file all is off.!!!

:eek:

[falko]

Did you disable PHP Safe Mode in ISPConfig for that web site?

[cybereatl]

Did you disable PHP Safe Mode in ISPConfig for that web site?

Where are those files: is not in /etc/php.ini ???

Now that you mention that every site has that file!!!

[till]

Where are those files: is not in /etc/php.ini ???

Now that you mention that every site has that file!!!

Falko does not talk about a file. There is a checkbox "PHP Safemode" on the form with the website settings in ISPConfig. This sets php_admin_flag values in the vhost configuration of the website.

[cybereatl]

Hi till,

Yes you were right, I went to modify settings in site and from them works!!!

Now I got a question about the installation language for example spanish accents shown as weird items.

Do I need to install any language support for spanish?? I've checked on package installation and it's not there!!

From where I can download spanish package for Fedora Core 4?

What do you think??

[Joffar]

Looks like your site has a char setting that doesnt support spanish letters, you probably have to change the charset to utf-8 or something that supports spanish special chars. you can set this for apache, mysql, php in their respective conf file. and i would think that you can do the same in ISPconfig config.php file?

[cybereatl]

I've changed that charset in /etc/php.ini from "iso-8859-1" and went to check in /etc/httpd/httpd.conf and chrset is UTB-8.

I have rebooted the server and went back to site and problems remains.

Thanks

[Joffar]

I've changed that charset in /etc/php.ini from "iso-8859-1" and went to check in /etc/httpd/httpd.conf and chrset is UTB-8.

I have rebooted the server and went back to site and problems remains.

Thanks
It is probably the web page that is coded diffrently that is causing this...

[cybereatl]

Well as far that am able to work i'll proceed and ignore this items, proceeding performig installations I have found several errors when writting or creating folders on new installation like this:

Warning: mkdir() [function.mkdir]: Permission denied in /home/www/web1/web/soporte/class/database.php on line 320

Warning: fopen(/home/www/web1/web/soporte/class/../cache/hcl_operators/3562bdf926f08bc893bfa8040436d667.dbc) [function.fopen]: failed to open stream: No such file or directory in /home/www/web1/web/soporte/class/database.php on line 322

Warning: mkdir() [function.mkdir]: Permission denied in /home/www/web1/web/soporte/class/database.php on line 320

Warning: fopen(/home/www/web1/web/soporte/class/../cache/hcl_operators/7f253dd1359d31eaa249ce5d9dc25235.dbc) [function.fopen]: failed to open stream: No such file or directory in /home/www/web1/web/soporte/class/database.php on line 322

Warning: mkdir() [function.mkdir]: Permission denied in /home/www/web1/web/soporte/class/database.php on line 320

Warning: fopen(/home/www/web1/web/soporte/class/../cache/hcl_notes/4195a67afca62760c36a82e4c974197e.dbc) [function.fopen]: failed to open stream: No such file or directory in /home/www/web1/web/soporte/class/database.php on line 322

Warning: mkdir() [function.mkdir]: Permission denied in /home/www/web1/web/soporte/class/database.php on line 320

Warning: fopen(/home/www/web1/web/soporte/class/../cache/hcl_operators/7f253dd1359d31eaa249ce5d9dc25235.dbc) [function.fopen]: failed to open stream: No such file or directory in /home/www/web1/web/soporte/class/database.php on line 322

Warning: mkdir() [function.mkdir]: Permission denied in /home/www/web1/web/soporte/class/database.php on line 320

Warning: fopen(/home/www/web1/web/soporte/class/../cache/hcl_notes/4195a67afca62760c36a82e4c974197e.dbc) [function.fopen]: failed to open stream: No such file or directory in /home/www/web1/web/soporte/class/database.php on line 322

Warning: mkdir() [function.mkdir]: Permission denied in /home/www/web1/web/soporte/class/database.php on line 320

Warning: fopen(/home/www/web1/web/soporte/class/../cache/hcl_operators/8c71fce2d98ab4ddb1f7bd53ec7b9aea.dbc) [function.fopen]: failed to open stream: No such file or directory in /home/www/web1/web/soporte/class/database.php on line 322

I really don't know what can be add it to the system without having that much errors on every installation.

Thanks

[till]

Either the webserver has not the permission to write to this directory: /home/www/web1/web/soporte/class/../cache or you will have to disable PHP safemode in the site settings.

[cybereatl]

Thank you for reply Till, what is rare is that PHP Safe Mode is unchecked!! now am trying to install a live support module and I got that error:
but you can't see it because is when I log in, I don't know what to do!!!

Take a look at www.asesoriasit.net/info.php and let me know if you see some unusual.

What do you think??


Thanks

[falko]

You forgot to post the error you get... :D

[cybereatl]

Sorry, I don't know where is my head!!! :rolleyes:

That's the error but only occurs when I log in!!

[falko]

Warning: mkdir() [function.mkdir]: Permission denied in /home/www/web1/web/soporte/class/database.php on line 320It's a permissions problem. Please post the output of ls -la /home/www/web1/web/soporte

[cybereatl]

Here is:

Thanks

[falko]

Please try
chmod 777 /home/www/web1/web/soporte/

BTW, do you mind posting outputs directly to this forum instead of attaching it? That makes it easier for us.

[cybereatl]

Sure, NP main idea was save space:
I did before and do just did it again but still error!!

Also I have done:

chmod 777 /home/www/web1/soporte
chmod 777 /home/www/web1/soporte/class
chmod 777 /home/www/web1/soporte/smarty

Thanks

[cybereatl]

Warning: Smarty error: problem creating directory '/home/www/web1/web/soporte/class/../compile/%%-10/%%-1013851473' in /home/www/web1/web/soporte/class/smarty/Smarty.class.php on line 1115

Warning: Smarty error: problem writing temporary file '/home/www/web1/web/soporte/class/../compile/%%-10/%%-1013851473/440a53abb8598' in /home/www/web1/web/soporte/class/smarty/Smarty.class.php on line 1115

Warning: Smarty::_smarty_include(/home/www/web1/web/soporte/class/../compile/%%-10/%%-1013851473/admin_departments.tpl.php) [function.-smarty-include]: failed to open stream: No such file or directory in /home/www/web1/web/soporte/class/smarty/Smarty.class.php on line 1925

Warning: Smarty::_smarty_include() [function.include]: Failed opening '/home/www/web1/web/soporte/class/../compile/%%-10/%%-1013851473/admin_departments.tpl.php' for inclusion (include_path='.:/usr/share/pear') in /home/www/web1/web/soporte/class/smarty/Smarty.class.php on line 1925

Several error in different part of the site!!

My error remains!!! Really Don't know what to do!!! :(

[falko]

You can try this:
chown -R <apache_user>:<apache_group> /home/www/web1/web/soporte/

[cybereatl]

Hi, I just did:
[root@morticia ~]# chown -R <apache_user>:<apache_group> /home/www/web1/web/soporte/
-bash: apache_user: No such file or directory

Not sure what will be the correct user/group.

Thanks

[falko]

Not sure what will be the correct user/group.

Thanks
You must have a look at your Apache configuration. The Apache user and group are listed there. Normally it's something like wwwrun, www-data, wwwgroup, etc. It depends on your distribution.

[cybereatl]

Hi, Am back I'll try it and let you know am using Fedora Core 4.

Now am having email issues, I can send thru ISP box but when I reply or send a new one, just never comes in and I don't get the bounce message!!!
All email services are on, just not sure what's going on!!!

ciao

[till]

Now am having email issues, I can send thru ISP box but when I reply or send a new one, just never comes in and I don't get the bounce message!!!
All email services are on, just not sure what's going on!!!

Which messages or errors do you get in your mail log?

By the way, please make a new thread the next time if you have a new issue or problem. It makes the forum easier to read :)