user not created in /etc/passwd

[the_saint]

I have reinstalled ISPconfig 2.2.16 on a corrupted ISPconfig. It is working now. But email user created in control panel is not working. they are not even created in the /ect/passwd or /etc/shadow

[till]

Any errors in /home/admispconfig/ispconfig/ispconfig.log ?

[the_saint]

there is no error in ispconfig.log file

[till]

Please run:

/etc/init.d/ispconfig_server restart

and wait a few minutes. Does the user appear in /etc/passwd now?