ISPConfig - newsletter to customers and tickets...

[mspIggy]

hello...

slowly and surely i am setting up ubuntu server / ISPConfig

i am wondering if this application has a 'newsletter' feature for 'customers' -

also wondering if there is a built in support request or 'trouble-ticket' system..

if not - is there a way to add a newsletter feature for active web sites?

thank you

[torusturtle]

1. There is now newsletter feature.

These php programs can easily added on your server:
Simple Mailing List (http://www.notonebit.com/projects/mailinglist/)
PHPList (http://www.phplist.com/)

The first one works within minutes.
The second one has much more features but needs more time to setup.


2. There is a Ticket system

Although it is not very powerful. Check it and if it is not good enough there are many good options around.
osTicket (http://www.osticket.com/)
eTicket (http://www.eticketsupport.com)
SupportCenter (http://www.qualityunit.com/supportcenter/)

First two are open source and easy to setup.
The last one is not open source but there is a free version available. I use it and I'm very happy with it.

[Stanev]

Yes it has ticket system, look in help menu