Missing Email

[dayjahone]

I have had a few instances where emails don't arrive and the senders don't get errors. This is very worrisome -- any ideas why this might be happening?

Thanks.

[till]

Please have a look at your mail log for errors.

[dayjahone]

I search for the email address, from which one of two emails went missing and found the following in the mail log:

Jun 23 15:09:36 mail postfix/smtpd[16244]: connect from locsmtpinap.nwmls.com[72.5.57.135]
Jun 23 15:09:36 mail postfix/smtpd[16244]: 8858768E23: client=locsmtpinap.nwmls.com[72.5.57.135]
Jun 23 15:09:36 mail postfix/cleanup[16243]: 8858768E23: message-id=<01c8d567$Blat.v2.4$caf99d03@172.20.2.22>
Jun 23 15:09:36 mail postfix/qmgr[18276]: 8858768E23: from=<user@domain.com>, size=5346, nrcpt=1 (queue active)
Jun 23 15:09:36 mail postfix/pickup[15674]: CEFBB6E9DF: uid=10001 from=<web3_rmoore>
Jun 23 15:09:36 mail postfix/cleanup[16243]: CEFBB6E9DF: message-id=<20080623210936.CEFBB6E9DF@mail.domain.com>
Jun 23 15:09:36 mail postfix/qmgr[18276]: CEFBB6E9DF: from=<web3_rmoore@mail.domain.com>, size=382, nrcpt=1 (queue active)
Jun 23 15:09:36 mail postfix/local[16245]: CEFBB6E9DF: to=<admispconfig@localhost.localdomain>, relay=local, delay=0, status=sent (delivered to command: /usr/bin/procmail -f-)
Jun 23 15:09:36 mail postfix/qmgr[18276]: CEFBB6E9DF: removed

Jun 23 15:01:05 mail postfix/smtpd[15774]: connect from locsmtpinap.nwmls.com[72.5.57.135]
Jun 23 15:01:05 mail postfix/smtpd[15774]: 8BFB56D020: client=locsmtpinap.nwmls.com[72.5.57.135]
Jun 23 15:01:05 mail postfix/cleanup[15775]: 8BFB56D020: message-id=<01c8d566$Blat.v2.4$9a39c190@172.20.2.22>
Jun 23 15:01:05 mail postfix/qmgr[18276]: 8BFB56D020: from=<user@domain.com>, size=5918, nrcpt=1 (queue active)

I also searched for errors and found the following:

Jun 23 09:07:06 mail imapd: LOGIN, user=web24_user, ip=[::ffff:127.0.0.1], protocol=IMAP
Jun 23 09:07:06 mail imapd: Failed to create cache file: maildirwatch (web24_user)
Jun 23 09:07:06 mail imapd: Error: Input/output error
Jun 23 09:07:06 mail imapd: Check for proper operation and configuration
Jun 23 09:07:06 mail imapd: of the File Access Monitor daemon (famd).

and some of these:

Jun 22 23:09:26 mail postfix/smtp[16462]: verify error:num=19:self signed certificate in certificate chain

and these:

Jun 24 00:23:47 mail postfix/smtp[969]: verify error:num=18:self signed certificate

[falko]

Please restart famd.
Also make sure that your users are not over quota. You can check that by running repquota -avug

[dayjahone]

Sorry. How do I restart famd? I tried the following:

# /etc/init.d/famd restart
-bash: /etc/init.d/famd: No such file or directory

[falko]

What's the output of ls -l /etc/init.d/?

[dayjahone]

# ls -l /etc/init.d/
total 660
drwxr-xr-x 11 root root 3832 Jan 3 2007 .
drwxr-xr-x 76 root root 7496 Jun 28 08:04 ..
-rw-r--r-- 1 root root 1317 Jul 30 2007 .depend.boot
-rw-r--r-- 1 root root 3025 Jul 30 2007 .depend.start
-rw-r--r-- 1 root root 3143 Jul 30 2007 .depend.stop
-rw-r--r-- 1 root root 482 Aug 25 2004 Makefile
-rw-r--r-- 1 root root 6851 Oct 4 2004 README
-rwxr-xr-x 1 root root 1640 Jun 30 2005 SuSEfirewall2_final
-rwxr-xr-x 1 root root 1628 Jun 30 2005 SuSEfirewall2_init
-rwxr-xr-x 1 root root 1857 Jun 30 2005 SuSEfirewall2_setup
-rwxr--r-- 1 root root 4259 Nov 25 2004 acpid
-rwxr-xr-x 1 root root 6065 Oct 1 2004 alsasound
-rwxr--r-- 1 root root 8687 Jul 22 2005 apache2
-rwxr-xr-x 1 root root 3689 Oct 2 2004 atd
-rwxr--r-- 1 root root 8938 Oct 2 2004 autofs
-rwxr-xr-x 1 root root 2954 Jun 11 2004 autoyast
-rwx------ 1 root root 3176 Jan 3 2007 bastille-firewall
-rwx------ 1 root root 3176 Sep 8 2006 bastille-firewall.backup_01_03_2007__12_25_53
-rwx------ 1 root root 3176 Aug 17 2005 bastille-firewall.backup_08_17_2005__16_06_38
-rwx------ 1 root root 3176 Aug 17 2005 bastille-firewall.backup_08_17_2005__16_29_11
-rwx------ 1 root root 3176 Aug 17 2005 bastille-firewall.backup_08_17_2005__16_59_04
-rwx------ 1 root root 3176 Aug 17 2005 bastille-firewall.backup_08_18_2005__12_59_16
-rwx------ 1 root root 3176 Dec 28 2005 bastille-firewall.backup_09_08_2006__09_48_25
-rwx------ 1 root root 3176 Aug 18 2005 bastille-firewall.backup_12_28_2005__10_24_36
-rwxr-xr-x 1 root root 5347 Oct 4 2004 bluetooth
-rwxr-xr-x 1 root root 9433 Sep 23 2004 boot
-rwxr-xr-x 1 root root 2480 Sep 8 2004 boot.clock
-rwxr-xr-x 1 root root 2656 Oct 4 2004 boot.coldplug
-rwxr-xr-x 1 root root 5558 Oct 1 2004 boot.crypto
drwxr-xr-x 2 root root 1520 Aug 16 2005 boot.d
-rwxr--r-- 1 root root 861 Oct 1 2004 boot.device-mapper
-rwxr--r-- 1 root root 764 Oct 4 2004 boot.evms
-rwxr-xr-x 1 root root 2577 Oct 4 2004 boot.hotplug
-rwxr-xr-x 1 root root 2641 Sep 20 2004 boot.idedma
-rwxr-xr-x 1 root root 3346 Sep 8 2004 boot.ipconfig
-rwxr--r-- 1 root root 758 Oct 1 2004 boot.isapnp
-rwxr-xr-x 1 root root 1507 Oct 1 2004 boot.klog
-rwxr-xr-x 1 root root 1779 Sep 23 2004 boot.ldconfig
-rwxr-xr-x 1 root root 873 Sep 8 2004 boot.loadmodules
-rwxr--r-- 1 root root 395 Aug 16 2005 boot.local
-rwxr-xr-x 1 root root 5941 Dec 8 2004 boot.localfs
-rwxr-xr-x 1 root root 3689 Jan 12 2005 boot.localnet
-rwxr--r-- 1 root root 1838 Oct 1 2004 boot.md
-rwxr-xr-x 1 root root 1312 Sep 20 2004 boot.proc
-rwxr-xr-x 1 root root 3949 Oct 1 2004 boot.quota
-rwxr-xr-x 1 root root 954 Oct 1 2004 boot.restore_permissions
-rwxr-xr-x 1 root root 4661 Apr 15 2004 boot.rootfsck
-rwxr-xr-x 1 root root 1973 Sep 20 2004 boot.sched
-rwxr-xr-x 1 root root 1470 Oct 4 2004 boot.scpm
-rwxr-xr-x 1 root root 1267 Oct 4 2004 boot.scsidev
-rwxr-xr-x 1 root root 1247 Mar 4 2004 boot.shm
-rwxr-xr-x 1 root root 2000 Sep 23 2004 boot.swap
-rwxr-xr-x 1 root root 1047 Oct 1 2004 boot.sysctl
-rwxr-xr-x 1 root root 1998 Aug 31 2004 boot.udev
-rwxr-xr-x 1 root root 2307 Dec 7 2004 courier-authdaemon
-rwxr-xr-x 1 root root 2288 Dec 7 2004 courier-imap
-rwxr-xr-x 1 root root 2677 Dec 7 2004 courier-imap-ssl
-rwxr-xr-x 1 root root 2234 Dec 7 2004 courier-pop3
-rwxr-xr-x 1 root root 2657 Dec 7 2004 courier-pop3-ssl
-rwxr--r-- 1 root root 3914 Oct 1 2004 cron
-rwxr-xr-x 1 root root 4609 Jan 12 2006 cups
-rwxr-xr-x 1 root root 6630 Dec 7 2004 esound
-rwxr--r-- 1 root root 1767 Dec 6 2005 fam
-rwxr-xr-x 1 root root 5408 Oct 1 2004 fbset
-rwxr-xr-x 1 root root 3874 Oct 1 2004 gpm
-rwxr-xr-x 1 root root 3551 Oct 4 2004 halt
-rwxr--r-- 1 root root 360 Aug 16 2005 halt.local
-rwxr-xr-x 1 root root 2858 Dec 1 2004 hwscan
-rwxr-xr-x 1 root root 5521 May 3 2004 isdn
-rwx------ 1 root root 3731 Jan 3 2007 ispconfig_server
-rwxr-xr-x 1 root root 2865 Oct 1 2004 joystick
-rwxr-xr-x 1 root root 10468 Oct 1 2004 kbd
-rwxr--r-- 1 root root 1990 Oct 5 2004 ksysguardd
-rwxr-xr-x 1 root root 6768 Oct 4 2004 lirc
-rwxr-xr-x 1 root root 3865 Oct 1 2004 mdadmd
-rwxr-xr-x 1 root root 799 Oct 1 2004 microcode
-rwxr-xr-x 1 root root 6152 Mar 22 2005 mysql
-rwxr-xr-- 1 root root 9003 Sep 13 2006 named
-rwxr-xr-x 1 root root 17733 May 4 2005 network
-rwxr-xr-x 1 root root 2450 Sep 8 2004 nfs
-rwx------ 1 root root 1101 Oct 1 2004 nfsboot
-rwxr--r-- 1 root root 4383 Oct 1 2004 nfsserver
-rwxr-xr-- 1 root root 2338 Nov 12 2004 nmb
-rwxr--r-- 1 root root 3650 Oct 1 2004 nscd
-r-xr-xr-x 1 root root 1898 Oct 4 2004 openct
-r-xr-xr-x 1 root root 1368 Oct 4 2004 pcscd
-rwxr--r-- 1 root root 3607 Oct 1 2004 portmap
-rwxr-xr-x 1 root root 5238 Jul 22 2005 postfix
-rwxr-xr-x 1 root root 2390 Sep 1 2003 powerfail
-rwxr--r-- 1 root root 9484 Dec 9 2004 powersaved
-rwxr-xr-x 1 root root 2780 Aug 16 2005 proftpd
-rwxr-xr-x 1 root root 4942 Oct 27 2004 ptal
-rwxr-xr-x 1 root root 3326 Oct 1 2004 quotad
-rwxr-xr-x 1 root root 1730 Sep 1 2003 random
-rwxr--r-- 1 root root 1282 Oct 1 2004 raw
-rwxr-xr-x 1 root root 13007 Oct 4 2004 rc
drwxr-xr-x 2 root root 72 Aug 16 2005 rc0.d
drwxr-xr-x 2 root root 248 Aug 16 2005 rc1.d
drwxr-xr-x 2 root root 968 Jan 3 2007 rc2.d
drwxr-xr-x 2 root root 1960 Jan 3 2007 rc3.d
drwxr-xr-x 2 root root 48 Aug 16 2005 rc4.d
drwxr-xr-x 2 root root 2008 Jan 3 2007 rc5.d
drwxr-xr-x 2 root root 80 Aug 16 2005 rc6.d
drwxr-xr-x 2 root root 168 Aug 16 2005 rcS.d
lrwxrwxrwx 1 root root 4 Aug 16 2005 reboot -> halt
-rwxr-xr-x 1 root root 3495 Oct 20 2004 resmgr
-rwxr-xr-x 1 root root 3697 May 18 2006 rpasswdd
-rwxr-xr-x 1 root root 2486 Oct 1 2004 rpmconfigcheck
-rwxr-xr-x 1 root root 3756 Feb 18 2005 rsyncd
-rwxr-xr-x 1 root root 5333 Oct 4 2004 sane
-rwxr-xr-x 1 root root 4003 Dec 7 2004 saslauthd
-rwxr-xr-x 1 root root 9575 Oct 1 2004 setserial
-rwxr-xr-x 1 root root 1180 Sep 1 2003 single
-rwxr-xr-x 1 root root 10459 Sep 20 2004 skeleton
-rwxr-xr-x 1 root root 1411 Feb 25 2005 slpd
-rwxr-xr-- 1 root root 2317 Nov 12 2004 smb
-rwxr-xr-- 1 root root 5163 Nov 12 2004 smbfs
-rwxr-xr-x 1 root root 3722 Oct 1 2004 smpppd
-rwxr-xr-x 1 root root 3605 Oct 14 2005 snmpd
-rwxr-xr-x 1 root root 3057 Oct 1 2004 splash
-rwxr-xr-x 1 root root 490 Oct 1 2004 splash_early
-rwxr-xr-x 1 root root 3679 Mar 18 2003 sshd
-rwxr-xr-- 1 root root 2757 Oct 1 2004 syslog
-rwxr-xr-x 1 root root 6922 Dec 17 2004 tomcat5
-rwxr-xr-x 1 root root 3557 Jan 18 2005 xdm
-rwxr-xr-x 1 root root 1838 Oct 4 2004 xfs
-rwxr-xr-x 1 root root 4002 Oct 1 2004 xinetd
-rwxr-xr-x 1 root root 5011 Jan 26 2005 xntpd
-rwxr-xr-x 1 root root 4947 Oct 1 2004 ypbind

[falko]

Run /etc/init.d/fam restart to restart famd.