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View Full Version : Unable to create an e-mail account in ISPConfig


onastvar
16th June 2008, 20:39
I am unable to create an e-mail account in ISPConfig. After I click save and I did fill out all the fields including the name I get the following error message:

The following error occurred:

Field: Real Name
Only the following signs are allowed: a-z A-Z 0-9 - _ .

CentOS 5.1 with ISPConfig Ver: 2.2.23

till
16th June 2008, 20:49
As the error message states, you have a not allowed character in the name field.

onastvar
16th June 2008, 21:14
I entered the following when i was creating new account

Real Name: jamie
Email Address: jamie@mydomain.com
Username: web5_jamie
PasswordL jamie

I think, I used allowed characters.

Also when I am on the ISP user screen where I create an new account I get same error message if I click on tabs Advanced Settings & Spamfilter & Antivirus

The following error occurred:

Field: Real Name
Only the following signs are allowed: a-z A-Z 0-9 - _ .

onastvar
23rd June 2008, 21:01
I was able to resolve issue

Field: Real Name
Only the following signs are allowed: a-z A-Z 0-9 - _ .

by reinstalling ISPConfig 2.2.23

Thanks to ALL who responded to this thread!