Unable to access email with Thunderbird...

[twgray]

I have installed Ubuntu Hardy Server with ISPConfig using the Perfect server guide. I have everything working perfectly except that I cannot access pop3 with any mail client, including Thunderbird. I have scoured the forum and tried all suggestions with no success. If I don't check the box for Server Settings->Security Settings->Use secure authentication I get:

Sending of password did not succeed. Mail server mail.domainname.com responded: Login failed.

And my syslog says: pop3d: LOGIN FAILED user=myname

If I do check the box for Use secure authentication I get:

Mail server does not support secure authentication.

saslauthd and /etc/init.d/courier-pop are both running.

Help!!!!

[till]

Is the username myname listed in /etc/passwd ?

[twgray]

I just added the user to /etc/passwd and now I get the following:

Sending of password did not succeed. Mail server pop.formativesolutionsllc.com responded: Temporary problem, please try again. later.

I'm not sure if that is forward or backward progress. :)

[till]

I asked you if it was there, you should not add it. Please remove the user that you added.

Then add the user in ispconfig on the user & email atb of the website.

[twgray]

I already have the user added to ispconfig...as I said earlier, everything else, including webmail, is working. The problem appears to be with authentication. When enabled in thunderbird, the server replies that the server does not require authentication.

[till]

If webmail is working, then the smtp authentication and pop3 / imap is working too. Webmail is a normal mail client. I guess you eneterd the username wrong in your mail client.

The username for the mail client has the format web[ID]_user and is not the email address!