Cannot log in via squirrelmail

[flipb18b]

I have installed both the SquirrelMail and RoundCube webmail modules from the ISPConfig website. I am having an issue where I can not log into either from any mail enabled user on the server. Any help would be greatly appreciated Thanks, Flip

[till]

Please have a look into your mail log and post the errors that you find there.

[flipb18b]

Mar 13 11:53:34 sls-gb19p2 imapd: Connection, ip=[::ffff:127.0.0.1]
Mar 13 11:53:34 sls-gb19p2 imapd: LOGOUT, ip=[::ffff:127.0.0.1], rcvd=30, sent=470
Mar 13 11:53:41 sls-gb19p2 imapd: Connection, ip=[::ffff:127.0.0.1]
Mar 13 11:53:41 sls-gb19p2 imapd: LOGIN FAILED, user=web1_test, ip=[::ffff:127.0.0.1]
Mar 13 11:53:46 sls-gb19p2 imapd: LOGOUT, ip=[::ffff:127.0.0.1], rcvd=49, sent=332
Mar 13 11:55:32 sls-gb19p2 imapd: Connection, ip=[::ffff:127.0.0.1]
Mar 13 11:55:32 sls-gb19p2 imapd: LOGOUT, ip=[::ffff:127.0.0.1], rcvd=30, sent=470
Mar 13 11:55:41 sls-gb19p2 imapd: Connection, ip=[::ffff:127.0.0.1]
Mar 13 11:55:41 sls-gb19p2 imapd: LOGIN FAILED, user=flip@willthatdo.com, ip=[::ffff:127.0.0.1]
Mar 13 11:55:46 sls-gb19p2 imapd: LOGOUT, ip=[::ffff:127.0.0.1], rcvd=59, sent=332

[falko]

Mar 13 11:55:41 sls-gb19p2 imapd: Connection, ip=[::ffff:127.0.0.1]
Mar 13 11:55:41 sls-gb19p2 imapd: LOGIN FAILED, user=flip@willthatdo.com, ip=[::ffff:127.0.0.1]
Mar 13 11:55:46 sls-gb19p2 imapd: LOGOUT, ip=[::ffff:127.0.0.1], rcvd=59, sent=332This is the wrong username. Must be something like web1_test, like here:
Mar 13 11:53:41 sls-gb19p2 imapd: Connection, ip=[::ffff:127.0.0.1]
Mar 13 11:53:41 sls-gb19p2 imapd: LOGIN FAILED, user=web1_test, ip=[::ffff:127.0.0.1]

Did you send an email first to the user before you tried to fetch mails? Because if it's a new user, the necessary directories are created automatically when the first email arrives.
Which distribution are you using? What's the output of netstat -tap?

[flipb18b]

I have sent mail to the addresses and I receive it no problem in /var/spool/mail
The out put I get from netsat is
Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 localhost:60000 *:* LISTEN 4226/postgrey.pid -
tcp 0 0 localhost:mysql *:* LISTEN 5375/mysqld
tcp 0 0 *:www *:* LISTEN 15937/apache2
tcp 0 0 *:81 *:* LISTEN 5873/ispconfig_http
tcp 0 0 sls-gb19p2.dca2.:domain *:* LISTEN 750/named
tcp 0 0 localhost:domain *:* LISTEN 750/named
tcp 0 0 *:smtp *:* LISTEN 13651/master
tcp 0 0 localhost:953 *:* LISTEN 750/named
tcp 0 0 *:https *:* LISTEN 15937/apache2
tcp 0 0 sls-gb19p2.dca2.s:41133 205.188.7.181:aol ESTABLISHED30881/pork
tcp 0 0 sls-gb19p2.dca2.s:51171 205.188.7.182:aol ESTABLISHED28744/pork
tcp6 0 0 *:imaps *:* LISTEN 4617/couriertcpd
tcp6 0 0 *:pop3s *:* LISTEN 16479/couriertcpd
tcp6 0 0 *:pop3 *:* LISTEN 16420/couriertcpd
tcp6 0 0 *:imap2 *:* LISTEN 4591/couriertcpd
tcp6 0 0 *:ftp *:* LISTEN 16850/proftpd: (acc
tcp6 0 0 *:ssh *:* LISTEN 4082/sshd
tcp6 0 0 *:smtp *:* LISTEN 13651/master
tcp6 0 0 ip6-localhost:953 *:* LISTEN 750/named
getnameinfo failed
tcp6 0 2388 sls-gb19p2.dca2.sup:ssh [UNKNOWN]:19122 ESTABLISHED31257/sshd: flip [p
tcp6 0 0 localhost:imap2 localhost:60987 TIME_WAIT -

[flipb18b]

anyone? :)

[falko]

You're using Courier which means you must use Maildir, not mbox. Please enable Maildir under Management > Server > Settings > Email and also do this: postconf -e 'home_mailbox = Maildir/'
postconf -e 'mailbox_command ='
/etc/init.d/postfix restart

[flipb18b]

I don't know what's going on but I still cannot log in. Any other opinions? Thanks

[falko]

Send an email to that account, then try again. If that doesn't help - are there any errors in the mail log?

[flipb18b]

Still have had no luck. I have emailed the account. when I attempt to log in I still get the Invalid user name error from sq mail. The errors in my mail log are as fallows

Mar 19 11:59:22 sls-gb19p2 postfix/anvil[20307]: statistics: max connection rate 1/60s for (smtp:77.101.99.75) at Mar 19 11:56:01
Mar 19 11:59:22 sls-gb19p2 postfix/anvil[20307]: statistics: max connection count 1 for (smtp:77.101.99.75) at Mar 19 11:56:01
Mar 19 11:59:22 sls-gb19p2 postfix/anvil[20307]: statistics: max cache size 1 at Mar 19 11:56:01
Mar 19 12:02:16 sls-gb19p2 imapd: Connection, ip=[::ffff:127.0.0.1]
Mar 19 12:02:16 sls-gb19p2 imapd: LOGOUT, ip=[::ffff:127.0.0.1], rcvd=30, sent=470
Mar 19 12:02:26 sls-gb19p2 imapd: Connection, ip=[::ffff:127.0.0.1]
Mar 19 12:02:26 sls-gb19p2 imapd: LOGIN FAILED, user=web1_test, ip=[::ffff:127.0.0.1]
Mar 19 12:02:31 sls-gb19p2 imapd: LOGOUT, ip=[::ffff:127.0.0.1], rcvd=49, sent=332

[falko]

Does the MX record for the domain you're sending to point to your server? You can check it like this:
dig mx yourdomain.com

[flipb18b]

So I dug the mx record

; <<>> DiG 9.4.1-P1 <<>> mx www.willthatdo.com
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 19029
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;www.willthatdo.com. IN MX

;; AUTHORITY SECTION:
willthatdo.com. 2904 IN SOA ns8.zoneedit.com. soacontact.zoneedit.com. 1173725254 14400 7200 950400 7200

;; Query time: 0 msec
;; SERVER: 66.36.226.50#53(66.36.226.50)
;; WHEN: Thu Mar 20 11:15:15 2008
;; MSG SIZE rcvd: 96



Does this look right?

[falko]

No. There's no MX record, so you should create one.

[flipb18b]

ok does this look right?
; <<>> DiG 9.4.1-P1 <<>> mx willthatdo.com
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 458
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; QUESTION SECTION:
;willthatdo.com. IN MX

;; ANSWER SECTION:
willthatdo.com. 7200 IN MX 0 mail.willthatdo.com.

;; ADDITIONAL SECTION:
mail.willthatdo.com. 7200 IN A 209.160.65.144

Still cannot log in thanks, Flip

[falko]

Yes, looks ok.

Can you send an email to that account and at the same time have a look at your mail log? What do you see there?

[flipb18b]

so now when I look into my mail logs I'm getting this
Mar 24 17:59:42 willthatdo postfix/cleanup[14632]: 5F9E2A381E0: message-id=<20080324215942.5F9E2A381E0@willthatdo.com>
Mar 24 17:59:42 willthatdo postfix/bounce[14601]: 4BF87A381D7: sender non-delivery notification: 5AE3DA381D8
Mar 24 17:59:42 willthatdo postfix/cleanup[14471]: 5AE4AA381DD: message-id=<20080324215942.5AE4AA381DD@willthatdo.com>
Mar 24 17:59:42 willthatdo postfix/local[14545]: 50DECA381C8: to=<web1_flipb18b@willthatdo.com>, relay=local, delay=0.06, delays=0.02/0/0/0.04, dsn=2.0.0, status=sent (delivered to command: /usr/bin/procmail -f-)
Mar 24 17:59:42 willthatdo postfix/qmgr[4763]: 5F9E2A381E0: from=<>, size=2284, nrcpt=1 (queue active)
Mar 24 17:59:42 willthatdo postfix/qmgr[4763]: 4BF87A381D7: removed
Mar 24 17:59:42 willthatdo postfix/qmgr[4763]: 50DECA381C8: removed
Mar 24 17:59:42 willthatdo postfix/qmgr[4763]: 5AE4AA381DD: from=<web1_flipb18b@willthatdo.com>, size=382, nrcpt=1 (queue active)
Mar 24 17:59:42 willthatdo postfix/bounce[14502]: 55C55A38181: sender non-delivery notification: 5F9E2A381E0
Mar 24 17:59:42 willthatdo postfix/qmgr[4763]: 55C55A38181: removed
Mar 24 17:59:42 willthatdo postfix/qmgr[4763]: 5AE3DA381D8: from=<>, size=2284, nrcpt=1 (queue active)
Mar 24 17:59:42 willthatdo postfix/smtp[11385]: 5AE4AA381DD: to=<admispconfig@localhost.localdomain>, relay=none, delay=0.06, delays=0.05/0/0.01/0, dsn=5.4.4, status=bounced (Host or domain name

[falko]

Mar 24 17:59:42 willthatdo postfix/qmgr[4763]: 5AE4AA381DD: from=<web1_flipb18b@willthatdo.com>, size=382, nrcpt=1 (queue active)
Mar 24 17:59:42 willthatdo postfix/bounce[14502]: 55C55A38181: sender non-delivery notification: 5F9E2A381E0
Did you take a look at the non-delivery notification? It should tell you where the problem is.

[flipb18b]

I'm not sure where I should be looking for this bounced email message. I never received a non delivery email back. Is there some place else I should be looking?

[flipb18b]

I'm not sure where I should be looking for this bounced email message. I never received a non delivery email back. Is there some place else I should be looking?
OK so I figured out that procmail wasn't relaying back. I fixed that now here's the error I've been getting
This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

flipb18b@willthatdo.com

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 13): 554 5.7.1 <flipb18b@willthatdo.com>: Relay access denied

----- Original message -----

Received: by 10.141.171.6 with SMTP id y6mr3795267rvo.85.1206480683396;
Tue, 25 Mar 2008 14:31:23 -0700 (PDT)
Received: by 10.140.185.10 with HTTP; Tue, 25 Mar 2008 14:31:23 -0700 (PDT)
Message-ID: <b436f3d70803251431g5ed5d686t7bf8fb0d8ada13b7@mail. gmail.com>
Date: Tue, 25 Mar 2008 17:31:23 -0400
From: Steven <flipb18b@gmail.com>
To: flipb18b@willthatdo.com
Subject: Hello
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_16963_33365128.1206480683400"

Also the mail log reads
Mar 25 18:44:19 willthatdo postfix/smtpd[17543]: NOQUEUE: reject: RCPT from rv-out-0910.google.com[209.85.198.190]: 554 5.7.1 <flip@willthatdo.com>: Relay access denied; from=<lindanuhn@gmail.com> to=<flip@willthatdo.com> proto=ESMTP helo=<rv-out-0910.google.com>
Mar 25 18:44:19 willthatdo postfix/smtpd[17543]: disconnect from rv-out-0910.google.com[209.85.198.190]
Mar 25 18:47:39 willthatdo postfix/anvil[17620]: statistics: max connection rate 1/60s for (smtp:209.85.198.190) at Mar 25 18:44:18

[till]

You are trying to relay a email to flip@willthatdo.com trough google, this will not work. Either you configure postfix to deliver emails directly or in case google allows realying for authenticated users, configure postfix to authenticate before the message is relayed.