Can not access website after uploading

[brianetilley]

Hi,

Using Dreamweaver to upload a site, my 'web' folder shows the files, but when I try to access the site I get a window asking for username and password for "Members Only". My Dreamweaver FTP info do not work, nor my client, reseller, or admin info. What am I missing?? thanks...

Brian

[till]

Did you upload the files with an administrator user?
Did you upload the files to the /web directory?
Have you used the functions in webFTP to password protect directories in this website?

[brianetilley]

The user is admin. The files are in /web... but the index page in /web/user/username/web is what comes up in a browser. I am connecting via Dreamweaver to Host directory:/web/ with the username and password with no problem, but I can not access /web/user/username/web/. I have not password protected any of the folders in that path.

Brian

[brianetilley]

I have uploaded a number of sites and they are now going to the correct folder /web/ The only sites that I can get to load in a browser are .htm & .html sites. My PHP sites do not load. I remember setting the apache2.conf to recognize PHP file extension.

Brian

[till]

Do not set enable the .php extension in apache2.conf! This is all set by ISPCOnfig. Remove your manual changes from apache2.conf and chech the "php" checkbox in the settings for the website to enable php.

[brianetilley]

I was referring to the initial setup of Debian 3.1 and have not made any changes to the apache2.conf file. The ispconfig manual does not mention the 'PHP Safe Mode' option. Should this also be checked when using PHP? I do have the 'PHP Scripts:' checked but the pages do not load. The site is in the /web/ directory. What is the purpose of the /web/user/username/web/ directory? Also, what are the check boxes next to all directories and files for?

Brian

[falko]

I was referring to the initial setup of Debian 3.1 and have not made any changes to the apache2.conf file. The ispconfig manual does not mention the 'PHP Safe Mode' option. Should this also be checked when using PHP?
Not necessarily if you just want PHP to work. It's optional.

I do have the 'PHP Scripts:' checked but the pages do not load.
And your PHP file is in /var/www/web<id>/web or something like this?

What is the purpose of the /web/user/username/web/ directory?
Have a look at chapter 2.2.9 on http://www.ispconfig.org/downloads/manual_en/manual_kunde_en_src.htm#4_2_2.

Also, what are the check boxes next to all directories and files for?
What files and directories?

[brianetilley]

I was referring to the 'Web-FTP' tab and the directories and files that are listed in 'Folder'. I have not come across anything in the documentation that describes their purpose.. Should I use /var/www/web for the host directory using Dreanweaver with PHP sites...with the same Username and Password? Do sites using plain .htm or .html use the /web/ directory instead? Thanks for the info...

Brian

[brianetilley]

I installed PHPMyAdmin 2.6.4-pl3 using "Management"-> "Update Manager". It wants a Username and Password, even though I haven't set one. Is there a default Login?

I see where I should have selected 'expert' mode during installation to enable CGI and PHP using suExec. Is there a way I can edit this so I can use /var/www/ as the default home directory for websites?

Brian

[falko]

I installed PHPMyAdmin 2.6.4-pl3 using "Management"-> "Update Manager". It wants a Username and Password, even though I haven't set one. Is there a default Login?
You have to use a MySQL user and his password here, because you're trying to login to MySQL. For example, you can use the same MySQL user (usually root) and password you used when you installed ISPConfig.

I see where I should have selected 'expert' mode during installation to enable CGI and PHP using suExec. Is there a way I can edit this so I can use /var/www/ as the default home directory for websites?

This is going to be difficult if you have already set up some web sites...

Should I use /var/www/web for the host directory using Dreanweaver with PHP sites...with the same Username and Password? Do sites using plain .htm or .html use the /web/ directory instead? Thanks for the info...
You have to upload all files to /var/www/web1/web, /var/www/web2/web, etc. If you chose another document root than /var/www during ISPConfig installation, e.g. /home/www, then it would be /home/www/web1/web, /home/www/web2/web, ...

[brianetilley]

Using Dreamweaver to upload files gives me an FTP error whenever I try to use any Host Directory other than /web/...no matter which site I am working with. If I create these directories manually on the server what permissions should I assign them? Do I need to change the apache2.conf to show these new directories? Would it be better to just reinstall ISPConfig and make the correct changes there?

Brian

[falko]

Why do you want to access other directories than web (and its subdirectories)? Because that's the directory where you should upload your files to.

[brianetilley]

Sorry for the confusion...the only directory that I can access using Dreamweaver is /web/. Every other combination gives me an FTP error;

'cannot open remote folder /var/www/ (or any other combination). Access Denied. The file may not exist, or there could be a permission problem'.

I need to have PHP/CGI for my sites, and I need to be able to access them from Dreamweaver. I can upload the files for all the sites, and they go into their own directories in /home/www/ (web9 - web17), but they will not load in a browser other than the one that uses the .htm extension. I'm sure I am missing something really simple, but I keep going around in circles.

Brian

[falko]

So you mean you're able to upload to /home/www/web9/web, for example? Please post the output of ls -la /home/www/web9/web

Also, what's in your Vhosts_ispconfig.conf?

[brianetilley]

brian@www:~$ ls -la /home/www/web9/web
total 348
drwxrwxr-x 12 web9_brian web9 4096 2006-01-09 21:52 .
drwxr-xr-x 9 web9_brian web9 4096 2006-01-10 08:01 ..
-rw-r--r-- 1 web9_brian web9 16486 2006-01-09 21:50 about.php
-rw-r--r-- 1 web9_brian web9 9870 2006-01-09 21:50 affiliate.php
-rw-r--r-- 1 web9_brian web9 9874 2006-01-09 21:50 cart.php
-rw-r--r-- 1 web9_brian web9 10564 2006-01-09 21:50 categories.php
-rw-r--r-- 1 web9_brian web9 807 2006-01-09 21:50 clearpixel.gif
-rw-r--r-- 1 web9_brian web9 101214 2006-01-09 21:50 createdb.php
-rw-r--r-- 1 web9_brian web9 1266 2006-01-09 21:50 dwtemplatereadme.txt
-rw-r--r-- 1 web9_brian web9 5118 2006-01-09 21:50 emailfriend.php
drwxrwxr-x 2 web9_brian web9 4096 2006-01-08 19:33 error
drwxr-xr-x 4 web9_brian web9 4096 2006-01-09 21:51 images
-rw-rw-r-- 1 web9_brian web9 1225 2006-01-10 08:01 index.html
-rw-r--r-- 1 web9_brian web9 15565 2006-01-09 21:51 index.php
-rw-r--r-- 1 web9_brian web9 1622 2006-01-09 21:51 instructions.txt
drwxr-xr-x 2 web9_brian web9 4096 2006-01-09 21:51 Library
-rw-r--r-- 1 web9_brian web9 7691 2006-01-09 21:51 menu_changes.txt
drwxr-xr-x 3 web9_brian web9 4096 2006-01-09 21:51 OlderStuff
-rw-r--r-- 1 web9_brian web9 18515 2006-01-09 21:52 popouttext.js
-rw-r--r-- 1 web9_brian web9 10576 2006-01-09 21:52 proddetail.php
drwxr-xr-x 2 web9_brian web9 4096 2006-01-09 21:52 prodimages
-rw-r--r-- 1 web9_brian web9 10574 2006-01-09 21:52 products.php
-rw-r--r-- 1 web9_brian web9 719 2006-01-09 21:52 README.txt
drwxr-xr-x 2 web9_brian web9 4096 2006-01-09 21:52 Reseller_Affiliate
-rw-r--r-- 1 web9_brian web9 10571 2006-01-09 21:52 search.php
drwxr-xr-x 2 web9_brian web9 4096 2006-01-09 21:52 SiteExamples
-rw-r--r-- 1 web9_brian web9 10560 2006-01-09 21:52 sorry.php
-rw-r--r-- 1 web9_brian web9 3208 2006-01-09 21:52 srdlicense.txt
drwxr-xr-x 2 web9_brian web9 4096 2006-01-09 04:00 stats
-rw-r--r-- 1 web9_brian web9 1586 2006-01-09 21:52 style.css
drwxr-xr-x 2 web9_brian web9 4096 2006-01-09 21:52 Templates
-rw-r--r-- 1 web9_brian web9 10586 2006-01-09 21:52 thanks.php
drwxr-xr-x 4 web9_brian web9 4096 2006-01-09 21:54 vsadmin
brian@www:~$


From Vhosts_ispconfig.conf;

###################################
#
# ISPConfig vHost Configuration File
# Version 1.0
#
###################################
#
NameVirtualHost 68.149.224.197:80
<VirtualHost 68.149.224.197:80>
ServerName localhost
ServerAdmin root@localhost
DocumentRoot /var/www/sharedip
</VirtualHost>
#
#
######################################
# Vhost: www.ultragrowth.ca:80
######################################
#
#
<VirtualHost 68.149.224.197:80>
SuexecUserGroup web15_growing web15
ServerName www.ultragrowth.ca:80
/etc/apache2/vhosts/Vhosts_ispconfig.conf: unmodified, readonly: line 1


Brian

[brianetilley]

I did not get all of the Vhosts_ispconfig.conf in the last post. Here is the complete file.....This file is too large to post, so I will cut it into two parts.

PART 1
###################################
#
# ISPConfig vHost Configuration File
# Version 1.0
#
###################################
#
NameVirtualHost 68.149.224.197:80
<VirtualHost 68.149.224.197:80>
ServerName localhost
ServerAdmin root@localhost
DocumentRoot /var/www/sharedip
</VirtualHost>
#
#
######################################
# Vhost: www.ultragrowth.ca:80
######################################
#
#
<VirtualHost 68.149.224.197:80>
SuexecUserGroup web15_growing web15
ServerName www.ultragrowth.ca:80
ServerAdmin webmaster@ultragrowth.ca
DocumentRoot /home/www/web15/web
ServerAlias ultragrowth.ca
DirectoryIndex index.html index.htm index.php index.php5 index.php4 index.php3 i
ndex.shtml index.cgi index.pl index.jsp Default.htm default.htm
ScriptAlias /cgi-bin/ /home/www/web15/cgi-bin/
AddHandler cgi-script .cgi
AddHandler cgi-script .pl
ErrorLog /home/www/web15/log/error.log
AddType application/x-httpd-php .php .php3 .php4 .php5
<Files *.php>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
<Files *.php3>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
<Files *.php4>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
<Files *.php5>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
php_admin_flag safe_mode Off
AddType text/html .shtml
AddOutputFilter INCLUDES .shtml
Alias /error/ "/home/www/web15/web/error/"
ErrorDocument 400 /error/invalidSyntax.html
ErrorDocument 401 /error/authorizationRequired.html
ErrorDocument 403 /error/forbidden.html
ErrorDocument 404 /error/fileNotFound.html
ErrorDocument 405 /error/methodNotAllowed.html
ErrorDocument 500 /error/internalServerError.html
ErrorDocument 503 /error/overloaded.html
AliasMatch ^/~([^/]+)(/(.*))? /home/www/web15/user/$1/web/$3
AliasMatch ^/users/([^/]+)(/(.*))? /home/www/web15/user/$1/web/$3
</VirtualHost>
#
#
#
######################################
# Vhost: www.ultragrowth.biz:80
######################################
#
#
<VirtualHost 68.149.224.197:80>
SuexecUserGroup web14_growing web14
ServerName www.ultragrowth.biz:80
ServerAdmin webmaster@ultragrowth.biz
DocumentRoot /home/www/web14/web
ServerAlias ultragrowth.biz
DirectoryIndex index.html index.htm index.php index.php5 index.php4 index.php3 i
ndex.shtml index.cgi index.pl index.jsp Default.htm default.htm
ScriptAlias /cgi-bin/ /home/www/web14/cgi-bin/
AddHandler cgi-script .cgi
AddHandler cgi-script .pl
ErrorLog /home/www/web14/log/error.log
AddType application/x-httpd-php .php .php3 .php4 .php5
<Files *.php>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
<Files *.php3>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
<Files *.php4>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
<Files *.php5>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
php_admin_flag safe_mode Off
AddType text/html .shtml
AddOutputFilter INCLUDES .shtml
Alias /error/ "/home/www/web14/web/error/"
ErrorDocument 400 /error/invalidSyntax.html
ErrorDocument 401 /error/authorizationRequired.html
ErrorDocument 403 /error/forbidden.html
ErrorDocument 404 /error/fileNotFound.html
ErrorDocument 405 /error/methodNotAllowed.html
ErrorDocument 500 /error/internalServerError.html
ErrorDocument 503 /error/overloaded.html
AliasMatch ^/~([^/]+)(/(.*))? /home/www/web14/user/$1/web/$3
AliasMatch ^/users/([^/]+)(/(.*))? /home/www/web14/user/$1/web/$3
</VirtualHost>
#
#
#
######################################
# Vhost: www.briantilley.com:80
######################################
#
#
<VirtualHost 68.149.224.197:80>
SuexecUserGroup web11_admin web11
ServerName www.briantilley.com:80
ServerAdmin webmaster@briantilley.com
DocumentRoot /home/www/web11/web
ServerAlias briantilley.com
DirectoryIndex index.html index.htm index.php index.php5 index.php4 index.php3 i
ndex.shtml index.cgi index.pl index.jsp Default.htm default.htm
ScriptAlias /cgi-bin/ /home/www/web11/cgi-bin/
AddHandler cgi-script .cgi
AddHandler cgi-script .pl
ErrorLog /home/www/web11/log/error.log
AddType application/x-httpd-php .php .php3 .php4 .php5
<Files *.php>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
<Files *.php3>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
<Files *.php4>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
<Files *.php5>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
php_admin_flag safe_mode Off
AddType text/html .shtml
AddOutputFilter INCLUDES .shtml
Alias /error/ "/home/www/web11/web/error/"
ErrorDocument 400 /error/invalidSyntax.html
ErrorDocument 401 /error/authorizationRequired.html
ErrorDocument 403 /error/forbidden.html
ErrorDocument 404 /error/fileNotFound.html
ErrorDocument 405 /error/methodNotAllowed.html
ErrorDocument 500 /error/internalServerError.html
ErrorDocument 503 /error/overloaded.html
AliasMatch ^/~([^/]+)(/(.*))? /home/www/web11/user/$1/web/$3
AliasMatch ^/users/([^/]+)(/(.*))? /home/www/web11/user/$1/web/$3
</VirtualHost>
#
#
#

[brianetilley]

PART 2

######################################
# Vhost: www.sweatforhealth.com:80
######################################
#
#
<VirtualHost 68.149.224.197:80>
SuexecUserGroup web10_gethealthy web10
ServerName www.sweatforhealth.com:80
ServerAdmin webmaster@sweatforhealth.com
DocumentRoot /home/www/web10/web
ServerAlias sweatforhealth.com
DirectoryIndex index.html index.htm index.php index.php5 index.php4 index.php3 index.shtml index.cgi
index.pl index.jsp Default.htm default.htm
ScriptAlias /cgi-bin/ /home/www/web10/cgi-bin/
AddHandler cgi-script .cgi
AddHandler cgi-script .pl
ErrorLog /home/www/web10/log/error.log
AddType application/x-httpd-php .php .php3 .php4 .php5
<Files *.php>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
<Files *.php3>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
<Files *.php4>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
<Files *.php5>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
php_admin_flag safe_mode On
php_admin_value open_basedir /home/www/web10/
php_admin_value file_uploads 1
php_admin_value upload_tmp_dir /home/www/web10/phptmp/
php_admin_value session.save_path /home/www/web10/phptmp/
AddType text/html .shtml
AddOutputFilter INCLUDES .shtml
Alias /error/ "/home/www/web10/web/error/"
ErrorDocument 400 /error/invalidSyntax.html
ErrorDocument 401 /error/authorizationRequired.html
ErrorDocument 403 /error/forbidden.html
ErrorDocument 404 /error/fileNotFound.html
ErrorDocument 405 /error/methodNotAllowed.html
ErrorDocument 500 /error/internalServerError.html
ErrorDocument 503 /error/overloaded.html
AliasMatch ^/~([^/]+)(/(.*))? /home/www/web10/user/$1/web/$3
AliasMatch ^/users/([^/]+)(/(.*))? /home/www/web10/user/$1/web/$3
</VirtualHost>
#
#
#
######################################
# Vhost: www.earthstationproductions.com:80
######################################
#
#
<VirtualHost 68.149.224.197:80>
SuexecUserGroup web9_brian web9
ServerName www.earthstationproductions.com:80
ServerAdmin webmaster@earthstationproductions.com
DocumentRoot /home/www/web9/web
ServerAlias earthstationproductions.com
DirectoryIndex index.html index.htm index.php index.php5 index.php4 index.php3 index.shtml index.cgi
index.pl index.jsp Default.htm default.htm
ScriptAlias /cgi-bin/ /home/www/web9/cgi-bin/
AddHandler cgi-script .cgi
AddHandler cgi-script .pl
ErrorLog /home/www/web9/log/error.log
AddType application/x-httpd-php .php .php3 .php4 .php5
<Files *.php>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
<Files *.php3>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
<Files *.php4>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
<Files *.php5>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
php_admin_flag safe_mode On
php_admin_value open_basedir /home/www/web9/
php_admin_value file_uploads 1
php_admin_value upload_tmp_dir /home/www/web9/phptmp/
php_admin_value session.save_path /home/www/web9/phptmp/
AddType text/html .shtml
AddOutputFilter INCLUDES .shtml
Alias /error/ "/home/www/web9/web/error/"
ErrorDocument 400 /error/invalidSyntax.html
ErrorDocument 401 /error/authorizationRequired.html
ErrorDocument 403 /error/forbidden.html
ErrorDocument 404 /error/fileNotFound.html
ErrorDocument 405 /error/methodNotAllowed.html
ErrorDocument 500 /error/internalServerError.html
ErrorDocument 503 /error/overloaded.html
AliasMatch ^/~([^/]+)(/(.*))? /home/www/web9/user/$1/web/$3
AliasMatch ^/users/([^/]+)(/(.*))? /home/www/web9/user/$1/web/$3
</VirtualHost>
#
#
#
######################################
# Vhost: www.ultragrowthfoods.info:80
######################################
#
#
<VirtualHost 68.149.224.197:80>
SuexecUserGroup web16_growing web16
ServerName www.ultragrowthfoods.info:80
ServerAdmin webmaster@ultragrowthfoods.info
DocumentRoot /home/www/web16/web
ServerAlias ultragrowthfoods.info
DirectoryIndex index.html index.htm index.php index.php5 index.php4 index.php3 index.shtml index.cgi
index.pl index.jsp Default.htm default.htm
ScriptAlias /cgi-bin/ /home/www/web16/cgi-bin/
AddHandler cgi-script .cgi
AddHandler cgi-script .pl
ErrorLog /home/www/web16/log/error.log
AddType application/x-httpd-php .php .php3 .php4 .php5
<Files *.php>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
<Files *.php3>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
<Files *.php4>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
<Files *.php5>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
php_admin_flag safe_mode Off
AddType text/html .shtml
AddOutputFilter INCLUDES .shtml
Alias /error/ "/home/www/web16/web/error/"
ErrorDocument 400 /error/invalidSyntax.html
ErrorDocument 401 /error/authorizationRequired.html
ErrorDocument 403 /error/forbidden.html
ErrorDocument 404 /error/fileNotFound.html
ErrorDocument 405 /error/methodNotAllowed.html
ErrorDocument 500 /error/internalServerError.html
ErrorDocument 503 /error/overloaded.html
AliasMatch ^/~([^/]+)(/(.*))? /home/www/web16/user/$1/web/$3
AliasMatch ^/users/([^/]+)(/(.*))? /home/www/web16/user/$1/web/$3
</VirtualHost>
#
#
#
######################################
# Vhost: www.ultragrowthfoods.com:80
######################################
#
#
<VirtualHost 68.149.224.197:80>
SuexecUserGroup web17_growing web17
ServerName www.ultragrowthfoods.com:80
ServerAdmin webmaster@ultragrowthfoods.com
DocumentRoot /home/www/web17/web
ServerAlias ultragrowthfoods.com
DirectoryIndex index.html index.htm index.php index.php5 index.php4 index.php3 index.shtml index.cgi
index.pl index.jsp Default.htm default.htm
ScriptAlias /cgi-bin/ /home/www/web17/cgi-bin/
AddHandler cgi-script .cgi
AddHandler cgi-script .pl
ErrorLog /home/www/web17/log/error.log
AddType application/x-httpd-php .php .php3 .php4 .php5
<Files *.php>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
<Files *.php3>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
<Files *.php4>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
<Files *.php5>
SetOutputFilter PHP
SetInputFilter PHP
</Files>
php_admin_flag safe_mode Off
AddType text/html .shtml
AddOutputFilter INCLUDES .shtml
Alias /error/ "/home/www/web17/web/error/"
ErrorDocument 400 /error/invalidSyntax.html
ErrorDocument 401 /error/authorizationRequired.html
ErrorDocument 403 /error/forbidden.html
ErrorDocument 404 /error/fileNotFound.html
ErrorDocument 405 /error/methodNotAllowed.html
ErrorDocument 500 /error/internalServerError.html
ErrorDocument 503 /error/overloaded.html
AliasMatch ^/~([^/]+)(/(.*))? /home/www/web17/user/$1/web/$3
AliasMatch ^/users/([^/]+)(/(.*))? /home/www/web17/user/$1/web/$3
</VirtualHost>
#
#


Brian

[falko]

Hm, looks ok. And what does exactly happen when you try to access for example index.php from /home/www/web9/web in your browser?

[falko]

I've just tried myself. PHP is working when you try to access http://www.earthstationproductions.com/index.php, you only get a MySQL warning because of a wrong MySQL password.

[brianetilley]

All of the sites are accessible using index.php in the URL. So all I have to do is delete the index.html page in all website directories? Thanks...

Brian

[falko]

All of the sites are accessible using index.php in the URL. So all I have to do is delete the index.html page in all website directories?
Yes, that's right. The default index.html is just a placeholder until the real files have been uploaded.

[brianetilley]

Thank you for all your help!