Mail errors unknown address

[terryoleary1981]

Hi

I've not been able to receive any emails to the email i've setup using ispconfig. I can send no problem but there seems to be a problem receiving. When I email the account i get the following error back

5.10 - Unknown address error 550 - relay not permitted.

Seems i may have configured something incorrectly, can anyone help and i'm new to linux.

Thanks

[till]

Please post the error messages from the mail log.

[terryoleary1981]

Sure, where abouts can i find the log?

The error i get is actually

This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

admin@test.co.uk

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 13): 550 relay not permitted

(i've changed the email addy here for privacy)

My log is:


Jan 7 01:32:53 localhost postfix/smtpd[7881]: 640AC50842D: client=localhost[127.0.0.1], sasl_sender=apache@localhost.localdomain
Jan 7 01:32:53 localhost postfix/cleanup[7884]: 640AC50842D: message-id=<b8859be6fb0b6bbd154f472e10c06adc@www.test.co.uk>
Jan 7 01:32:53 localhost postfix/qmgr[6392]: 640AC50842D: from=<apache@localhost.localdomain>, size=1391, nrcpt=1 (queue active)
Jan 7 01:32:53 localhost sendmail[7880]: m071Wr7f007880: to=terry.oleary@gmail.com, ctladdr=apache (48/48), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31011, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (Ok: queued as 640AC50842D)
Jan 7 01:32:53 localhost postfix/smtpd[7881]: disconnect from localhost[127.0.0.1]
Jan 7 01:32:54 localhost postfix/smtp[7885]: 640AC50842D: to=<terry.oleary@gmail.com>, relay=gmail-smtp-in.l.google.com[64.233.183.114]:25, delay=1.5, delays=0.1/0.02/0.21/1.2, dsn=2.0.0, status=sent (250 2.0.0 OK 1199669598 k5si23610837nfd.23)
Jan 7 01:32:54 localhost postfix/qmgr[6392]: 640AC50842D: removed
Jan 7 01:36:14 localhost sendmail[7944]: m071aE3b007944: from=apache, size=1013, class=0, nrcpts=1, msgid=<7765a499ca6ff55874367fe3d95a8544@www.test.co.uk>, relay=apache@localhost
Jan 7 01:36:14 localhost postfix/smtpd[7945]: connect from localhost[127.0.0.1]
Jan 7 01:36:14 localhost postfix/smtpd[7945]: setting up TLS connection from localhost[127.0.0.1]
Jan 7 01:36:14 localhost sendmail[7944]: STARTTLS=client, relay=[127.0.0.1], version=TLSv1/SSLv3, verify=FAIL, cipher=DHE-RSA-AES256-SHA, bits=256/256
Jan 7 01:36:14 localhost postfix/smtpd[7945]: TLS connection established from localhost[127.0.0.1]: TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits)
Jan 7 01:36:14 localhost postfix/smtpd[7945]: DB85D50842D: client=localhost[127.0.0.1], sasl_sender=apache@localhost.localdomain
Jan 7 01:36:14 localhost postfix/cleanup[7948]: DB85D50842D: message-id=<7765a499ca6ff55874367fe3d95a8544@www.test.co.uk>
Jan 7 01:36:14 localhost postfix/qmgr[6392]: DB85D50842D: from=<apache@localhost.localdomain>, size=1393, nrcpt=1 (queue active)
Jan 7 01:36:14 localhost sendmail[7944]: m071aE3b007944: to=terry.oleary@gmail.com, ctladdr=apache (48/48), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31013, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (Ok: queued as DB85D50842D)
Jan 7 01:36:14 localhost postfix/smtpd[7945]: disconnect from localhost[127.0.0.1]
Jan 7 01:36:16 localhost postfix/smtp[7949]: DB85D50842D: to=<terry.oleary@gmail.com>, relay=gmail-smtp-in.l.google.com[64.233.183.114]:25, delay=1.9, delays=0.1/0.02/0.21/1.5, dsn=2.0.0, status=sent (250 2.0.0 OK 1199669800 k7si26790683nfh.0)
Jan 7 01:36:16 localhost postfix/qmgr[6392]: DB85D50842D: removed
Jan 7 01:36:32 localhost sendmail[7953]: m071aWQR007953: from=apache, size=1013, class=0, nrcpts=1, msgid=<c45b14165e98420f7c2d25bc8c7b1fe2@www.test.co.uk>, relay=apache@localhost
Jan 7 01:36:32 localhost postfix/smtpd[7945]: connect from localhost[127.0.0.1]
Jan 7 01:36:32 localhost postfix/smtpd[7945]: setting up TLS connection from localhost[127.0.0.1]
Jan 7 01:36:32 localhost postfix/smtpd[7945]: TLS connection established from localhost[127.0.0.1]: TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits)
Jan 7 01:36:32 localhost sendmail[7953]: STARTTLS=client, relay=[127.0.0.1], version=TLSv1/SSLv3, verify=FAIL, cipher=DHE-RSA-AES256-SHA, bits=256/256
Jan 7 01:36:32 localhost postfix/smtpd[7945]: 453D850842D: client=localhost[127.0.0.1], sasl_sender=apache@localhost.localdomain
Jan 7 01:36:32 localhost postfix/cleanup[7948]: 453D850842D: message-id=<c45b14165e98420f7c2d25bc8c7b1fe2@www.test.co.uk>
Jan 7 01:36:32 localhost postfix/qmgr[6392]: 453D850842D: from=<apache@localhost.localdomain>, size=1393, nrcpt=1 (queue active)
Jan 7 01:36:32 localhost sendmail[7953]: m071aWQR007953: to=terry.oleary@gmail.com, ctladdr=apache (48/48), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31013, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (Ok: queued as 453D850842D)
Jan 7 01:36:32 localhost postfix/smtpd[7945]: disconnect from localhost[127.0.0.1]
Jan 7 01:36:33 localhost postfix/smtp[7949]: 453D850842D: to=<terry.oleary@gmail.com>, relay=gmail-smtp-in.l.google.com[64.233.183.114]:25, delay=1.1, delays=0.1/0/0.23/0.77, dsn=2.0.0, status=sent (250 2.0.0 OK 1199669817 d2si23645425nfc.11)
Jan 7 01:36:33 localhost postfix/qmgr[6392]: 453D850842D: removed
Jan 7 01:40:06 localhost dovecot: pop3-login: Login: user=<admin>, method=PLAIN, rip=::ffff:127.0.0.1, lip=::ffff:127.0.0.1, secured
Jan 7 01:40:06 localhost dovecot: POP3(admin): Disconnected: Logged out top=0/0, retr=0/0, del=0/0, size=0
Jan 7 01:40:49 localhost freshclam[2768]: Received signal: wake up
Jan 7 01:40:49 localhost freshclam[2768]: ClamAV update process started at Mon Jan 7 01:40:49 2008
Jan 7 01:40:49 localhost freshclam[2768]: Your ClamAV installation is OUTDATED!
Jan 7 01:40:49 localhost freshclam[2768]: Local version: 0.91.2 Recommended version: 0.92
Jan 7 01:40:49 localhost freshclam[2768]: DON'T PANIC! Read http://www.clamav.net/support/faq
Jan 7 01:40:49 localhost freshclam[2768]: main.inc is up to date (version: 45, sigs: 169676, f-level: 21, builder: sven)
Jan 7 01:40:49 localhost freshclam[2768]: Downloading daily-5391.cdiff [100%]
Jan 7 01:40:49 localhost freshclam[2768]: Downloading daily-5392.cdiff [100%]
Jan 7 01:40:49 localhost freshclam[2768]: Downloading daily-5393.cdiff [100%]
Jan 7 01:40:50 localhost freshclam[2768]: Downloading daily-5394.cdiff [100%]
Jan 7 01:40:50 localhost freshclam[2768]: Downloading daily-5395.cdiff [100%]
Jan 7 01:40:50 localhost freshclam[2768]: Downloading daily-5396.cdiff [100%]
Jan 7 01:40:50 localhost freshclam[2768]: daily.inc updated (version: 5396, sigs: 18690, f-level: 21, builder: ccordes)
Jan 7 01:40:50 localhost freshclam[2768]: Database updated (188366 signatures) from database.clamav.net (IP: 217.135.32.99)
Jan 7 01:40:50 localhost freshclam[2768]: --------------------------------------
Jan 7 01:46:42 localhost dovecot: pop3-login: Login: user=<admin>, method=PLAIN, rip=::ffff:127.0.0.1, lip=::ffff:127.0.0.1, secured
Jan 7 01:46:42 localhost dovecot: POP3(admin): Disconnected: Logged out top=0/0, retr=0/0, del=0/0, size=0
Jan 7 04:04:50 localhost freshclam[2768]: Received signal: wake up
Jan 7 04:04:50 localhost freshclam[2768]: ClamAV update process started at Mon Jan 7 04:04:50 2008
Jan 7 04:04:52 localhost freshclam[2768]: Your ClamAV installation is OUTDATED!
Jan 7 04:04:52 localhost freshclam[2768]: Local version: 0.91.2 Recommended version: 0.92
Jan 7 04:04:52 localhost freshclam[2768]: DON'T PANIC! Read http://www.clamav.net/support/faq
Jan 7 04:04:52 localhost freshclam[2768]: main.inc is up to date (version: 45, sigs: 169676, f-level: 21, builder: sven)
Jan 7 04:04:53 localhost freshclam[2768]: Downloading daily-5397.cdiff [100%]
Jan 7 04:04:53 localhost freshclam[2768]: Downloading daily-5398.cdiff [100%]
Jan 7 04:04:53 localhost freshclam[2768]: Downloading daily-5399.cdiff [100%]
Jan 7 04:04:53 localhost freshclam[2768]: Downloading daily-5400.cdiff [100%]
Jan 7 04:04:53 localhost freshclam[2768]: Downloading daily-5401.cdiff [100%]
Jan 7 04:04:53 localhost freshclam[2768]: Downloading daily-5402.cdiff [100%]
Jan 7 04:04:53 localhost freshclam[2768]: daily.inc updated (version: 5402, sigs: 19124, f-level: 21, builder: ccordes)
Jan 7 04:04:53 localhost freshclam[2768]: Database updated (188800 signatures) from database.clamav.net (IP: 217.135.32.99)
Jan 7 04:04:53 localhost freshclam[2768]: --------------------------------------
Jan 7 04:10:38 localhost sendmail[10302]: m074AYBp010302: from=root, size=5642, class=0, nrcpts=1, msgid=<200801070410.m074AYBp010302@localhost.localdomain>, relay=root@localhost
Jan 7 04:10:38 localhost postfix/smtpd[10551]: connect from localhost[127.0.0.1]
Jan 7 04:10:38 localhost postfix/smtpd[10551]: setting up TLS connection from localhost[127.0.0.1]
Jan 7 04:10:38 localhost sendmail[10302]: STARTTLS=client, relay=[127.0.0.1], version=TLSv1/SSLv3, verify=FAIL, cipher=DHE-RSA-AES256-SHA, bits=256/256
Jan 7 04:10:38 localhost postfix/smtpd[10551]: TLS connection established from localhost[127.0.0.1]: TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits)
Jan 7 04:10:38 localhost postfix/smtpd[10551]: 4ACE1508445: client=localhost[127.0.0.1], sasl_sender=root@localhost.localdomain
Jan 7 04:10:38 localhost postfix/cleanup[10554]: 4ACE1508445: message-id=<200801070410.m074AYBp010302@localhost.localdomain>
Jan 7 04:10:38 localhost postfix/qmgr[6392]: 4ACE1508445: from=<root@localhost.localdomain>, size=6383, nrcpt=1 (queue active)
Jan 7 04:10:38 localhost sendmail[10302]: m074AYBp010302: to=root, ctladdr=root (0/0), delay=00:00:04, xdelay=00:00:00, mailer=relay, pri=35642, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (Ok: queued as 4ACE1508445)
Jan 7 04:10:38 localhost postfix/local[10555]: 4ACE1508445: to=<root@localhost.localdomain>, relay=local, delay=0.08, delays=0.06/0.01/0/0, dsn=2.0.0, status=sent (delivered to mailbox)
Jan 7 04:10:38 localhost postfix/qmgr[6392]: 4ACE1508445: removed
Jan 7 04:10:38 localhost postfix/smtpd[10551]: disconnect from localhost[127.0.0.1]

[terryoleary1981]

also this is the contents of my resolv.conf (which somewhere i read might be helpful to know?!?!)
------------------------------------
nameserver 192.168.1.254
search localdomain

-------------------------------------

192.168.1.1254 is the internal ip of the router.

[terryoleary1981]

anyone able to help with this problem as it is still an issue.

thanks

[falko]

Please check if the MX record of the domain that you're sending to is pointing to the right server:
dig mx yourdomain.com

[terryoleary1981]

when i did that the MX record for the domain points at

i've changed my domain name from the real on to mydomain.co.uk here for privacy.


mydomain.co.uk 86304 IN MX 10 87.194.223.165.mydomain.co.uk


think this looks odd as it has my external IP address.mydomain name? Have i messed up somewhere?

[falko]

Does dig 87.194.223.165.mydomain.co.uk resolve to the right IP?

[terryoleary1981]

hi

when i run dig i get

;; Query time: 46 msec
;; SERVER: 192.168.1.254#53(192.168.1.254)
;; WHEN: Thu Jan 10 00:06:14 2008
;; MSG SIZE rcvd: 111

the server it resolved too is the internal IP address of the router here.

I dont really know what i should be setting my MX and @ records to with the registrar so that is my first problem! What should it be? At the moment the @ record is set to the external ip and the mx record is mx10.mydomain.co.uk

(where my domain is my domain name)

[falko]

At the moment the @ record is set to the external ipThat's right.

and the mx record is mx10.mydomain.co.uk

You must also create an A record for mx10.mydomain.co.uk (should point to your public IP address as well).