Root user not opening administration GUI

[brouck]

Hello,
I have recently built a fedora 6 server and installed Zenoss on it for network monitoring. I am also remoting into the server with VNC. I have been trying to setup Zamanda to backup the server but that is an other topic. I'm not sure what I have done, but I can no longer open most of the items under System-> Administration like "Users and Groups" and "Network" etc. I have tried both from the console and remotely. It use to work fine. Fairly new to fedora and appreciate any tips.:confused:

[falko]

Are there any errors in your log files (in /var/log/)?

[brouck]

Nov 28 10:37:30 ZENOSS userhelper[8189]: pam_timestamp(system-config-users:session): updated timestamp file `/var/run/sudo/root/unknown'
Nov 28 10:37:30 ZENOSS userhelper[8192]: running '/usr/share/system-config-users/system-config-users' with root privileges on behalf of 'root'

Thanks for your help

[falko]

Did you take a look at the other logs also?

[brouck]

falko,
Thanks for your help. What I did is attempt to access "Add/Remove Software", "Network", and "Users and Groups" from the GUI. Then I checked the /var/log folder for any files that had changed. The only ones were secure and maybe messages.

Secure =

Nov 29 10:12:16 ZENOSS userhelper[11445]: pam_timestamp(pirut:session): updated

timestamp file `/var/run/sudo/root/unknown'
Nov 29 10:12:16 ZENOSS userhelper[11448]:

running '/usr/sbin/pirut' with root privileges on behalf of 'root'
Nov 29 10:12:42

ZENOSS userhelper[11458]: pam_timestamp(pirut:session): updated timestamp file

`/var/run/sudo/root/unknown'
Nov 29 10:12:42 ZENOSS userhelper[11461]: running

'/usr/sbin/pirut' with root privileges on behalf of 'root'
Nov 29 10:13:00 ZENOSS

userhelper[11473]: pam_timestamp(system-config-network:session): updated timestamp

file `/var/run/sudo/root/unknown'
Nov 29 10:13:00 ZENOSS userhelper[11476]: running

'/usr/sbin/system-config-network' with root privileges on behalf of 'root'
Nov 29

10:13:09 ZENOSS userhelper[11499]: pam_timestamp(system-config-users:session):

updated timestamp file `/var/run/sudo/root/unknown'
Nov 29 10:13:09 ZENOSS

userhelper[11502]: running '/usr/share/system-config-users/system-config-users' with

root privileges on behalf of 'root'
Nov 29 10:13:15 ZENOSS userhelper[11513]:

pam_timestamp(system-config-users:session): updated timestamp file

`/var/run/sudo/root/unknown'
Nov 29 10:13:15 ZENOSS userhelper[11516]: running

'/usr/share/system-config-users/system-config-users' with root privileges on behalf

of 'root'
___________________________________
messages = Nov 29 10:10:25 ZENOSS kernel: end_request: I/O error, dev fd0, sector 0

Let me know if there are other log areas I should be checking.

[falko]

falko,
Thanks for your help. What I did is attempt to access "Add/Remove Software", "Network", and "Users and Groups" from the GUI.
Can you find out which commands are called by these menu entries (should be in the properties of these menu entries), then open a terminal and run these commands manually? Do you get any errors then?

[brouck]

Launching Network from command line
[root@ZENOSS ~]# /usr/bin/system-config-network
/usr/bin/system-config-network:

/opt/zenoss/lib/libpng12.so.0: no version information available (required by

/usr/lib/libcairo.so.2)
Error in sys.excepthook:
Traceback (most recent call last):
File

"/usr/sbin/system-config-network-gui", line 67, in <lambda>
PROGNAME, PRG_VERSION)
File

"/usr/lib/python2.4/site-packages/rhpl/exception.py", line 337, in handleException
import gtk


File "/usr/lib/python2.4/site-packages/gtk-2.0/gtk/__init__.py", line 48, in ?
from gtk import

_gtk
ImportError: /usr/lib/libcairo.so.2: undefined symbol: FT_GlyphSlot_Embolden

Original exception

was:
Traceback (most recent call last):
File "/usr/sbin/system-config-network-gui", line 70, in ?


import gtk
File "/usr/lib/python2.4/site-packages/gtk-2.0/gtk/__init__.py", line 48, in ?


from gtk import _gtk
ImportError: /usr/lib/libcairo.so.2: undefined symbol: FT_GlyphSlot_Embolden
You

have new mail in /var/spool/mail/root
------------------------------------------------------
Launching Users and Groups from command line
[root@ZENOSS ~]# /usr/bin/system-config-users
/usr/bin/system-config-users:

/opt/zenoss/lib/libpng12.so.0: no version information available (required by

/usr/lib/libcairo.so.2)
system-config-users requires a currently running X server.
-----------------------------------------------------
Launching Add/Remove programs from command line
[root@ZENOSS ~]# /usr/bin/pirut
/usr/bin/pirut: /opt/zenoss/lib/libpng12.so.0: no version information

available (required by /usr/lib/libcairo.so.2)
Unable to import modules. Maybe you're not running

under X?
-------------------------------------------------------
Thanks

[falko]

system-config-users requires a currently running X server.

Did you run these commands in a terminal on your desktop, or over SSH, or on a terminal without a desktop? Because if you open a terminal on your desktop and run these commands, they should not complain about X.

[brouck]

I was running these in a VNC window with a separate terminal window pulled up. But I have the same problem when I try from the console.

[falko]

Can you try these commands in a terminal on your desktop?

[dfcoombs]

I too have this problem and believe it happened when I installed Zenoss on my system. I don't have the answer yet but Zenoss is a zope-based system which is python-based and the error messages seem to indicate python is the problem.