problems with mail local accounts in a fresh install

[minskog]

i have a strange problem in a new server that i installed yesterday. it's debian etch and ispconfig 2.2.14, and i use the configuration from perfect setup for etch.

if i send an email from local to remote (for example gmail, yahoo, other domains) works. If i send an email from remote to local it works, but if i send from local to local accounts postfix says status="sent" but it disappears :confused:

Example:


Jul 3 17:16:30 dl20 postfix/local[4736]: 7B7661F19C:
to=<web2_minskog@dl20.myserver.com>, orig_to=<minskog@domain1.com>, relay=local, delay=19,
delays=10/0/0/8.9, dsn=2.0.0, status=sent (delivered to command: /usr/bin/procmail


But this email never goes to maildir (i not use mbox and all mbox on /var/mail have size 0)

[till]

Please check if the email ends up in /root/Maildir/new/

[minskog]

yes, all are there, wtf. :confused:

[minskog]

what i need to check?

[falko]

What's the output of repquota -avug and df -h?

[minskog]

dl20:~# repquota -avug
dl20:~#


uppppsss blank ......



dl20:~# df -h
Filesystem Size Used Avail Use% Mounted on
/dev/hda2 801M 56M 745M 7% /
/dev/hda4 110G 23G 87G 21% /usr


Edit: i disables quotas suppport on fstab and the same thing, emails dont go to user maildir .... :confused:
/dev/hda4 on /usr type reiserfs (rw,noatime,nodiratime)

[falko]

Please post the output of postconf -n

[minskog]

Please post the output of postconf -n


alias_database = hash:/etc/aliases
alias_maps = hash:/etc/aliases
append_dot_mydomain = no
biff = no
broken_sasl_auth_clients = yes
config_directory = /etc/postfix
home_mailbox = Maildir/
inet_interfaces = all
inet_protocols = all
mailbox_command =
mailbox_size_limit = 0
mydestination = /etc/postfix/local-host-names
myhostname = dl20.domainserver.com
mynetworks = 127.0.0.0/8
myorigin = /etc/mailname
recipient_delimiter = +
relayhost =
smtp_tls_note_starttls_offer = yes
smtp_tls_session_cache_database = btree:${queue_directory}/smtp_scache
smtp_use_tls = yes
smtpd_banner = $myhostname ESMTP $mail_name (Debian/GNU)
smtpd_recipient_restrictions = permit_sasl_authenticated,permit_mynetworks,reject _unauth_destination,check_policy_service inet:127.0.0.1:60000
smtpd_sasl_auth_enable = yes
smtpd_sasl_local_domain =
smtpd_sasl_security_options = noanonymous
smtpd_tls_CAfile = /etc/postfix/ssl/cacert.pem
smtpd_tls_auth_only = no
smtpd_tls_cert_file = /etc/postfix/ssl/smtpd.crt
smtpd_tls_key_file = /etc/postfix/ssl/smtpd.key
smtpd_tls_loglevel = 1
smtpd_tls_received_header = yes
smtpd_tls_session_cache_database = btree:${queue_directory}/smtpd_scache
smtpd_tls_session_cache_timeout = 3600s
smtpd_use_tls = yes
tls_random_source = dev:/dev/urandom

[falko]

Please run
postconf -e 'virtual_maps = hash:/etc/postfix/virtusertable'
/etc/init.d/postfix restart

[minskog]

Please run
postconf -e 'virtual_maps = hash:/etc/postfix/virtusertable'
/etc/init.d/postfix restart

Dont work, emails continues going to root maildir, it's a very strange thing :confused:

Edit: If i send from webmail, emails enter correctly

[till]

Please post an excerpt of your mail logfile, the content of /etc/postfix/virtusertabel and /etc/postfix/local-host-names

[minskog]

Please post an excerpt of your mail logfile, the content of /etc/postfix/virtusertabel and /etc/postfix/local-host-names

Log, this email is send to root maildir.

Jul 11 00:00:11 dl20 postfix/local[27412]: 6DF6321932: to=<web2_soporte@dl20.serverdomain.com>, orig_to=<soporte@domain1.com>, relay=local, delay=3.9, delays=0.02/0/0/3.8, dsn=2.0.0, status=sent (delivered to command: /usr/bin/procmail -f-)
Jul 11 00:00:11 dl20 postfix/qmgr[27260]: 6DF6321932: removed


virtuertable

###################################
#
# ISPConfig virtusertable Configuration File
# Version 1.0
#
###################################
webmaster@www.domain1.com web2_webmaster
web2_webmaster@www.domain1.com web2_webmaster
webmaster@domain1.com web2_webmaster
web2_webmaster@domain1.com web2_webmaster
webmaster@www.domain1.net web2_webmaster
web2_webmaster@www.domain1.net web2_webmaster
soporte@www.domain1.com web2_gonzalo
servidores@www.domain1.com web2_gonzalo
gonzalo@www.domain1.com web2_gonzalo
web2_gonzalo@www.domain1.com web2_gonzalo
soporte@domain1.com web2_gonzalo
servidores@domain1.com web2_gonzalo
gonzalo@domain1.com web2_gonzalo
web2_gonzalo@domain1.com web2_gonzalo
soporte@www.domain1.net web2_gonzalo
servidores@www.domain1.net web2_gonzalo
gonzalo@www.domain1.net web2_gonzalo
web2_gonzalo@www.domain1.net web2_gonzalo
javier@www.domain1.com web2_javier
web2_javier@www.domain1.com web2_javier
javier@domain1.com web2_javier
web2_javier@domain1.com web2_javier
javier@www.domain1.net web2_javier
web2_javier@www.domain1.net web2_javier
sergioso@www.domain1.com web2_sergio
web2_sergio@www.domain1.com web2_sergio
sergioso@domain1.com web2_sergio
web2_sergio@domain1.com web2_sergio
sergioso@www.domain1.net web2_sergio
web2_sergio@www.domain1.net web2_sergio
info@www.domain1.com web2_info
web2_info@www.domain1.com web2_info
info@domain1.com web2_info
web2_info@domain1.com web2_info
info@www.domain1.net web2_info
web2_info@www.domain1.net web2_info
monica@www.domain1.com web2_monica
web2_monica@www.domain1.com web2_monica
monica@domain1.com web2_monica
web2_monica@domain1.com web2_monica
monica@www.domain1.net web2_monica
web2_monica@www.domain1.net web2_monica
victor@www.domain1.com web2_victor
web2_victor@www.domain1.com web2_victor
victor@domain1.com web2_victor
incidencias@www.domain1.com web2_incidencias
web2_incidencias@www.domain1.com web2_incidencias
incidencias@domain1.com web2_incidencias
web2_incidencias@domain1.com web2_incidencias
incidencias@www.domain1.net web2_incidencias
web2_incidencias@www.domain1.net web2_incidencias
admin@www.domain2.com web3_webmaster
webmaster@www.domain2.com web3_webmaster
web3_webmaster@www.domain2.com web3_webmaster
admin@domain2.com web3_webmaster
webmaster@domain2.com web3_webmaster
web3_webmaster@domain2.com web3_webmaster
cjna@www.domain2.com web3_cjna
web3_cjna@www.domain2.com web3_cjna
cjna@domain2.com web3_cjna
web3_cjna@domain2.com web3_cjna
alv@alv.domain1.com web5_alv
web5_alv@alv.domain1.com web5_alv
minskog@www.minskog.net web6_minskog
web6_minskog@www.minskog.net web6_minskog
minskog@minskog.net web6_minskog
web6_minskog@minskog.net web6_minskog
publicidad@publicidad.domain1.com web8_publicidad
web8_publicidad@publicidad.domain1.com web8_publicidad
miguel@www.domain1.com web2_miguel
web2_miguel@www.domain1.com web2_miguel
miguel@domain1.com web2_miguel
web2_miguel@domain1.com web2_miguel
miguel@www.domain1.net web2_miguel
web2_miguel@www.domain1.net web2_miguel
#### MAKE MANUAL ENTRIES BELOW THIS LINE!


local-host-name

###################################
#
# ISPConfig local-host-names Configuration File
# Version 1.0
#
###################################
localhost
dl20.domainserver.com
localhost.dl20.domainserver.com
localhost.domainserver.com
localhost.localdomain
www.domain1.com
www.domain2.com
banner.domain1.com
alv.domain1.com
www.minskog.net
publicidad.domain1.com
domain1.com
domain2.com
minskog.net
www.domain1.net
domainserver.com

[falko]

What's in /etc/postfix/main.cf (please strip out the comments)?

Can you fetch the emails from the root account to see what exactly has been sent? Maybe it was some delivery status notification mail...

[minskog]

What's in /etc/postfix/main.cf (please strip out the comments)?


grep -v ^# main.cf
smtpd_banner = $myhostname ESMTP $mail_name (Debian/GNU)
biff = no
append_dot_mydomain = no
smtpd_tls_cert_file = /etc/postfix/ssl/smtpd.crt
smtpd_tls_key_file = /etc/postfix/ssl/smtpd.key
smtpd_use_tls = yes
smtpd_tls_session_cache_database = btree:${queue_directory}/smtpd_scache
smtp_tls_session_cache_database = btree:${queue_directory}/smtp_scache
myhostname = dl20.serverdomain.com
alias_maps = hash:/etc/aliases
alias_database = hash:/etc/aliases
myorigin = /etc/mailname
relayhost =
mynetworks = 127.0.0.0/8
mailbox_command =
mailbox_size_limit = 0
recipient_delimiter = +
inet_interfaces = all
inet_protocols = all
smtpd_sasl_local_domain =
smtpd_sasl_auth_enable = yes
smtpd_sasl_security_options = noanonymous
broken_sasl_auth_clients = yes
smtpd_recipient_restrictions = permit_sasl_authenticated,permit_mynetworks,reject _unauth_destination,check_policy_service inet:127.0.0.1:60000smtpd_tls_auth_only = no
smtp_use_tls = yes
smtp_tls_note_starttls_offer = yes
smtpd_tls_CAfile = /etc/postfix/ssl/cacert.pem
smtpd_tls_loglevel = 1
smtpd_tls_received_header = yes
smtpd_tls_session_cache_timeout = 3600s
tls_random_source = dev:/dev/urandom
home_mailbox = Maildir/
virtual_maps = hash:/etc/postfix/virtusertable
mydestination = /etc/postfix/local-host-names



Can you fetch the emails from the root account to see what exactly has been sent? Maybe it was some delivery status notification mail...
there are corretly emails but i see that that there are a lot os emails with this body: sendmail-msp: No such file or directory

[falko]

smtpd_recipient_restrictions = permit_sasl_authenticated,permit_mynetworks,reject _unauth_destination,check_policy_service inet:127.0.0.1:60000smtpd_tls_auth_only = no
This must go into two lines:

smtpd_recipient_restrictions = permit_sasl_authenticated,permit_mynetworks,reject _unauth_destination,check_policy_service inet:127.0.0.1:60000
smtpd_tls_auth_only = no

[minskog]

This must go into two lines:

smtpd_recipient_restrictions = permit_sasl_authenticated,permit_mynetworks,reject _unauth_destination,check_policy_service inet:127.0.0.1:60000
smtpd_tls_auth_only = no

There are in two lines, that was copy&paste 'feature' ;)

[minskog]

If i send from blackberry or webmail works ok. If i send from email client fails :confused:

[falko]

You must enable "Server requires authentication." in your email client.

[minskog]

When i say that it fails i mean that when i send form webmail or blackberry email go to user maildir, but when i send from email client, system say sent but email dont go to user maildir :) This only happen when the emails have a from and to of local accounts.

For example:

local to gmail: works
gmail to local: works
local to local: postfix say sent but email never appear.
local webmail to local account: works
from blackberry to local: works

[falko]

local to local: postfix say sent but email never appear.

What's in the mail log when this happens?

[minskog]

I upgrade to latest ispconfig and now emails simply disappear. they dont go to root maildir anymore. But Postfix continues saying 'sent' :confused:

[falko]

What's the output of netstat -tap, and is Maildir enabled under Management > Server > Settings > Email?

[minskog]

What's the output of netstat -tap, and is Maildir enabled under Management > Server > Settings > Email?

Yes, is enabled maildir support in ispconfig.


netstat -tap
Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 *:exec *:* LISTEN 1680/inetd
tcp 0 0 localhost:60000 *:* LISTEN 1513/postgrey.pid -
tcp 0 0 *:shell *:* LISTEN 1680/inetd
tcp 0 0 localhost:mysql *:* LISTEN 1465/mysqld
tcp 0 0 *:81 *:* LISTEN 8745/ispconfig_http
tcp 0 0 *:ftp *:* LISTEN 24134/proftpd: (acc
tcp 0 0 localhost:domain *:* LISTEN 8891/named
tcp 0 0 dl20.serverdomain.com:domain *:* LISTEN 8891/named
tcp 0 0 *:smtp *:* LISTEN 6682/smtpd
tcp 0 0 localhost:953 *:* LISTEN 8891/named
tcp 0 0 dl20.serverdomain.com:smtp localhost:21353 TIME_WAIT -
tcp 0 0 localhost:60000 localhost:56187 ESTABLISHED1513/postgrey.pid -
tcp 0 0 localhost:60000 localhost:56180 ESTABLISHED1513/postgrey.pid -
tcp 0 0 localhost:50516 localhost:60000 ESTABLISHED6829/smtpd
tcp 0 0 localhost:56180 localhost:60000 ESTABLISHED6682/smtpd
tcp 0 0 localhost:56187 localhost:60000 ESTABLISHED6825/smtpd
tcp 0 0 localhost:60000 localhost:50516 ESTABLISHED1513/postgrey.pid -
tcp6 0 0 *:imaps *:* LISTEN 1652/couriertcpd
tcp6 0 0 *:pop3s *:* LISTEN 1671/couriertcpd
tcp6 0 0 *:pop3 *:* LISTEN 1657/couriertcpd
tcp6 0 0 *:imap2 *:* LISTEN 1635/couriertcpd
tcp6 0 0 *:www *:* LISTEN 2084/apache2
tcp6 0 0 *:ssh *:* LISTEN 1781/sshd
tcp6 0 0 *:smtp *:* LISTEN 6682/smtpd
tcp6 0 0 ip6-localhost:953 *:* LISTEN 8891/named
tcp6 0 0 *:https *:* LISTEN 2084/apache2



i discard client's connections :)

I think that problem is in postfix local queue, but i dont know what happen.

[sonoracomm]

Hi,

I had the very same (or quite similar) problem on a fresh Centos 5 Perfect Install and fresh ISPConfig. I tried all of the suggestions in a couple of similar threads.

I resolved the problem of mail ending up in the /root/Maildir by editing the /etc/aliases file. I removed several aliases (info, sales, support, etc.) and I also edited the last line to send roots mail to my desired admin recipient.

I then ran 'newaliases' and restarted postfix.

I am still very interested in implementing the correct solution to this problem, if this is not it. ;-)

G

[till]

If you had aliases for these general accounts like sales, info, etc, then removing them from the aliases file is the correct solution.

[sonoracomm]

Thank you, Till.

Perhaps a slight modification of the Centos 5 Perfect Install is in order?

Thanks again for ISPConfig and Howto Forge.

G

[minskog]

That is other problem, because if my problem was alias file then emails must be fail when I sent them from webmail or blackberry, but only fails when i send from email client from local account to local account. It's very strange. I'm 99% sure that the problem is in postfix local queue, but i can't find where is the problem/disconfiguration ...

[minskog]

I install today a new server with debian etch and last ispconfig and i have same problem ...

[falko]

What's the output of netstat -tap? Did you enable Maildir under Management > Server > Settings > Email?

[minskog]

Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 localhost:60000 *:* LISTEN 20677/postgrey.pid
tcp 0 0 *:mysql *:* LISTEN 1733/mysqld
tcp 0 0 *:81 *:* LISTEN 11039/ispconfig_htt
tcp 0 0 *:ftp *:* LISTEN 30440/proftpd: (acc
tcp 0 0 l105.server.com:domain *:* LISTEN 6486/named
tcp 0 0 localhost:domain *:* LISTEN 6486/named
tcp 0 0 *:smtp *:* LISTEN 21397/smtpd
tcp 0 0 localhost:953 *:* LISTEN 6486/named
tcp 3163 0 l105.server.com.:34629 stranger.gueth.net:www CLOSE_WAIT 10620/freshclam
tcp 1079 0 l105.server.com.:37344 stranger.gueth.net:www CLOSE_WAIT 10620/freshclam
tcp6 0 0 *:exec *:* LISTEN 1661/inetutils-inet
tcp6 0 0 *:imaps *:* LISTEN 1633/couriertcpd
tcp6 0 0 *:shell *:* LISTEN 1661/inetutils-inet
tcp6 0 0 *:pop3s *:* LISTEN 1657/couriertcpd
tcp6 0 0 *:pop3 *:* LISTEN 1643/couriertcpd
tcp6 0 0 *:imap2 *:* LISTEN 1621/couriertcpd
tcp6 0 0 *:www *:* LISTEN 21411/apache2
tcp6 0 0 *:ssh *:* LISTEN 1904/sshd
tcp6 0 0 *:smtp *:* LISTEN 21397/smtpd
tcp6 0 0 ::1:953 *:* LISTEN 6486/named
tcp6 0 0 *:https *:* LISTEN 21411/apache2

A lot of:
tcp 0 0 l105.server.com:www x.Red-x-x-x.:35022 SYN_RECV -
tcp6 0 0 l105.server.com:www x.Red-x-x-x.:35000 ESTABLISHED21840/apache2


Is active maildir support in ispconfig.

[falko]

What's in /etc/postfix/main.cf?
What's in your mail log when you send an email locally?

[minskog]

smtpd_banner = $myhostname ESMTP $mail_name (Debian/GNU)
biff = no
append_dot_mydomain = no
smtpd_tls_cert_file = /etc/postfix/ssl/smtpd.crt
smtpd_tls_key_file = /etc/postfix/ssl/smtpd.key
smtpd_use_tls = yes
smtpd_tls_session_cache_database = btree:${queue_directory}/smtpd_scache
smtp_tls_session_cache_database = btree:${queue_directory}/smtp_scache
myhostname = l105.servidor.com
alias_maps = hash:/etc/aliases
alias_database = hash:/etc/aliases
myorigin = /etc/mailname
mydestination = l105.servidor.com, localhost.servidor.com, , localhost
relayhost =
mynetworks = 127.0.0.0/8
mailbox_command = procmail -a "$EXTENSION"
mailbox_size_limit = 0
recipient_delimiter = +
inet_interfaces = all
inet_protocols = all
smtpd_sasl_local_domain =
smtpd_sasl_auth_enable = yes
smtpd_sasl_security_options = noanonymous
broken_sasl_auth_clients = yes
smtpd_recipient_restrictions = permit_sasl_authenticated,permit_mynetworks,reject _unauth_destination,check_policy_service inet:127.0.0.1:60000
smtpd_tls_auth_only = no
smtp_use_tls = yes
smtp_tls_note_starttls_offer = yes
smtpd_tls_CAfile = /etc/postfix/ssl/cacert.pem
smtpd_tls_loglevel = 1
smtpd_tls_received_header = yes
smtpd_tls_session_cache_timeout = 3600s
tls_random_source = dev:/dev/urandom
home_mailbox = Maildir/
virtual_maps = hash:/etc/postfix/virtusertable
mydestination = /etc/postfix/local-host-names
unknown_client_reject_code = 554
unknown_hostname_reject_code = 554
unknown_local_recipient_reject_code = 554
unknown_relay_recipient_reject_code = 554
unknown_sender_reject_code = 554
unknown_virtual_alias_reject_code = 554
unknown_virtual_mailbox_reject_code = 554
unverified_recipient_reject_code = 554
unverified_sender_reject_code = 554
header_checks = regexp:/etc/postfix/regexp.header
body_checks = regexp:/etc/postfix/regexp.body

At mail.log, mails appears with sent :?

Mar 19 14:29:31 l105 postfix/local[19147]: C5F9F6ECF: to=<web1_minskog@l105.servidor.com>, orig_to=<minskog@domain.com>, relay=local, delay=4.5, delays=3.1/0.01/0/1.4, dsn=2.0.0, status=sent (delivered to command: /usr/bin/procmail -f-)

[falko]

Please run
postconf -e 'home_mailbox = Maildir/'
postconf -e 'mailbox_command ='
postconf -e 'mydestination = /etc/postfix/local-host-names'
/etc/init.d/postfix restartand try again.

[minskog]

Please run
postconf -e 'home_mailbox = Maildir/'
postconf -e 'mailbox_command ='
postconf -e 'mydestination = /etc/postfix/local-host-names'
/etc/init.d/postfix restartand try again.

Done, and same result, emails are marked as sent but they disappear. :confused:

[falko]

What's in web1_minskog's .procmailrc file (it's in his homedir)?

[minskog]

There are any .procmailrc :?

http://farm3.static.flickr.com/2174/2354251179_8825eae81c_o.png

[falko]

Are you sure you're in the user's homedir? You can find out the homedir of that user in /etc/passwd.

[minskog]

Are you sure you're in the user's homedir? You can find out the homedir of that user in /etc/passwd.

Sorry, this user is admin then his homedir is documentroot :(


MAILDIR=$HOME/Maildir/
DEFAULT=$MAILDIR
ORGMAIL=$MAILDIR

INCLUDERC=/usr/var/www/web1/user/web1_minskog/.mailsize.rc
## INCLUDERC=/usr/var/www/web1/user/web1_minskog/.quota.rc
INCLUDERC=/usr/var/www/web1/user/web1_minskog/.antivirus.rc
## INCLUDERC=/usr/var/www/web1/user/web1_minskog/.local-rules.rc
## INCLUDERC=/usr/var/www/web1/user/web1_minskog/.html-trap.rc
INCLUDERC=/usr/var/www/web1/user/web1_minskog/.spamassassin.rc
## INCLUDERC=/usr/var/www/web1/user/web1_minskog/.autoresponder.rc

[falko]

Please disable Antivirus and SpamAssassin. Do the mails arrive then?

[minskog]

Globally or only this user?

[falko]

You can test this for this user first.

[minskog]

edited: with spam and clamv disabled email goes well, but with 30 mins of delay, postfix queue is empty :?

edited 2: I have activated again both (spam and clamavd) and now it works.... but only for this account. If i create one new account don't works.

[falko]

Can you compare the settings, procmail recipes, etc. of the working and the non-working user?

[minskog]

At next day it was failing again.