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razor7
19th June 2007, 18:28
Hello...i have set the quota for a reseller user to 5000Mb and it has two sites, one 800Mb and the other 1024Mb.

When trying to upload some file to it, i keep getting "552 Transfer aborted. Disk quota exceeded".

In the ISPConfig control pannet, in the statistics section i get this...
Webspace used: 1824 MB of 5000 MB

and in the account CP y get this...
Webspace: 1024 MB
used: 52.38M

Any idea?...

Thanks a lot...

till
19th June 2007, 23:00
Set the quota limit of the admin user to a higher limit so that it is the same then the website quota.

razor7
20th June 2007, 03:30
Thanks a lot...the admin user has this space:

Filesystem Size Used Avail Use% Mounted
/dev/sda1 7.5G 1.4G 5.8G 20% /

the reseller has this space asigned
Diskspace MB: 5000

And the final user has this space asigned

Diskspace: 1024 MB
used: 52.38M


that is what i can not understand...!!!...i have plenty of space available...!!!

razor7
20th June 2007, 05:15
I just received this email from ISPConfig engine...i think...

The following users are near or already over their quota limit on server www.mgsconectiva.com.ar:
================================================== =

Username: web1_martin
Used Storage Space: 51.01 MB
Allocated Storage Space: 50.00 MB
User's Real Name: Martin
User's Email Address: XXXXXXXXXXXXXXXXXXXXXXXXX
Web Site: www.mgsconectiva.com.ar
Group Of Web Site: web1

Customer's Company: MGS Conectiva
Customer's Name: Martin Brilla
Customer's Address: FC Rodriguez
City: 1605 jjj
Country: jjjj
Telephone: jjjj
Telefax: jj
Customer's Email Address: XXXXXXXXXXXXXXXXXXXXXX
Customer's Web Site: http://

Reseller's Company: MGS Creativa
Reseller's Name: Martin Sebastian Brilla Ghia
Reseller's Address: F. C. Rodriguez 2368 Munro
City: 1605 Vte. Lopez
Country: Argentina
Telephone: +54 011 4 509 6380
Telefax:
Reseller's Email Address: XXXXXXXXXXXXXXXXXXXXXXXXXX
Reseller's Web Site: http://www.mgscreativa.com.ar

----------------------------------------------------------------------------

================================================== =
================================================== =

The following groups are near or already over their quota limit on server www.mgsconectiva.com.ar:
================================================== =



It seems that in somewere the quota has not been changed...

maybe this helps to solve the error...

till
20th June 2007, 08:22
You posted the diskspace for the reseller and use, but you must set the diskspace for the website and for the user to 5000 MB. The reseller limit is only used in the ISPConfig interface and it is not a linux quota.

Also check the file /home/admispconfig/ispconfig/ispconfig.log for errors.

razor7
20th June 2007, 15:07
OK...i thinked that the "diskspace" field is for setting the quota limit for resellers and users...


How to solve the quota issue?


Thanks.

till
20th June 2007, 16:33
Please do what I posted above. You musts et it in the website AND user settings.

razor7
20th June 2007, 17:00
Thanks for your advise...the issue is that i think I´m allready done that...look at the screenshots...

till
20th June 2007, 17:03
Which screenshots?

Above, you posted the diskspace for the reseller and the user but not for the website.

razor7
20th June 2007, 17:07
Thanks for your advise...the issue is that i think I´m allready done that...

look at the screenshots...

The first one is the admin view of the reseller account "Martin", it has 5000 MB of disk space asigned.

The second is the reseller view of the site "www.mgsconectiva.com.ar" that has 1024Mb of disk space.


What i´m doing wrong?

Please advise.

Thanks alot.

till
20th June 2007, 17:11
Ok, and now please show me the disk space that you assigned to the user where the administrator checkbox is enabled.

razor7
20th June 2007, 18:27
JAJAJA...that is the only thing i doesn't have changed...

I reset it to 800 MB and it works ok.

Thats a real good level of control..jejeje

Thans for your advise.