PoleCat
17th April 2007, 13:03
Question:
Does the support tickets get stored in the sql DB?
If so, I fear that in about 12 months my db will be full of obsolete support tickets.
Is there a way to completely disable the Support Ticket system in ISPC?
There "should" be a option in "Management" that you can choose to disable it completely. I dont want some users using that system and have OTRS also, it's too messy. I would rather just use OTRS. :cool:
Does the support tickets get stored in the sql DB?
If so, I fear that in about 12 months my db will be full of obsolete support tickets.
Is there a way to completely disable the Support Ticket system in ISPC?
There "should" be a option in "Management" that you can choose to disable it completely. I dont want some users using that system and have OTRS also, it's too messy. I would rather just use OTRS. :cool: